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"Good location. Hotel very nice on first appearance. Rooms small but adequate. If you a light sleeper don't stay unless you request a quiet room which ... " More

By a verified traveller on Fri 14 Jun 2019

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Hotel Description

Hotel Østerport places you in the center of Copenhagen, within just a 15-minute stroll of popular places like Little Mermaid and Rosenborg Castle. Highlights at this hotel include free in-room WiFi.

All 170 rooms feature flat-screen TVs, free international calls, and free long-distance calls. Down comforters, free local calls, and portable fans are also available.

At the hotel's own bar/lounge, you can stop for a drink. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:30 AM.

Within a 20-minute walk of this 3-star Copenhagen City Centre hotel, attractions include Nyhavn and Amalienborg Palace.

Economy Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$134* Per night/room 23 Oct. - 24 Oct.

Economy Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Economy Double Room (Medium)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room (Large)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room (Large)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Twin Room (Large)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Østerport ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Østerport

Everyone (2) Couples (1)
3 out of 5
Good location. Hotel very nice on first appearance. Rooms small but adequate. If you a light sleeper don't stay unless you request a quiet room which they will charge you for. Tried to get us to pay NZD100 extra to upgrade on arrival. The pile of earplugs in room are a giveaway right next to a train line an they go all night no sleep at all but only one night. Wouldn't stay again.

Posted by on 14 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Hotel Østerport

Thank you for taking the time to review your stay with us. Unfortunately, our very central location next to Østerport St. also means, that some noise may occur. We hope you enjoyed your trip to Copenhagen.

2 out of 5

Awful breakfast

Pros: Location
Cons: Breakfast
Location fine, but awful breakfast. Hot food was lukewarm . Juice awful.

Posted by , from Melbourne on 24 Aug. 2018

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2 out of 5
Hotel located next to major quad railway line omitted from hotel features Breakfast poor

Posted by on 23 Aug. 2018

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Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Østerport. You'll have access to the health club at a partner property. This 3-star Copenhagen hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 3 levels
  • Built in 1946
  • Bar or lounge
  • Coffee shop
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Kastrup Airport (CPH) (10.9 km / 6.8 mi)
  • Train station: Copenhagen Osterport Station (0.2 km / 0.1 mi)
  • Metro station: Marmorkirken Station (0.8 km / 0.5 mi)

Room Amenities

Hotel Østerport offers 170 accommodations with safes and portable fans. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Telephone
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DKK 250.0 per day.
  • Cribs (infant beds) are available for DKK 175.0 per stay.

Pet Policy

  • Pets: DKK 175 per pet, per stay
  • Service animals are exempt from fees

Policies

Due to this property's location next to the train tracks guests should expect that some level of noise may occur in the Standard Rooms. Applies for Standard Rooms only and not Deluxe Rooms which are located on the quiet side of the hotel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The tax ID number is NO smoking. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • State tax ID - NO smoking
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 125 for adults and DKK 75 for children (approximately)
  • Pet fee: DKK 175 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 175.0 per stay
  • Rollaway bed fee: DKK 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Hotel Osterport
  • Hotel Østerport
  • Hotel Østerport Copenhagen
  • Østerport
  • Østerport Copenhagen
  • Østerport Hotel
  • Hotel Østerport Hotel
  • Hotel Østerport Copenhagen
  • Hotel Østerport Hotel Copenhagen

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.