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Salterns Harbourside Hotel

3.0 star property

Photo gallery for Salterns Harbourside Hotel

Garden
Food and drink
Breakfast, lunch and dinner served
Exterior
Room, Sea View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View map
38 Salterns Way, Lilliput, Poole, England, BH14 8JR
  • Place, Compton Acres
    ‪3 min drive‬
  • Place, Sandbanks Beach
    ‪4 min drive‬
  • Place, Baiter Park
    ‪8 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪30 min drive‬

Room options

View all photos for Double or Twin Room, 1 Double Bed

Double or Twin Room, 1 Double Bed

Double or Twin Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, Sea View

Room, Sea View

Room, Sea View

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Poole

At Salterns Harbourside Hotel you'll be 3.6 km (2.2 mi) from Poole Harbour and 1.8 km (1.1 mi) from Compton Acres. Highlights at this hotel include a restaurant, a marina and free self-parking. .The bistro, Bistro Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. .Attractions within a 10-minute drive of this 3-property class Lilliput hotel include Sandbanks Beach and Bournemouth International Centre.

What's nearby

  • Compton Acres - 3 min drive - 2.4 km
  • Poole Park - 4 min drive - 2.1 km
  • Sandbanks Beach - 4 min drive - 2.4 km
  • Canford Cliffs Beach - 4 min drive - 2.4 km
  • Baiter Park - 8 min drive - 4.4 km

Getting around

  • Parkstone Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 23 min drive

Restaurants

  • ‪Knight Life Taproom - ‬4 min drive
  • ‪The Ark - ‬4 min drive
  • ‪The Cow Pub - ‬4 min drive
  • ‪Bermuda Triangle - ‬3 min drive
  • ‪The Canford - ‬3 min drive

About this property

Salterns Harbourside Hotel

Salterns Harbourside Hotel offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Salterns Harbourside Hotel also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

This 3-star Poole hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Conference rooms
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Salterns Harbourside Hotel offers 20 accommodations with complimentary bottles of water and coffee/tea makers. This Poole hotel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per stay, plus a deposit of GBP 10 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 10 per stay
  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

Property is also known as

Salterns Harbourside
Salterns Harbourside Hotel
Salterns Harbourside Hotel Poole
Salterns Harbourside Poole
Salterns Hotel
Salterns Harbourside Hotel Poole, Dorset
Hotel Salterns Harbourside
Salterns Harbourside
Salterns Harbourside Hotel Hotel
Salterns Harbourside Hotel Poole
Salterns Harbourside Hotel Hotel Poole

Frequently asked questions

What is the cancellation policy at Salterns Harbourside Hotel?

Salterns Harbourside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Salterns Harbourside Hotel?

Yep, Salterns Harbourside Hotel has a free self car park.

Are there any beaches close to Salterns Harbourside Hotel?

The closest beach to Salterns Harbourside Hotel is Bournemouth Beach (5.3 km).

What makes Salterns Harbourside Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Salterns Harbourside Hotel.

Are there hot tubs in the rooms at Salterns Harbourside Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Salterns Harbourside Hotel?

No, Salterns Harbourside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Salterns Harbourside Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Salterns Harbourside Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Salterns Harbourside Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 200 reviews
Rating 8 - Good. 86 out of 200 reviews
Rating 6 - Okay. 30 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 6 out of 200 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely breakfast

We really enjoyed this hotel. We took our twin baby boys on their first trip away and it was so easy. The 2 beds in the family room made it so effortless. The breakfast was fantastic, being vegetarian, breakfast can always be bland for us in hotels but the options were some of the best we’ve had and they tasted so fresh. We’ll be coming back, even if it’s just for the breakfast.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort

Weekend away

Great views from this hotel, excellent food and the staff did a great job during Covid. The hotel is a bit difficult to find in the dark and could have a better sign post
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in lovely location

We had a lovely stay. The staff were efficient and very friendly. The food was excellent and the room very comfortable. Location was superb. Would definitely recommend.
Stayed 3 nights in Oct 2020
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sea view room

The room was excellent best on premises very pleased
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing time

We had a lovely stay room lovely although sheet on bed was a big small so moved in the night which was uncomfortable at times Staff from the time we arrive until we left we’re lovely nothing was too much for them Food is of high quality Every meal we had we enjoyed Beautifully positioned watching the comings and going’s of the harbour
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

andre and Lotties stay

We spent one night there Friday Saturday beautiful weather plenty of parking great view from our room and bar area
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service
Felt safe and very comfortable ..food and stafff excellect ...room very clean and cleaned daily .lovely veiws perfect location ...garden lovely for coffee .etc...going agsin .early next year ..
Stayed 5 nights in Oct 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 5 star .

Excellent hotel ! Truly five star service. Friendly staff, lovely room and first class food ! Thank you for a pleasant stay.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Food excellent. Wonderful breakfast.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, room comfort

Good mid week break

Really friendly, helpful staff. Decor in need of a bit of TLC, but considering the present economic climate, this is not unexpected. Our room, which was double aspect, had the most beautiful views. The bathroom was large. The hotel was clean. Breakfast was very good. We used the bistro one evening and food was very tasty.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Susan

Liked: Staff & service, room comfort

Great views but bit dated

The hotel has great views but is a ten minute drive out of Poole which is not that obvious when booking. Service was great and the bar and restaurant offered great places to eat and relax. The room was spacious with brilliant views but it was a bit dusty and the curtains had definitely seen better days with some stains that looked like blood on them??? TV wasn’t working either which we weren’t told about. Great place for an overnight stay but shame there aren’t more walks on doorstep. After a long drive the last thing you want is to have to get in the car again for amenities. Very peaceful stop though and the views do make up for it.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
They were very helpful to me , a disable . Staff very polite and friendly , plesant
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

M A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

everything but service

Great location with wonderful views, seemed clean enough throughout the hotel. Staff were really struggling with the new table service rules brought in. Had to chase for a drink everytime we wanted another one, as did most of the other customers.Staff not looking to see empty glasses and being proactive. Also had dinner in the bar and after waiting an hour and a half from first ordering chased the staff who informed us the kitchen thought we had had our meal. Again none of the staff on duty thought to check themselves why 2 customers were sat waiting so long. Spoilt what was a really nice break as weather was amazing for us to sit and enjoy
Stayed 1 night in Sep 2020
Verified

8/10 Good

Ade

Liked: Cleanliness, staff & service
We were more impressed with this Hotel than many others we have stayed in. It was a very spacious room, well cleaned for us. We however did not witness any cleaning of communal areas during our stay. Breakfast was slow to arrive probably due to low staffing, however the staff were friendly and the Breakfast was very nice. Overall a good Hotel which we would choose to stay in again.
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

Stevie

Liked: Cleanliness, staff & service, amenities
Excellent position on Marina but property is tired although I believe there is planning for redevelopment of the site in the future which would explain the condition of the property. For a stay with a dog perfectly acceptable accommodation.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay.

Our two night stay at Salterns was most enjoyable,the rooms were comfortable and clean with all the amenities we needed.Noise carried a little bit,but that's due to the floorboards and the building structure. The position is good and close to many places of interest. Thanks everyone on the staff.....we would come again,may l add it was also very Covid aware and we'll organized.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Matthew

Liked: Cleanliness, room comfort

Pleasant

Stayed for one night it was pleasant and the room was clean and comfortable and they very kindly upgraded us to a sea view room. We arrived at 1.30p.m and it was raining and we couldn’t check in until 2pm so as not much to do on a rainy day in area had to sit outside in car and wait for check in. Bar staff were friendly but other staff a bit formal in other areas.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

The room was large and had good sea views. The evening meal and breakfast was excellent. The staff were polite and helpful. Not far from Sandbanks but quieter.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Jacqui

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

needs TLC

Comfortable room, very dated could do with some TLC looked as though the place needed a good clean, especially the dining room floor.
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

Rae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location with wonderful views across the harbour.. But beware of the infestation of flies.. We had too move rooms from 202 because of flies in the room. No applogies or recompense!!!!
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Katherine

Salterns

It was ok - a bit noisy and room was very hot.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple stay

We stayed 3nights at this hotel. It was such a fabulous place to stay. We had a free upgrade. The room we were give was such luxurious. Four poster bed large room. Sea views. In the bathroom we had a bath and a shower cubicle. It was clean and well presented. Food at the hotel was wonderful.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

JayneWaite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff..amazing views from the room.. very comfortable stay. Fridge and fan in room if too hot..fantastic restaurant for evening and breakfast
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location On the harbour

Great location breakfast was plentiful very good
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not great!

Awful breakfast Painful mattress
Stayed 2 nights in Aug 2020