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Queens Hotel Cheltenham

4.0 star property
Upscale hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Queens Hotel Cheltenham

Reception
Garden
Exterior
Superior Suite, 1 King Bed, Ensuite
Lunch and dinner served
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
The Promenade, Cheltenham, England, GL50 1NN
  • Popular LocationCheltenham Town Hall4 min walk
  • Popular LocationThe Promenade6 min walk
  • Popular LocationCheltenham Racecourse5 min drive
  • AirportBirmingham (BHX)70 min drive

Room options

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Superior Room, 1 Queen Bed, Ensuite, City View

Superior Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Malmaison Cheltenham
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (754)
The price is AU$178
for 1 night
includes taxes & fees
26 May - 27 May
Malmaison Cheltenham

About the area

Cheltenham

Queens Hotel Cheltenham places you in the center of Cheltenham, steps from Imperial Gardens and within a short 5-minute stroll of Statue of Edward Wilson. Highlights at this eco-certified hotel include a restaurant and in-room free WiFi. .The restaurant, Victoria's, is open for lunch and dinner. The Gold Cup Bar is the hotel's own bar, serving drinks along with lunch and dinner. 1292 square feet (120 square meters) of event facilities include a meeting room and conference space. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Cooked-to-order breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-star Cheltenham hotel, attractions include Cheltenham Racecourse and Gloucester Quays.

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Everyman Theatre - 7 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 19 min walk

Restaurants

  • Imperial Gardens - 3 min walk
  • Côte Cheltenham - 4 min walk
  • No. 131 - 2 min walk
  • Rotunda Tavern - 3 min walk
  • The Tavern - 5 min walk

About this property

Queens Hotel Cheltenham

Upscale hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A library, a terrace, and barbecue grills are also featured at the eco-certified Queens Hotel Cheltenham. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4-star Cheltenham hotel is smoke free.

  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Queens Hotel Cheltenham offers 84 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Czech, English, French, German, Hungarian, Italian, Lithuanian, Polish, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 17.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Gold Cup Bar
  • Victoria's

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability
Express check-in available

Check-out

Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 17.50 per person
  • Self parking fee: GBP 20 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

What is the cancellation policy at Queens Hotel Cheltenham?

Queens Hotel Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Queens Hotel Cheltenham?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on 23 May 2024 start from AU$243.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Queens Hotel Cheltenham a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Queens Hotel Cheltenham.

Does Queens Hotel Cheltenham serve breakfast?

Yep, guests give a thumbs up to the cooked-to-order brekkie here! Available daily, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Queens Hotel Cheltenham?

No, Queens Hotel Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Queens Hotel Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

Are pets allowed at Queens Hotel Cheltenham?

Dogs are welcome at Queens Hotel Cheltenham, with food and water bowls on offer.

Queens Hotel Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 925 reviews" "
Rating 8 - Good. 280 out of 925 reviews" "
Rating 6 - Okay. 97 out of 925 reviews" "
Rating 4 - Poor. 28 out of 925 reviews" "
Rating 2 - Terrible. 20 out of 925 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glynnis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb stay. Delightful and friendly staff, beautiful design building and interior decor, lovely rooms in every way. Excellent restaurant with superb breakfast. Could not fault the place. Central location. Was totally luxurious stay thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Valerie

Stayed 2 nights in Feb 2024

10/10 Excellent

christian

Stayed 1 night in Feb 2024

10/10 Excellent

Suzy

Stayed 1 night in Feb 2024

8/10 Good

Steve

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were very friendly, helpful and efficient. Hotel was beautiful
Stayed 1 night in Dec 2023

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Suze

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
Staff were amazing. Room was lovely & furnishings stylish. One downside was a constant humming sound with did initially hinder my sleep. I recall a lady saying the same when she checked out.
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really easy to shops and restaurants and carpark on site
Stayed 1 night in Feb 2024

4/10 Poor

Nicky

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Great hotel on the outside, inside is mediocre. Beautiful for the history, but reality is it’s an old hotel. Creaky and the air con is patchy. Breakfast is shockingly bad. Expected more.
Stayed 1 night in Feb 2024