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Hotel Noor

3.0 star property
Bayside hotel with spa services and 24-hour front desk

Photo gallery for Hotel Noor

Superior Room, Sea View
Outdoor pool
Exterior detail
Deep-tissue massages, massages
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
José María Morelos 3, Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Standard Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 29 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Partial Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
2 living rooms
  • 60 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Balcony, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chetumal

Hotel Noor places you in the centre of Chetumal, within a short 5-minute stroll of Chetumal Ferry Terminal and Palacio de Gobierno. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Almina, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:30 AM and noon and on weekends between 7:30 AM and noon. .With a stay at this 3-property class Chetumal hotel, you'll be 25.8 km (16 mi) from Lake Bacalar.

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km
  • Museum of Maya Culture - 19 min walk - 1.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪Almina - ‬1 min walk
  • ‪El Portón - ‬4 min walk
  • ‪Vips - ‬5 min walk
  • ‪Los Comales - ‬8 min walk
  • ‪Taqueria Beatriz - ‬5 min walk

About this property

Hotel Noor

Bayside hotel with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

An outdoor pool, spa services, and dry cleaning/laundry services are also featured at Hotel Noor. Self parking is free.

This 3-star Chetumal hotel is smoke free.

  • 35 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Noor offers 35 accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: MXN 25 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults and MXN 100 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Frequently asked questions

Is parking available at Hotel Noor?

Yep, Hotel Noor has a free self car park.

Are there any beaches close to Hotel Noor?

The closest beach to Hotel Noor is Dos Mulas (3.1 km).

Is there a spa on site at Hotel Noor?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Hotel Noor have a pool?

Hotel Noor has an outdoor pool.

What makes Hotel Noor a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Noor.

Does Hotel Noor serve breakfast?

Yep, cooked-to-order breakfast is on offer on weekdays from 7:30 AM to noon and weekends between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel Noor?

No, Hotel Noor does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Noor?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Noor?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Noor?

No, only service animals are allowed.

Hotel Noor Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 9 out of 65 reviews
Rating 4 - Poor. 5 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sammy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

E L

Liked: Cleanliness, property conditions & facilities, room comfort

Muy decepcionado

Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sheldon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away.

The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Stayed 1 night in Feb 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025

6/10 Okay

stephen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in a great location across the road from the harbour however it is such a shame that the property has been allowed to deteriorate so badly. It is in great need of upgrading and modernization e,g, We had hoped to use the pool but with much of the floor tiles missing it was unappealing. If you are looking for the hotel just look for the restaurant 'AMINA' on the main floor - as the hotel sign is frustratingly tiny, tough to read and placed on a side wall. j
Stayed 1 night in Jan 2025

4/10 Poor

Rosita

Travelled with partner
Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Tinaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to Stay

Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Laura Elizabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Olor a humedad

La habitación asignada olía a mucha humedad. Lo bueno, es que aceptaron cambiarnos a una del piso 3
Stayed 1 night in Mar 2025

10/10 Excellent

KYUNG KUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Maria Concepción

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
EL PERSONAL EXCELENTE, PERO LA ALBERCA ESTA DESCUIDADA,LE HACE FALTA REMODELACION,Y EN LA FACHADA UNA BUENA PINTADA,PUEDE LLEGAR A SER UN EXCELENTE LUGAR
Stayed 4 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bonito ,facil de ubicar y aun lado hay un excelente restaurant
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben Dario

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Feb 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, vista al mar
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon

Stayed 1 night in Feb 2025

8/10 Good

Nahielly Concepcion Nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, linda vista de las habitaciones que dan al mar.
Stayed 1 night in Feb 2025

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables las señoritas y los jóvenes de recepción, también la encargada de la limpieza muy atenta… la pasas muy agusto
Stayed 3 nights in Jan 2025