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Hotel Los Cocos Chetumal

3.0 star property
Hotel in Chetumal with 3 outdoor pools and 24-hour front desk

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Luxury Room
Garden
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪6 min walk‬
  • Chetumal Ferry Terminal
    ‪11 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪13 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Cable channels
Iron/ironing board
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Cable channels
Iron/ironing board
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Chetumal

Hotel Los Cocos Chetumal puts you in the heart of Chetumal, steps from Museo de la Ciudad and within a 10-minute stroll of Museum of Maya Culture. Highlights at this hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, tour/ticket assistance and a gift shop. .In proximity to this 3-property class Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Museum of Maya Culture - 6 min walk - 0.6 km
  • Explanada de la Bandera - 10 min walk - 0.9 km
  • Chetumal Ferry Terminal - 11 min walk - 1.0 km
  • Palacio de Gobierno - 11 min walk - 1.0 km
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Las Mismas - ‬4 min walk
  • ‪Los Almendros - ‬5 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬5 min walk
  • ‪Pasion Turca - ‬5 min walk

About this property

Hotel Los Cocos Chetumal

Hotel in Chetumal with 3 outdoor pools and 24-hour front desk
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

  • 80 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Dining venue
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

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  • Free airport shuttle
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,005 reviews
The price is AU$134
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Los Cocos Chetumal?

Hotel Los Cocos Chetumal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Los Cocos Chetumal?

Yep, Hotel Los Cocos Chetumal has a free self car park.

Are there any beaches close to Hotel Los Cocos Chetumal?

The closest beach to Hotel Los Cocos Chetumal is Dos Mulas (2.3 km).

Does Hotel Los Cocos Chetumal have a pool?

Hotel Los Cocos Chetumal has 3 outdoor swimming pools. The pool is open 7:00 AM to 10:00 PM.

Is there a free airport shuttle available at Hotel Los Cocos Chetumal?

No, Hotel Los Cocos Chetumal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Los Cocos Chetumal?

Yep, you can grab a meal at Hotel Los Cocos Chetumal's onsite restaurant.

What time are check-in & check-out at Hotel Los Cocos Chetumal?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Los Cocos Chetumal?

No, pets and service animals are not allowed.

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 139 out of 292 reviews
Rating 8 - Good. 94 out of 292 reviews
Rating 6 - Okay. 36 out of 292 reviews
Rating 4 - Poor. 13 out of 292 reviews
Rating 2 - Terrible. 10 out of 292 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christian

Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms and pool. Amazing breakfast. Looking forward to our next visit
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

4/10 Poor

Lisset

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Shelmadine

Travelled with group
Liked: Amenities
Centrally located
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose A

Stayed 1 night in Feb 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Delsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family has stayed there for years. Glad that their service is still the best.
Stayed 1 night in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous eager to assist reasonable cost for great qualty
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a convenient lication.
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Travelled with partner
Disliked: Amenities, property conditions & facilities
The bathroom is very small for an average person and the internet service was not working properly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Customer service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lluvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

King

Stayed 2 nights in Dec 2024

10/10 Excellent

RAMON, CAYO

Stayed 1 night in Dec 2024

8/10 Good

Natisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

So, so stay

Beds are hard and pillows are small and uncomfortable, small TV and rooms need upgrading.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hans A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been to this hotel 21 years ago. There is still a waiter from this period who I recognizes. In the meantime the hotel has very modern and new rooms, and - to be honest - the old rooms a a very little bit outdated now. But staying honest: What do you expect for a super´price of 45$? The important thing is the cleanliness, friendly people and a very good restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nolan

Stayed 1 night in Dec 2024

6/10 Okay

Delroy

Travelled with group
Liked: Cleanliness, staff & service
Property had a great price and location. The staff were very friendly and accommodating. My sleep wasn't comfortable as they only provide two very small pillows for the beds. The pillows are about half the size of standard bed pillows. The sink also had a slow running drain and there was visible signs of mold on the ceiling above the beds and in the restroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Baeza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room.
Stayed 1 night in Nov 2024