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Hotel Sapphire

3.5 star property
Hotel in Colombo with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel Sapphire

Interior
Exterior
Chinese cuisine, al fresco dining
Chinese cuisine, al fresco dining
Chinese cuisine, al fresco dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
No. 371, Galle Road, Colombo
  • Place, New Delmon Hospital
    ‪1 min walk‬
  • Place, Dehiwala Zoological Garden
    ‪3 min drive‬
  • Place, Isipathanaramaya Buddhist Temple
    ‪3 min drive‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Rainfall showerhead
Hairdryer
Bidet
Coffee/tea maker
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hairdryer
Bidet
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hairdryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Satellite channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

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About the area

Colombo

At Hotel Sapphire you'll be steps from New Delmon Hospital and 2 km (1.3 mi) from Havelock City Mall. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Chinese Golden Palace, serves Chinese cuisine. Business amenities include a meeting room, a 24-hour business centre, and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning to-go breakfast is served between 6:30 AM and 9:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Pamankada West hotel, you'll be 2.5 km (1.5 mi) from Raux Brothers and 2.6 km (1.6 mi) from Dehiwala Zoological Garden.

What's nearby

  • New Delmon Hospital - 1 min walk - 0.0 km
  • Havelock City Mall - 20 min walk - 1.7 km
  • Dehiwala Zoological Garden - 3 min drive - 1.9 km
  • Isipathanaramaya Buddhist Temple - 3 min drive - 2.6 km
  • Asokaramaya Buddhist Temple - 3 min drive - 2.6 km

Getting around

  • Wellawatta Railway Station - 12 min walk
  • Colombo (CMB-Bandaranaike Intl.) - 53 min drive

Restaurants

  • ‪Hotel Rolex - ‬4 min walk
  • ‪Sumanadisi Bakery - ‬10 min walk
  • ‪Hotel Mysoor - ‬5 min walk
  • ‪Mirage Colombo - ‬6 min walk
  • ‪Jaya Gandhi Lodge - ‬2 min walk

About this property

Hotel Sapphire

Hotel in Colombo with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Sapphire. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Colombo hotel.

  • 44 guestrooms or units
  • 4 levels
  • Built in 1973
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Sapphire offers 44 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Frequently asked questions

Is parking available at Hotel Sapphire?

Yep, Hotel Sapphire has a free self car park.

Are there any beaches close to Hotel Sapphire?

The closest beach to Hotel Sapphire is Mount Lavinia Beach (3.1 km).

What makes Hotel Sapphire a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Sapphire.

Does Hotel Sapphire serve breakfast?

Sure does, to-go breakfast is offered daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Sapphire?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Sapphire?

Yep, they've got a lounge bar and an onsite restaurant that serves Chinese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Sapphire?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Sapphire?

No, pets are not allowed.

Hotel Sapphire Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 119 reviews
Rating 8 - Good. 40 out of 119 reviews
Rating 6 - Okay. 23 out of 119 reviews
Rating 4 - Poor. 10 out of 119 reviews
Rating 2 - Terrible. 9 out of 119 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

KINGSLEY

Stayed 2 nights in Dec 2025

8/10 Good

Adams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room beds clean. Clean room very satisfied. Air conditioning very good. TV connection problem. Bathroom need improvement. The doors and tiles require little improvement. Shower taps not working properly. Washbasin stopper not working.
Stayed 8 nights in Sep 2025

6/10 Okay

Subramaniam

Stayed 2 nights in Sep 2025

6/10 Okay

Kokilaverny

Travelled with partner
Disliked: Amenities
Shops nearby
Stayed 6 nights in Sep 2025

8/10 Good

Thangarajah

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Only good thing is, you can do early check-in for an extra fee, around 1/3 of whatever you paid for a day. Normal check-in time is 2pm, but I checked in at 4am by paying extra. Furniture, carpet and building look very old. Staff were friendly. They lock the hotel main door at 10pm and open at 6am. You need to call a mobile number to ask them to unlock the main door. They answered my 6th call when I called them while I was standing outside of the hotel. No shampoo or shower gel provided by the hotel, but you could buy them from the nearest supermarket that is found next to the hospital. Did not find any bin in the room, and the carpet was very dirty with lots of marks on it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Senthil Kumaran

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Carmeline

Stayed 1 night in Aug 2025

2/10 Terrible

Mithunan

Stayed 1 night in Aug 2025

6/10 Okay

Shantha

Travelled with partner
Disliked: Property conditions & facilities
This property was advertised as breakfast included. that's one of the reason i chose. It was limited to bread, butter, marmalade and an omelet. Wery disappointing. The bathrooms looked very old and not cleaned properly. Other than the house keeping staff and door man, no one bothered to ask how our stay was. Will not recommend this hotel to anyone.
Stayed 9 nights in Aug 2025

10/10 Excellent

Mithunan

Stayed 1 night in Aug 2025

6/10 Okay

Mithunan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
Stayed 1 night in Jul 2025

8/10 Good

VALLIPURAM

Liked: Cleanliness, staff & service
In a great location
Stayed 1 night in Jul 2025

10/10 Excellent

VALLIPURAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In a great location, need to improve room and bathroom quality
Stayed 1 night in Jul 2025

6/10 Okay

MANOHARATHAS

Stayed 2 nights in Jun 2025

8/10 Good

Evelyn

Business traveller
Liked: Property conditions & facilities
I found the Hotel is very convenient for everyone. Housekeeping staff are w friendly & helpful. Reception staff not so friendly with everyone only known people but I am glad it is very Trustworthy Hotel.
Stayed 10 nights in Jun 2025

8/10 Good

Nadarajah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was amazing. Very good hospitality. Easy access to bank eat and drink places. Hotel has its own Restaurant. But eating in is very expensive. Preferred other restaurants close proximity.
Stayed 9 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Sapphire Colombo Hotel

The only pros is the location. Rest all are cons only. Small small insects, cockroaches freely roaming in the room and bed and it seems bad smell has been there for several years. The condition is horrible. The receptionist was totally unfit for that job. He tried to do his side business from their guests. Overall no value for money and I dont recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raja

Travelled with family
Liked: Amenities
Staff was very supportive.
Stayed 1 night in Jun 2025

8/10 Good

VASANTHA KUMARI

Stayed 1 night in Jun 2025

8/10 Good

nicklasvinoth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Nishakar

Liked: Property conditions & facilities
Disliked: Cleanliness
When we went there, they said booking wasn't there and ask me to pay again. I have shown my online payment receipt for the prove. They didn't accept it. I have to call and talk to manager. After 45 minutes, they said yes. Please be careful when you book online.
Stayed 1 night in May 2025

10/10 Excellent

sithy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Katheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Sivakumaran

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness poor
Stayed 2 nights in Feb 2025

2/10 Terrible

casie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed for almost 10 hours and informed the hotel through email as no one was picking up the phone and the next day I received an answer from the manager and there response " staff are sleeping it's middle of the night". Very rude. When we arrived around 4:00 am the reception was dark and someone was sleeping at the couch and someone woke him up from outside who had seen us and went to wake up the manager who was sleeping as well. After checking in they took us to our 2 rooms. The corridor was so hot and humid. As soon as we opened the room it was so unbearable heat and humid too. One AC was not working and they transferred us to another room. My daughter and her son couldn't take a shower as the bathroom was so disgusting, Sink was crack, mirror have stained but managed to stay for a day. it was so uncomfortable in any ways. No basic facilities. The beds were so noisy every time you moved. The rooms were so dark no night lamp, and the worst part no wall electrical outlets. They have only one outlet behind the TV which is not also universal. Finally we managed to charged our phone outside the hotel and checked out in the evening to stay in another hotel which is way beyond beautiful and very comfortable in every aspect. With all this unforgettable experience and not got any refund there's no way anyone will come around near to this hotel. I doubt even locals will never recommend. This property needs full upgrade
Stayed 4 nights in Apr 2025