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Hotel Chetumal

Property class: 2.5

Photo gallery for Hotel Chetumal

Reception
Lobby sitting area
Terrace/patio
Lobby sitting area
Coffee service

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. Belice No. 478, entre Isla Cancun y calle Luis Cabrera, Chetumal, QROO, 77017
  • Place, Payo Obispo Zoo
    ‪19 min walk‬
  • Place, Museum of Maya Culture
    ‪3 min drive‬
  • Place, Santuario del Manati
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

Standard Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Family Room

  • 21 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

About the area

Chetumal

At Hotel Chetumal you'll be within a 20-minute stroll of Payo Obispo Zoo and Planetarium Yook'ol Kaab. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find locker space and a vending machine. There's also the convenience of free self parking. .With a stay at this Chetumal hotel, you'll be 29.5 km (18.3 mi) from Lake Bacalar.

What's nearby

  • Payo Obispo Zoo - 19 min walk - 1.6 km
  • Museum of Maya Culture - 3 min drive - 1.8 km
  • Dos Mulas - 3 min drive - 1.8 km
  • Museo de la Ciudad - 4 min drive - 2.2 km
  • Santuario del Manati - 4 min drive - 1.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 13 min drive

Restaurants

  • ‪Yazid Pizza - ‬12 min walk
  • ‪La Rosita (comida yucateca) - ‬9 min walk
  • ‪Poc-Chuc - ‬7 min walk
  • ‪Los Cebollones - ‬7 min walk
  • ‪Taqueria Avila - ‬7 min walk

About this property

Hotel Chetumal

Hotel Chetumal offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Chetumal hotel.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
  • Locker space
Hotel Chetumal offers 16 accommodations with air conditioning. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

OYO Hotel Chetumal
Hotel Chetumal Hotel
Hotel Chetumal Chetumal
Hotel Chetumal Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Chetumal?

Hotel Chetumal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Chetumal?

Yep, Hotel Chetumal has a free self car park.

Are there any beaches close to Hotel Chetumal?

The closest beach to Hotel Chetumal is Dos Mulas (1.6 km).

Is there a free airport shuttle available at Hotel Chetumal?

No, Hotel Chetumal does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Chetumal?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Chetumal?

No, pets are not allowed.

Hotel Chetumal Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Fran, Los Angeles, CA

Business traveller
Cuando llegue la recepcionista fue muy amable pero por instrucciones del Gerente no me podian dar una habitacion aunque ya estaba pagada en expedia por el argumento que el costo de las habitaciones eran mayores a lo que expedia les envio de pago al hotel. Ahi debi pagar mas dinero por noche para poder obtener la habitacion que ya estaba pagada y aun asi no se respeto la reservacion. Fueron tan lejos como pedirme que cancelara para que expedia me reembolsara pero era una tarifa no reembolsable en expedia y aparte yo no tendria a donde ir. Una verdadera decepcion con OYO hotel. NO RECOMIENDO un lugar que no respeta las reservaciones ya pagadas.
Stayed 2 nights in Oct 2020