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Hotel Los Cocos Chetumal

3.0 star property
Hotel in Chetumal with 3 outdoor pools and 24-hour front desk

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Garden
Luxury Room
International cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Place, Museum of Maya Culture
    ‪6 min walk‬
  • Place, Explanada de la Bandera
    ‪10 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room

Premier Room

Premier Room

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

About the area

Chetumal

Hotel Los Cocos Chetumal puts you in the heart of Chetumal, steps from Museo de la Ciudad and within a 10-minute stroll of Museum of Maya Culture. Highlights at this hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .The family restaurant, La palma, serves international cuisine. Club social Copra is the hotel's own cocktail bar. Added amenities include free Wi-Fi in public areas and laundry facilities. .In proximity to this 3-property class Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Museo de la Ciudad - 3 min walk - 0.3 km
  • Museum of Maya Culture - 6 min walk - 0.6 km
  • Explanada de la Bandera - 10 min walk - 0.9 km
  • Chetumal Ferry Terminal - 11 min walk - 1.0 km
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " Los Cocos - ‬2 min walk
  • ‪La Peninsula - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬3 min walk
  • ‪Los Cocos - ‬2 min walk
  • ‪Mantura - ‬3 min walk

About this property

Hotel Los Cocos Chetumal

Hotel in Chetumal with 3 outdoor pools and 24-hour front desk
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

  • 80 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Bar or lounge
  • Dining venue
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Club social Copra
  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Los Cocos Chetumal?

Hotel Los Cocos Chetumal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Los Cocos Chetumal?

Yep, Hotel Los Cocos Chetumal has a free self car park.

Are there any beaches close to Hotel Los Cocos Chetumal?

The closest beach to Hotel Los Cocos Chetumal is Dos Mulas (2.3 km).

Does Hotel Los Cocos Chetumal have a pool?

Hotel Los Cocos Chetumal has 3 outdoor swimming pools. The pool is open 7:00 AM to 10:00 PM.

Is there a free airport shuttle available at Hotel Los Cocos Chetumal?

No, Hotel Los Cocos Chetumal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Los Cocos Chetumal?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Los Cocos Chetumal?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Los Cocos Chetumal?

No, pets and service animals are not allowed.

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 360 reviews
Rating 8 - Good. 106 out of 360 reviews
Rating 6 - Okay. 47 out of 360 reviews
Rating 4 - Poor. 18 out of 360 reviews
Rating 2 - Terrible. 14 out of 360 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robyn

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was not friendly and gave poor service
Stayed 1 night in Sep 2025

10/10 Excellent

Marsha, Belize City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and maintained.
Stayed 1 night in Sep 2025

10/10 Excellent

Leina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Service.
Stayed 1 night in Aug 2025

4/10 Poor

Mervyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Talal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Shamra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old favorite

I love the fact that they have a restaurant and offer room service too. I have been coming here for 25 years, and at one time it was the most luxurious hotel in Chetumal Mexico. The staff is always friendly and courteous, and bilingual (Spanish & English) and it's very reasonably priced, especially for families. The center courtyard area has a pool, which has lingers around it, so the kids can play in safety.
Stayed 1 night in Aug 2025

8/10 Good

margarito

Liked: Cleanliness, staff & service, property conditions & facilities
I ask for wake up call Did not get ot
Stayed 2 nights in Aug 2025

8/10 Good

b

Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the fact that they have a nice restaurant on site.
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Stayed 2 nights in Jul 2025

8/10 Good

Iesha

Stayed 2 nights in Jul 2025

10/10 Excellent

Yossy

Stayed 1 night in Jul 2025

10/10 Excellent

Zendara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Los Cocos was perfect. The hotel is clean, safe and quiet. There is parking and a restaurant on site. The hotel has a pool and a hot tub. You can also walk downtown for shopping, banking or dinning. We recommend Hotel Los Cocos and will stay there again when we visit Chetumal.
Stayed 1 night in Jun 2025

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Yakarelis

Stayed 2 nights in May 2025

8/10 Good

Valdivia

Liked: Cleanliness
We liked that it was downtown, yet the rooms were quiet. The hotel is nice overall but the shower stall is small and the internet was not reliable. The pool was clean but had too much chlorine. For the price and location we would return.
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with family
Liked: Staff & service, amenities
Great parking and safe staff was great
Stayed 1 night in Apr 2025

10/10 Excellent

Fidel A

Stayed 2 nights in Apr 2025

10/10 Excellent

Edith

Travelled with family and small children
Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities
The property is nice at a reasonable price. Very nice vourt yard.
Stayed 1 night in Apr 2025

8/10 Good

Pedro, Orange Walk

Business traveller, Travelled with group
Liked: Staff & service
BuenaJente
Stayed 1 night in Apr 2025

6/10 Okay

Brittney, belize

Travelled with partner
Liked: Cleanliness, staff & service
Great stay but the beds could be much better. They were a little too hard probably due to being old. . Staff is awesome.
Stayed 1 night in Apr 2025