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Cheltenham Chase Hotel & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of University of Gloucestershire

Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast (GBP 17.00 per person)
Gym
Couples treatment room(s), hot tub, body treatments, aromatherapy
Indoor pool, outdoor pool
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$135
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Prinknash Abbey
    ‪4 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room

Classic King Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room

Classic Accessible Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room

Classic Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Sofa bed
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

About the area

Cheltenham

At Cheltenham Chase Hotel & Spa, you'll be 6.7 km (4.1 mi) from University of Gloucestershire and 7.7 km (4.8 mi) from Cheltenham General Hospital. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and facials along with access to the hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym and Hot tub as well as access to aerobics classes. 3272 square feet (304 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Cheltenham hotel include Kingsholm Stadium and Gloucester Cathedral.

What's nearby

  • Crickley Hill Country Park - 3 min drive - 4.1 km
  • Prinknash Abbey - 4 min drive - 4.3 km
  • Barnwood Arboretum & Park - 5 min drive - 6.1 km
  • Gloucester Ski and Snowboard Centre - 6 min drive - 9.0 km
  • University of Gloucestershire - 8 min drive - 7.6 km

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Ruby's Birdlip - ‬6 min drive
  • ‪Phoenix Café - ‬8 min drive
  • ‪The Ridge & Furrow - ‬8 min drive

About this property

Cheltenham Chase Hotel & Spa

Hotel with a full-service spa, in the vicinity of University of Gloucestershire
Cheltenham Chase Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference space. A hot tub, a fitness centre, and spa services are also featured at the business-friendly Cheltenham Chase Hotel & Spa. Self parking is free.

This Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and a hairdryer. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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The price is AU$149
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

What is the cancellation policy at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on 1 Mar 2026 start from AU$135.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cheltenham Chase Hotel & Spa?

Yep, Cheltenham Chase Hotel & Spa has a free self car park.

Is there a spa on site at Cheltenham Chase Hotel & Spa?

Yep, there is an onsite spa at Cheltenham Chase Hotel & Spa. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Cheltenham Chase Hotel & Spa have a pool?

Cheltenham Chase Hotel & Spa has an outdoor pool and an indoor pool.

What luxury perks are available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa features a full-service spa, an outdoor pool and an indoor pool.

Does Cheltenham Chase Hotel & Spa serve breakfast?

Yeah, travelers love the buffet breakfast here! Served weekdays from 7 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cheltenham Chase Hotel & Spa?

No, Cheltenham Chase Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cheltenham Chase Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cheltenham Chase Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 452 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities
Staff were fualtless every single one
Stayed 2 nights in Oct 2025

8/10 Good

Mitzi

Comfortable clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Titilola

Stayed 1 night in Oct 2025

8/10 Good

Ricki

Liked: Cleanliness, staff & service, amenities
Nice clean room, slightly small considering it was supposed to be a Superior room.
Stayed 2 nights in Oct 2025

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was nice and clean. The pool was good for a swim.
Stayed 2 nights in Oct 2025

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent location and very pleasant - facilities including the pool & spa were brilliant
Stayed 1 night in Oct 2025

8/10 Good

Anwen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice break
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and spacious
Stayed 1 night in Oct 2025

6/10 Okay

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size but sadly only one side of the bed had a plug socket and usb, the other side didn't have anything which I found odd. Proves difficult when there are two of you sharing and you want to charge your phone etc. The heating in the room did not work so it was quite chilly although the towel heater in the bathroom was hot which kept that room warm. The pillows were feather so very very soft, even with two and the duvet was also feather which isn't great when you want to snuggle down and you get We had an evening meal which was perfect, the staff very friendly and attentive, very relaxed atmosphere and the food was delicious. Breakfast was good, although would vmhave been nice to have had a variety of egg, such as scrambled in offer. Very basic breakfast options, sausages, eggs, mushrooms, beans, bacon, roasted tomato, hash brown and fried bread. Continental options were good with a selection of pastries cereal and juices. Overall this was our second stay so we knew what to expect, but perhaps a little more English breakfast options would have been nice. Parking was OK but with only 6 disabled spaces, we had to park further away which was difficult for my husband. Perhaps more accessible parking. Overall another nice stay.
Stayed 1 night in Oct 2025

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was only one negative to the hotel and that is the pool area. Smallest of small steam room/sauna & hot tub. Towels given for the pool area had holes in/ mens toilet out of order/smallest of showers in the changing room. The hotel itself you cant fault and is really decent but when you book a hotel spa and the spa pool area is really poor it effects the over experience. Bar staff really friendly and helpful with local knowledge. 10/10 for them.
Stayed 1 night in Oct 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good amount of parking, excellent breakfast
Stayed 1 night in Oct 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast good parking was good break
Stayed 2 nights in Oct 2025

6/10 Okay

Lucy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I’m surprised this hotel is called a spa hotel, it’s more of a hotel with overpriced treatments, a tiny pool and hot tub. There was only beds too and with a hotel as large as that 2 is crazy.
Stayed 1 night in Oct 2025

8/10 Good

Claudine

Stayed 2 nights in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking easy and secure. Room very clean. Did not use spa
Stayed 2 nights in Oct 2025

6/10 Okay

Mr J

Travelled with family
Liked: Room comfort
We arrived late on Thursday evening. We stood at the reception having to press the bell twice before any came to check us in. Stood for 5-6 minutes. When we arrived to our room, the kids sofa bed had not been made and we had no sheets, pillows etc for them. Booking a suite with four persons I would have expected the bed to be made up. The breakfast was really nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . Very comfortable bed . The room was excellent . Breakfast in the morning was also very good, with lots of options . The gym which is available 24 hrs a day was very well equipped and so handy being open all day and night . The swimming pool was also very clean and an ideal start to the day. Excellent hotel and highly recommended!
Stayed 2 nights in Oct 2025

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was very clean and comfortable. Facilities were good. However the service for a Marriott hotel were very poor. Ordered eggs for breakfast that never arrived, coffee machine broken, poor welcome. Spa was good, over crowded, and staff didn’t explain anything. Great hotel but very poor staff.
Stayed 1 night in Oct 2025

10/10 Excellent

SUSAN

Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Excellent value and Jack at breakfast needs a pay rise! Fabulous young man
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2025