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DoubleTree by Hilton Lisle Naperville

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for DoubleTree by Hilton Lisle Naperville

Front of property
Pillow-top beds, desk, laptop workspace, blackout curtains
Property amenity
Lobby
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
The current price is AU$162
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
3003 Corporate West Dr, Naperville, IL, 60532
  • Place, Northern Illinois University - Naperville Campus
    ‪2 min drive‬
  • Place, Naperville Yard Indoor Sports Complex
    ‪3 min drive‬
  • Place, Morton Arboretum
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Double Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

8.2 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(107 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Pillow-top bed
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Pillow-top bed
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Pillow-top bed
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conrad East)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Conrad East)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Pillow-top bed
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conrad West)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Conrad West)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Pillow-top bed
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Key Access Floor)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds (Private Key Access Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Private Key Access Floor)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Private Key Access Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Bathrobes
Private bathroom
  • Sleeps 5
  • 1 King Bed

2 Double Beds

  • Sleeps 4

Room With 2 Double Beds-Mobility Accessible With Bathtub

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 5

1 King Bed Larger Room

  • Sleeps 5

View all photos for large Two Double Room

Bathroom

large Two Double Room

  • Sleeps 4

Mobility Access Two Double Room with Roll in Shower

  • Sleeps 4

Private Key Access Floor Two Double Room

  • Sleeps 4

Private Key Access Floor King Room

  • Sleeps 5

King Room With Sofa Bed

  • Sleeps 5

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Sheraton Lisle Naperville Hotel

Lisle
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,000 reviews
The price is AU$165
includes taxes & fees
11 Jan - 12 Jan 2026
Sheraton Lisle Naperville Hotel

About the area

Naperville

At DoubleTree by Hilton Lisle Naperville, you'll be 2.3 km (1.4 mi) from Morton Arboretum and 5.5 km (3.4 mi) from DuPage Children's Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The fine-dining restaurant, Thirty 0 Three Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. 18000 square feet (1672 square metres) of event facilities include 24 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. .Sights within a 10-minute drive of this 4-property class Naperville hotel include College of Dupage and Yorktown Shopping Center.

What's nearby

  • Northern Illinois University - Naperville Campus - 2 min drive - 2.2 km
  • Naperville Yard Indoor Sports Complex - 3 min drive - 2.5 km
  • Morton Arboretum - 3 min drive - 3.6 km
  • University of Chicago Hospital - 4 min drive - 2.8 km
  • College of Dupage - 8 min drive - 7.1 km

Getting around

  • Naperville Station - 7 min drive
  • Chicago, IL (DPA-Dupage) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Maggiano's - ‬3 min drive
  • ‪The Beer And Now - ‬4 min drive
  • ‪Cooper's Hawk Winery & Restaurant - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

DoubleTree by Hilton Lisle Naperville

Suburban hotel with 24-hour fitness centre and 24-hour business centre
DoubleTree by Hilton Lisle Naperville offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 24 meeting rooms are available. Event space at this hotel measures 18000 square feet (1672 square metres) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Lisle Naperville. Free self parking is available.

This 4-star Naperville hotel is smoke free.

  • 1 building
  • 309 guestrooms or units
  • 8 levels
  • 18000 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1981
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Lisle Naperville offers 309 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Naperville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Thirty 0 Three Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 18,000 square feet of conference space
  • 24 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 13 November 2025 to 1 April 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults and USD 10 to 18 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lisle/Naperville
Hilton Lisle/Naperville Lisle
Lisle/Naperville Hilton
Hilton Lisle / Naperville Hotel Lisle
Hilton Lisle/Naperville Hotel
Lisle Hilton Hotel
Hilton Lisle/Naperville Hotel Lisle
Hilton Lisle/Naperville Hotel Naperville
DoubleTree Hilton Lisle Naperville Hotel
DoubleTree Hilton Lisle Hotel
DoubleTree Hilton Lisle Naperville
DoubleTree Hilton Lisle
Hotel DoubleTree by Hilton Lisle Naperville Naperville
Naperville DoubleTree by Hilton Lisle Naperville Hotel
Hotel DoubleTree by Hilton Lisle Naperville
DoubleTree by Hilton Lisle Naperville Naperville
Hilton Lisle/Naperville

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Lisle Naperville?

DoubleTree by Hilton Lisle Naperville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Lisle Naperville?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Lisle Naperville on 18 Dec 2025 start from AU$162.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Lisle Naperville?

Yep, DoubleTree by Hilton Lisle Naperville has a free self car park.

Are there any beaches close to DoubleTree by Hilton Lisle Naperville?

The closest beach to DoubleTree by Hilton Lisle Naperville is Centennial Beach (5.6 km).

Does DoubleTree by Hilton Lisle Naperville have a pool?

DoubleTree by Hilton Lisle Naperville has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6 AM to 11 PM. The property will be renovating the swimming pool from November 13 2025 until April 1 2026 (completion date subject to change).

What makes DoubleTree by Hilton Lisle Naperville a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Lisle Naperville.

Is DoubleTree by Hilton Lisle Naperville family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Lisle Naperville is a hit with families.

Does DoubleTree by Hilton Lisle Naperville serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Lisle Naperville?

No, DoubleTree by Hilton Lisle Naperville does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Lisle Naperville?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The property will be renovating its dining venue from November 13 2025 until April 1 2026 (completion date subject to change).

What time are check-in & check-out at DoubleTree by Hilton Lisle Naperville?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Lisle Naperville?

No, only service animals are allowed.

DoubleTree by Hilton Lisle Naperville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 557 out of 1203 reviews
Rating 8 - Good. 261 out of 1203 reviews
Rating 6 - Okay. 168 out of 1203 reviews
Rating 4 - Poor. 120 out of 1203 reviews
Rating 2 - Terrible. 97 out of 1203 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Tariq

Stayed 3 nights in Aug 2025

4/10 Poor

Lakisha

Disliked: Cleanliness, property conditions & facilities
Great location! Room was 104 was not properly stocked with towels and coffee cup. Found long strands of black hair on bathroom floor. The bed was very uncomfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini vacation

Most comfortable bed. Indoor pool at perfect temperature and open long hours. Bartender knows her job well, perfect martini. Food in restaurant and at bar is varied and delicious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Maya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with family

Rooms did not match with what was booked.

Booked two Deluxe Room with 2 Double Beds but was given both the rooms with one king bed room. Not sure where it went wrong; even asking to change to double bed rooms was not entertained by the manager and neither I was informed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sherri

Disliked: Cleanliness, property conditions & facilities
The hotel is outdated and not fresh. It's not the money.
Stayed 4 nights in Aug 2025

8/10 Good

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service
Good stay, comfortable and has friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
One of my best stays. Started with the check in desk and the professional way I was treated and went on to a wonderful room on the 8th floor. That includes if I wanted bottles of water by the check in women. I did not get the opportunity to dine at your property but I am sure it would have been a great experience. Thank you, Michael Hutchings
Stayed 3 nights in Aug 2025

2/10 Terrible

Tatyana

Disliked: Staff & service, property conditions & facilities
I will NEVER stay here again. The TVs are so old that cannot even hook up a gaming system! The. Half the channels didn’t even work. When I contacted the hotel front desk the agent got smart stating maybe next time I should call and check the amenities before I book a room
Stayed 2 nights in Aug 2025

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There should be a free coffee station instead of having to pay $4.50 for a coffee in a paper cup. Most hotels have free coffee. You actually have the space which is currently unused right by the front door. It was disappointing.
Stayed 1 night in Aug 2025

4/10 Poor

Teena

Disliked: Staff & service, property conditions & facilities, room comfort

Needs a serious upgrade

I really was not happy with my stay. I have been to several double trees and they have not been this low in value at all. I could not get an internet connection so I could log onto my computer, the phone in the room did not work. I reported it and it still did not get fixed and when I returned to my room every night to go to bed I woke up in a sweat because the AC would not get cool enough. All these things were reported and did not get fixed. Also there is no refrigerators in the room and the TVs are very outdated.
Stayed 3 nights in Aug 2025

4/10 Poor

Mark & Julie

Disliked: Staff & service
We got stuck in the elevator for 10 minutes and nothing worked,we had someone on the 5 floor go get help I really don’t think they inspected them when we had to wait to get a person that was staying there get help for us ,fyi stay on the first floor!!
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm Cookie

This is one of my favorite places to stay. Friendly staff, pool has a jacuzzi. We were welcomed with a warm chocolate chip cookie. That’s a plus. The only thing it was missing was a free breakfast. I would definitely be thinking about having a wedding here. The bathroom was really nice very clean. Check in was easy. Even though I booked for a high floor with private access and I didn’t get it. Hence the reason for the missing star. Clean room very spacious. We are happy about that.
Stayed 2 nights in Aug 2025

4/10 Poor

Torin, Bossier City

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel specifically because it’s directly across the street from my Corp. office. I accidentally booked Sept. instead of Aug. but the dates were correct. While working on a refund request from Expedia. I booked 1 day there, until I could sort things out. When I checked in, the young lad was friend friendly, gave me Complimentary water, I then went to my room. Room was humid, smokey odd smell and a bit dated. When I checked out the next day, the young lady wasn’t there. An older gentleman was there, and very curt. I asked for a bottle of water, and he noted he’d “Do it this time, but not again”. Completely different experience from the young lady. Note they also refused to refund the room ( I did select no refund), however I had hoped they would re consider since it’s still several weeks away from check in date because of my own error.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness
The smell in the hallways and rooms was bad. My niece had ants in her room. Got stuck in an elevator for 5 mins. Scratches in furniture. Not enough staff in restaurant. Pool area was fine. Gym was fine. Bed was great.
Stayed 2 nights in Aug 2025

8/10 Good

Hue

Liked: Cleanliness, staff & service, room comfort
The public areas of the property were a bit dated. The rooms were comfortable. The location is convenience for my stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachael

Liked: Cleanliness, amenities
Clean room and bathroom
Stayed 1 night in Aug 2025

2/10 Terrible

Santhosh Kumar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Shabby Un cleaned room
Stayed 3 nights in Aug 2025

2/10 Terrible

Adnan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

One of the worst places I have stayed at. Dirty yellow bathrooms, smelly sheets. Poor service.
Stayed 4 nights in Aug 2025

8/10 Good

redzep

Travelled with family
Liked: Staff & service
Convenient location Bed comfortable Older hotel, needs TLC Friendly and courteous ftont desk
Stayed 3 nights in Aug 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Annalecia

Stayed 1 night in Aug 2025