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Phoenix Copenhagen

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Phoenix Copenhagen

Exterior
Property preview
Lounge
Meeting facility
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
The current price is AU$285
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Bredgade 37, Copenhagen, 1260
  • Place, Nyhavn
    ‪4 min walk‬
  • Place, Kongens Nytorv
    ‪4 min walk‬
  • Place, Tivoli Gardens
    ‪3 min drive‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Standard double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(108 reviews)

Highlights

Free cots/infant beds
TV
Separate bedroom
Private bathroom
Heated bathroom floor
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard single room

1 bedroom, minibar, in-room safe, desk

Standard single room

8.4 out of 10
Very good
(56 reviews)

Highlights

TV
Separate bedroom
Private bathroom
Heated bathroom floor
Rainfall showerhead
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double room with a double bed or twin beds with Lounge access

1 bedroom, minibar, in-room safe, desk

Executive Double room with a double bed or twin beds with Lounge access

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Renovated in 2016
Separate bedroom
Shower/bath combination
Rainfall showerhead
Heated bathroom floor
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Lounge access

View from room

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Rainfall showerhead
Heated bathroom floor
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Lounge access

1 bedroom, minibar, in-room safe, desk

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Shower/bath combination
Rainfall showerhead
Heated bathroom floor
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Compact double room

1 bedroom, minibar, in-room safe, desk

Compact double room

8.6 out of 10
Excellent
(71 reviews)

Highlights

TV
Separate bedroom
Private bathroom
Heated bathroom floor
Rainfall showerhead
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(59 reviews)

Highlights

Free cots/infant beds
TV
Separate bedroom
Private bathroom
Heated bathroom floor
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior single room

1 bedroom, minibar, in-room safe, desk

Superior single room

9.4 out of 10
Exceptional
(26 reviews)

Highlights

TV
Separate bedroom
Private bathroom
Heated bathroom floor
Rainfall showerhead
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Copenhagen

A luxury stay in the heart of Copenhagen awaits you at Phoenix Copenhagen. Within just a 10-minute stroll, you'll find popular attractions like Nyhavn and Strøget. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The diner, Books & Ale, serves Modern European cuisine and is open for breakfast, lunch and dinner. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4.5-property class Copenhagen City Centre hotel include Tivoli Gardens and City Hall Square.

What's nearby

  • Nyhavn - 4 min walk - 0.4 km
  • Kongens Nytorv - 4 min walk - 0.4 km
  • Copenhagen Christmas Market - 6 min walk - 0.5 km
  • Strøget - 7 min walk - 0.6 km
  • Tivoli Gardens - 3 min drive - 2.0 km

Getting around

  • Marmorkirken Station - 5 min walk
  • Østerport Station - 14 min walk
  • Kastrup Airport (CPH) - 27 min drive

Restaurants

  • ‪The Union Kitchen - ‬3 min walk
  • ‪Hotel Phoenix Copenhagen - ‬1 min walk
  • ‪Original Coffee - ‬1 min walk
  • ‪Joe & The Juice - ‬3 min walk
  • ‪No. 11 Café - ‬2 min walk

About this property

Phoenix Copenhagen

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available.

This 4.5-star Copenhagen hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Phoenix Copenhagen offers 213 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Books & Ale

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Area rugs in room
  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 14953779

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Frequently asked questions

What is the cancellation policy at Phoenix Copenhagen?

Phoenix Copenhagen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Copenhagen?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Phoenix Copenhagen on 23 Nov 2025 start from AU$284.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phoenix Copenhagen?

Yep, Phoenix Copenhagen has valet parking for DKK 325 per day.

Are there any beaches close to Phoenix Copenhagen?

The closest beach to Phoenix Copenhagen is Svanemølle Strand (4.1 km).

What makes Phoenix Copenhagen a romantic place to stay?

A champagne service and romance packages, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Phoenix Copenhagen.

Does Phoenix Copenhagen serve breakfast?

Yeah, visitors are hooked on the buffet breakfast here! Served on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Phoenix Copenhagen?

No, Phoenix Copenhagen does not offer an airport shuttle service.

Is there a bar or restaurant at Phoenix Copenhagen?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Phoenix Copenhagen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Phoenix Copenhagen?

Dogs are welcome at Phoenix Copenhagen, with food and water bowls on offer.

Phoenix Copenhagen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1194 out of 1904 reviews
Rating 8 - Good. 481 out of 1904 reviews
Rating 6 - Okay. 153 out of 1904 reviews
Rating 4 - Poor. 49 out of 1904 reviews
Rating 2 - Terrible. 27 out of 1904 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniellee

Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Walter

Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Property

Excellent property! Room was quite small. Other than that all was well!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shahnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many attraction sites and dinning restaurants. Breakfast buffet is excellent, staff are all friendly, polite, and accomodating. The room was quiet, with all the aenities needed for a week stay. Overall, we had a pleasant experince amd we'll return for sure. Also, they accomodated our early check in which was apprecaited greatly after a ling journey.
Stayed 5 nights in Jul 2025

4/10 Poor

Cheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was rude . We were given the wrong bed configuration, supposed to be two twin beds and were given a double. Unapologetic and spoke in Danish instead of English to discuss the matter among themselves and when I questioned they said it was nothing.
Stayed 1 night in Aug 2025

8/10 Good

Anja, Oakland

Travelled with partner
Opulent Libby, friendly staff with exception of restaurant staff who made out very clear they would rather close a bit early than feed us and being able to have a drink after 8pm would be nice, but we just took our business elsewhere so no big thing for us. You can not get your room clean unless you get up before 9 and leave the room. We hung the tag asking for cleaning around 1pm and perhaps we did not read the fine print but did not he’ll the hotel in the category they could easily aspire to. Pro tip: do not choose a room with a shower, the whole bathroom was soaking wet and tiny and the floor was a bit hazardous, Again, seen worse. Location cannot be beat for sure. Good luck!
Stayed 3 nights in Jul 2025

2/10 Terrible

Shayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrific
Stayed 1 night in Jul 2025

10/10 Excellent

Lynette

Stayed 2 nights in Aug 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous property. Great location. Amazing staff. I will definitely stay at the Phoenix Copenhagen when in Copenhagen!
Stayed 2 nights in Jul 2025

8/10 Good

William, North Tustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Beds were too soft and some limited defered maintenance. Room was as small as it gets. But the location is unbeatable
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, central to transit, shopping, sight-seeing, and restaurants. The rooms were comfortable. The staff were very kind and accomodating. The breakfast isn't worth it, truly. It's like a continental breakfast at Holiday Inn, but with more types of bread and a few more fruits. They need to step it up.
Stayed 6 nights in Jul 2025

6/10 Okay

Page

Travelled with family
mediocre hotel
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff claimed I had no reservation booked and then charged me triple the amount for one night. He later realized there was, indeed, a reservation.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, easy walking to Nyhavn and the metro, good central location. Staff were helpful and polite.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

Tomohiro

Stayed 1 night in Jul 2025

8/10 Good

Glen

Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

This was a perfect location for our trip! The hotel is very pretty and close to everything we did! The rooms were large for Europe hotels and super comfy! The Executive lounge was a nice place to grab water, soda, coffee and wine and was really pretty. We enjoyed the breakfast buffet the last two days and wished we had gone earlier in the trip! Would 10/10 stay here again!
Executive Lounge
Stayed 6 nights in Jul 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best situated hotel in Copenhagen. Everything was within walking distance and if you get a top floor room on the left side, you get an amazing view of the church dome.
Stayed 4 nights in Jul 2025

4/10 Poor

Gokce, Arlington

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Weird bathrooms; no irons in the rooms; safe is tiny (a tablet won’t fit); and you sleep on a thick blanket instead of a real mattress. And breakfast is ridiculously expensive.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hotel and

Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025