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Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Exterior
Suite, 2 Queen Beds, Non Smoking, Corner
32-inch flat-screen TV with cable channels, TV, pay films
Indoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Gym
The current price is AU$229
includes taxes & fees
9 July - 10 July

Explore the area

Map
707 E Butterfield Road, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪3 min walk‬
  • Oakbrook Center Mall
    ‪4 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(58 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 85 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(113 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Corner

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 49 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 85 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Hilton Chicago

Downtown Chicago
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,984 reviews
The price is AU$374
includes taxes & fees
4 Aug - 5 Aug
Hilton Chicago

About the area

Lombard

At Embassy Suites by Hilton Chicago Lombard Oak Brook you'll be within a 5-minute walk of Yorktown Shopping Center and 3.3 km (2.1 mi) from Advocate Good Samaritan Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also the convenience of self parking. .Attractions within a 20-minute drive of this Lombard hotel include Rosemont Theatre and Donald E. Stephens Convention Center.

What's nearby

  • Yorktown Shopping Center - 3 min walk - 0.3 km
  • Oakbrook Center Mall - 4 min drive - 5.0 km
  • Drury Lane Theater - 5 min drive - 5.3 km
  • Morton Arboretum - 5 min drive - 5.6 km
  • College of Dupage - 8 min drive - 7.1 km

Getting around

  • Downers Grove Belmont Station - 8 min drive
  • Chicago O'Hare International Airport (ORD) - 28 min drive

Restaurants

  • ‪Food Court - Yorktown Center - ‬14 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Miller's Ale House - ‬11 min walk
  • ‪Yard House - ‬12 min walk
  • ‪Panda Express - ‬10 min walk

About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Suburban hotel with free breakfast and fitness centre
Embassy Suites by Hilton Chicago Lombard Oak Brook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Lombard Oak Brook. For a fee, parking is available.

This Lombard hotel is smoke free.

  • 262 guestrooms or units
  • 10 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,006 reviews
The price is AU$235
includes taxes & fees
8 July - 9 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Chicago Lombard Oak Brook?

Embassy Suites by Hilton Chicago Lombard Oak Brook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Chicago Lombard Oak Brook?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Lombard Oak Brook on 9 July 2025 start from AU$228.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Chicago Lombard Oak Brook?

Yep, Embassy Suites by Hilton Chicago Lombard Oak Brook has an uncovered self car park with in/out privileges for USD 12.50 per day.

Are there any beaches close to Embassy Suites by Hilton Chicago Lombard Oak Brook?

The closest beach to Embassy Suites by Hilton Chicago Lombard Oak Brook is Centennial Beach (15.1 km).

Does Embassy Suites by Hilton Chicago Lombard Oak Brook have a pool?

Embassy Suites by Hilton Chicago Lombard Oak Brook has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Chicago Lombard Oak Brook family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Chicago Lombard Oak Brook is a hit with families.

Does Embassy Suites by Hilton Chicago Lombard Oak Brook serve breakfast?

You bet, our travelers can't get enough of the free full breakfast here! Offered weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Chicago Lombard Oak Brook?

No, Embassy Suites by Hilton Chicago Lombard Oak Brook does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Chicago Lombard Oak Brook?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Chicago Lombard Oak Brook?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 538 out of 1021 reviews
Rating 8 - Good. 221 out of 1021 reviews
Rating 6 - Okay. 131 out of 1021 reviews
Rating 4 - Poor. 65 out of 1021 reviews
Rating 2 - Terrible. 66 out of 1021 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Trinette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice hotel close to Chicago. Reasonable price, spacious rooms, comfy beds! Great nightly cocktail /snack service at no charge and good breakfast. The hotel is large and hosts alot of people but I found the room to be quiet.
Stayed 2 nights in Apr 2025

8/10 Good

DEBORAH, VILLA PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property and the furnishings are dated, it still was a comfortable space. The bed was very comfortable and we rested well. Breakfast was a little bit different, but it was still good. Of course it’s a very large hotel so there were a lot of people, including a lot of children. They were not so loud that we heard them through the walls so that was good. All in all, I’d say it was a good stay.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed at this hotel over 15 times in the last 6 years. The lack of attention to details (room maintenance, common area cleanliness, a parking fee that never existed before, desk staff that seem to pay more attention to one party over others, and lack of control of large groups) is getting noticed. After 11 PM I had to call the front desk about the groups of youths two nights in a row. With the parking add on fee, I am forced to consider another brand on my next upcoming travel to Oakbrook.
Stayed 4 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tikesha

Stayed 2 nights in Mar 2025

10/10 Excellent

Shayan

Stayed 2 nights in Mar 2025

10/10 Excellent

Samira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My children really liked the snacks they got at 5.30 every evening.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hussameldin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Do not recommend

Do not recommend staying here. Our TV was broken and the best they could do was offer another room after we had already unpacked and been there for a night. The pool was very low on water and was closed at odd times. They made everyone leave in the middle of the evening for cleaning for a half hour. Should be doing that at night when it's closed. Came down one day and they had closed it for the morning. They require you to pay for parking in their parking lot. When booking it I did not see that anywhere. Breakfast was good
Stayed 3 nights in Mar 2025

4/10 Poor

Shanita

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really expected better ☹️
Stayed 2 nights in Mar 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

LaToya

Stayed 3 nights in Mar 2025

2/10 Terrible

Bruce

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay Here - EVER

It took three tries before I could find rest. First option given had damage and ill repairs. So they moved me to another option that smelled heavily of marijuana. Finally on the third try there was success. Even the hotel representative/ security couldn’t believe they put me where they did. And mind you this was all done after an 8 hrs drive to Illinois and checking in after 10:30pm due to cancelled flights as a result of poor weather. What I needed was rest and frankly I got anything but. I did however take photos as evidence of my experience. Best part was when I confronted management in the morning it was simply a “here’s the best we can do solution” with no sincerity nor true apology. Ignore the stars as it’s a lie. Don’t trust it. Stay anyplace else.
Stayed 1 night in Apr 2025

4/10 Poor

MEHDI

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and was quite disappointed with my experience. The swimming pool was dirty and did not seem to be well-maintained, which made it unusable. It was a major letdown, especially since I had chosen this hotel expecting to enjoy the pool facilities. The breakfast was also a huge disappointment. The food was cold, lacked variety, and did not taste fresh. For the price paid, I expected much better quality and service. Overall, my stay was not enjoyable due to these issues. I would not recommend this hotel unless they improve their cleanliness and food quality.
Stayed 1 night in Mar 2025

8/10 Good

SHAMEQUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t regret it!

My stay was too my expectations I will definitely use for future vacation needs
Stayed 2 nights in Mar 2025

8/10 Good

anh phung

Stayed 3 nights in Mar 2025

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This being my second visit the pool area is terribly dirty. Part of the kitchen staff was rude.
Stayed 1 night in Mar 2025

6/10 Okay

Raymond

Disliked: Property conditions & facilities
The elevators were not working and the pool was closed
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Stayed 1 night in Mar 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kid’s spring break

Great stay. Only issue was the broken couch. Had to get staff to put the sleeper away. It was broke. I did forget to mention again when checked out. Otherwise, no issues with our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mattalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine and clean enough. I've stayed at a number of Embassy Suites hotels and I've never seen the amount of rules and protocols this hotel had regarding the pool, complementary breakfast and happy hour. You need to manage cards and wrist bands which took me by surprise. Having to go back to my room on the ninth floor because my daughter forgot her wristband for breakfast and waiting in line again even though I had a card was enough to make me skip this property in the future.
Stayed 3 nights in Mar 2025