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Comfort Suites Columbus West - Hilliard

2.5 star property

Photo gallery for Comfort Suites Columbus West - Hilliard

Lobby
Exterior
Reception
Premium bedding, down duvets, desk, laptop workspace
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$155
includes taxes & fees
25 May - 26 May

Explore the area

View map
5547 Keim Cir, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪4 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, Spindler Dog Park
    ‪6 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Columbus

At Comfort Suites Columbus West - Hilliard you'll be 2.9 km (1.8 mi) from Spindler Dog Park and 4.3 km (2.6 mi) from Anthony Thomas Chocolates. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. .Attractions within a 15-minute drive of this Columbus hotel include Greater Columbus Convention Center and Ohio State University.

What's nearby

  • Anthony Thomas Chocolates - 4 min drive - 5.6 km
  • Hollywood Casino - 5 min drive - 8.7 km
  • Spindler Dog Park - 6 min drive - 3.5 km
  • North Bank Park - 8 min drive - 14.1 km
  • Lower.com Field - 8 min drive - 14.4 km

Getting around

  • Port Columbus International Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Bob Evans - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Comfort Suites Columbus West - Hilliard offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly Comfort Suites Columbus West - Hilliard also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.
  • 71 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

What is the cancellation policy at Comfort Suites Columbus West - Hilliard?

Comfort Suites Columbus West - Hilliard offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on 25 May 2026 start from AU$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Columbus West - Hilliard?

Yep, Comfort Suites Columbus West - Hilliard has a free self car park.

Does Comfort Suites Columbus West - Hilliard have a pool?

Comfort Suites Columbus West - Hilliard has an indoor pool.

Is Comfort Suites Columbus West - Hilliard family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Columbus West - Hilliard is a hit with families.

Does Comfort Suites Columbus West - Hilliard serve breakfast?

You bet, complimentary on-the-go breakfast is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Comfort Suites Columbus West - Hilliard?

No, Comfort Suites Columbus West - Hilliard does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Columbus West - Hilliard?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Suites Columbus West - Hilliard?

No, only service animals are allowed.

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very nice.
Stayed 1 night in Oct 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was VERY nice. Breakfast was full and ready for guest. This was our second time staying at this location and will definitely book again in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check-in & nice breakfast
Stayed 1 night in Jan 2026

2/10 Terrible

TIAHNA

Stayed 1 night in Jan 2026

6/10 Okay

Paige

Liked: Cleanliness, staff & service
Staff was nice. Building needs updated. Most outlets didn’t work but we made do. Pool was closed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

Kimberlee

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pool was not open and ice machines down and no wear did they say anything was down
Stayed 3 nights in Jan 2026

8/10 Good

Thomas, Grand Rapids

It was OK. The receptionist was welcoming and helfpful.
Stayed 1 night in Jan 2026

8/10 Good

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

8/10 Good

Jill

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Stayed 1 night in Dec 2025

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was sparse cream curdled in coffee
Stayed 1 night in Dec 2025

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were in town for one night to go to GalaxyCon Columbus. This was one of the best-reviewed hotels nearby. I'm glad it's the one I chose. I had a good feeling as soon as we pulled into the parking lot. It was well-lit and surrounded by businesses; we were right across the street from a car dealership that was also well-lit. The front desk employees were accommodating; didn't even charge me for a bottle of water I needed for the gym. It was so easy having the elevator right by the front desk: easy access to the front desk, breakfast, the gym, and the exit. The room was comfy and spacious. I didn't mind the sink being outside the bathroom, but it did leave a small amount of space whenever the bathroom door was open. We had to leave it closed all the time. Our room was also close to the elevator. The gym smelled a little musty, but it allowed me a serviceable workout to help wake up. Breakfast was excellent! If we decide to spend another weekend in Columbus, we'll definitely look at this one again.
Stayed 1 night in Dec 2025

10/10 Excellent

randy

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025

10/10 Excellent

Jiaheng, Los Angeles

Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good service
Stayed 2 nights in Sep 2025

10/10 Excellent

Bobby

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Staff was helpful and friendly. The pool was cold and needs to be heated up.
Stayed 1 night in Nov 2025

10/10 Excellent

Lionid

Stayed 1 night in Nov 2025

2/10 Terrible

Sahara

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
The lady at the front desk was really nasty and disrespectful to me
Stayed 1 night in Nov 2025

6/10 Okay

lynn

Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025