See all properties
Save

Embassy Suites by Hilton Chicago Naperville

3.5 star property

Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lunch and dinner served, American cuisine
Reception
Ballroom
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is AU$208
includes taxes & fees
25 May - 26 May

Explore the area

View map
1823 Abriter Court, Naperville, IL, 60563
  • Place, Northern Illinois University - Naperville Campus
    ‪2 min walk‬
  • Place, Naperville Yard Indoor Sports Complex
    ‪6 min walk‬
  • Place, Nike Sports Complex
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪45 min drive‬

Room options

Room

9.0 out of 10
Wonderful
(51 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium TV channels, TV, first-run films

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

9.0 out of 10
Wonderful
(10 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium One-Room King Studio Suite

  • Sleeps 4

Two-Room Suite With Two Queen Beds And Tub-Mobility Accessible

  • Sleeps 6

2 QUEEN BEDS 2 ROOM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHWR

  • Sleeps 4

2QN 2RM STE MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 6

2QNS 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1KING 2 RM PREM SUITE MOBILITY ACCESS W-TUB

  • Sleeps 4

1 KG 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1 KNG 1 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1KING 1RM STUDIO SUITE MOBILITY ACCESS W/TUB

  • Sleeps 4

2QUEENS 2 RM PREMIUM STE MOBILITY ACCESS TUB

  • Sleeps 6

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 Queens Beds-2 Room Premium Suite

  • Sleeps 6

1 King Bed-1 Room Studio Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

1 King Bed 1 Room Pure Wellness Suite

  • Sleeps 4

Two-Room Suite - Pure Wellness with 1 King Bed

  • Sleeps 4

You may also like

Ad

Holiday Inn Express Naperville by IHG

Naperville
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is AU$157
includes taxes & fees
31 May - 1 June
Holiday Inn Express Naperville by IHG

About the area

Naperville

Embassy Suites by Hilton Chicago Naperville puts you in the heart of Naperville, within just a 10-minute stroll of Northern Illinois University - Naperville Campus and Naperville Yard Indoor Sports Complex. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Brickstones Grill, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 13000 square feet (1208 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 3.5-property class Naperville hotel, you'll be 2.3 km (1.4 mi) from Nike Sports Complex and 2.6 km (1.6 mi) from University of Chicago Hospital.

What's nearby

  • Northern Illinois University - Naperville Campus - 2 min walk - 0.2 km
  • Naperville Yard Indoor Sports Complex - 6 min walk - 0.6 km
  • Nike Sports Complex - 3 min drive - 2.8 km
  • Donald E. Stephens Convention Center - 43 min drive - 42.9 km
  • Schaumburg Convention Center - 44 min drive - 47.8 km

Getting around

  • Downers Grove Belmont Station - 10 min drive
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Super H Mart - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Kura Revolving Sushi Bar - ‬20 min walk

About this property

Embassy Suites by Hilton Chicago Naperville

Embassy Suites by Hilton Chicago Naperville offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13000 square feet (1208 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Naperville. A free area shuttle within 5 miles is available. Self parking is free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • Conference rooms
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas and includes sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run films and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Reception
Hampton Inn Chicago/Naperville
Naperville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$150
includes taxes & fees
25 May - 26 May
Hampton Inn Chicago/Naperville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel

Embassy Suites Chicago Naperville Hotel

Hotel Embassy Suites Chicago Naperville Naperville

Naperville Embassy Suites Chicago Naperville Hotel

Hotel Embassy Suites Chicago Naperville

Embassy Suites Chicago Naperville Naperville

Embassy Suites Hotel

Embassy Suites

Embassy Suites Chicago Naperville

Embassy Suites by Hilton Chicago Naperville Hotel

Embassy Suites by Hilton Chicago Naperville Naperville

Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Chicago Naperville?

Embassy Suites by Hilton Chicago Naperville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Chicago Naperville?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Naperville on 25 May 2026 start from AU$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Chicago Naperville?

Yep, Embassy Suites by Hilton Chicago Naperville has a free self car park.

Are there any beaches close to Embassy Suites by Hilton Chicago Naperville?

The closest beach to Embassy Suites by Hilton Chicago Naperville is Centennial Beach (4.4 km).

Does Embassy Suites by Hilton Chicago Naperville have a pool?

Embassy Suites by Hilton Chicago Naperville has an indoor pool.

What makes Embassy Suites by Hilton Chicago Naperville a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Chicago Naperville.

Does Embassy Suites by Hilton Chicago Naperville serve breakfast?

You bet, our visitors speak well of the free buffet brekkie here! Offered on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Chicago Naperville?

No, Embassy Suites by Hilton Chicago Naperville does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Chicago Naperville?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Chicago Naperville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 678 out of 1171 reviews
Rating 8 - Good. 213 out of 1171 reviews
Rating 6 - Okay. 135 out of 1171 reviews
Rating 4 - Poor. 57 out of 1171 reviews
Rating 2 - Terrible. 88 out of 1171 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

emmanuel

Stayed 1 night in Dec 2025

10/10 Excellent

Dhaval

Stayed 2 nights in Feb 2026

10/10 Excellent

JIN A

Stayed 2 nights in Feb 2026

4/10 Poor

Luis

Stayed 8 nights in Feb 2026

6/10 Okay

Yaminah

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast wes not good. It was cold and stale. The room was clean with no issues. Staff was extremely nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Crystal

Stayed 1 night in Jan 2026

6/10 Okay

Patrice

Travelled with partner
Liked: Cleanliness, amenities
I was booked for a particular room and the day of I was told the room was unavailable and I was moved to another room on a different floor. When I requested to stay on the same floor as my previous room, it was reluctantly honored but when I arrived my room was freezing cold. I looked on the thermostat and the air conditioner was on set to 64 degrees. The legs on the table in the room were extremely wobbly to the point where it was unable to be utilized. Aside from those encounters, the breakfast was excellent and the bar was decent.
Stayed 1 night in Jan 2026

10/10 Excellent

Yaminah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always amazing!
Stayed 1 night in Jan 2026

6/10 Okay

EVANTHIA

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location with many choices of restaurants near by, clean comfortable and friendly staff
Stayed 5 nights in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Positive stay
Stayed 6 nights in Jan 2026

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The bartender at the evening reception was very rude
Stayed 1 night in Jan 2026

6/10 Okay

Ron

Business traveller
Disliked: Cleanliness, property conditions & facilities
the same debris on the hallway carpet that I noticed on check-in (black plastic straw, white bent paperclip, miscellaneous dropped dark bits of food) were still there when I checked out - someone's not really paying attention or trying hard
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSEPH, Whitewater

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was outstanding with made-to-order omelets.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashanti

I was very pleased with my stay here, however the only thing I found was the color of the water at the pool looked nasty .
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a private breakfast, but not much choice or flavor. But good
Stayed 1 night in Jan 2026

6/10 Okay

Lynne

Travelled with family
Liked: Staff & service, room comfort
We were traveling with 2 other families and had asked for rooms on the same floor. They told us they could not accommodate us at check in due to being booked at capacity. No big deal, except that when my family needed to be moved to another room at 11 PM due to a very loud HVAC unit, they moved us to another room on the same floor. In fact, one of the other families we were with had booked the double queen suite but was given a king suite! I mention this because we were moved to a double queen suite on the 5th floor. The HVAC unit in the room was buzzing very loudly and would go off every 10 minutes. When we went to our room after watching the Bears game in another room, we felt it was too loud to able to sleep through the noise. I called the front desk and the person who answered asked if I would allow for their service person to look at the unit before moving rooms and that they would be to our room within 5-10 minutes. I said yes and told her that I had a young child that needed to get to sleep. 20 minutes later, no one had come to service the unit and my husband had to go down to the front desk to request a room switch, which they did immediately this time and without question. Why couldn’t they have just moved us when I first requested it? I have a video of the noise, it was very loud and there is no way they did not know about it before we got to our room (room 501). We moved our stuff at 11ish PM! My 4 year old should have been asleep. Also the pool water was so dirty.
Stayed 1 night in Jan 2026

10/10 Excellent

Jen

Stayed 1 night in Jan 2026

2/10 Terrible

Changhee

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! A little cold in the lobby, but that’s fine!!
Stayed 2 nights in Jan 2026

6/10 Okay

Douglas

Stayed 3 nights in Oct 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stay with the family celebrating the new year!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Jan 2026

4/10 Poor

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lacking client satisfaction on this stay. Stayed here a few weeks ago and had a very pleasant experience. This stay was entirely different.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jada

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristan

Stayed 1 night in Jan 2026