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Cheltenham Chase Hotel & Spa

Property class: 4

Photo gallery for Cheltenham Chase Hotel & Spa

Breakfast buffet
A large, red-brick building with multiple wings, surrounded by lush greenery and fields.
A large indoor swimming pool with a tiled wall, a bench, and a small jacuzzi area.
A bar area with a variety of liquor bottles, a cash register, and bar stools.
A large indoor swimming pool with clear blue water, surrounded by walls with a mix of stone and tile textures. There are lounge chairs and a small seating area with tables.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is AU$170
includes taxes & fees
6 Nov - 7 Nov

Explore the area

View map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪5 min drive‬
  • Place, University of Gloucestershire, Oxstalls Campus
    ‪10 min drive‬
  • Place, University of Gloucestershire
    ‪13 min drive‬

Room options

View all photos for Classic King Room

A hotel room with a large bed, a wooden dresser, a desk, and a chair.

Classic King Room

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Room

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Accessible King Room

A hotel room with a large bed, a desk with a chair, a TV, and a small table.

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

A hotel room with two beds, a desk, a chair, a dresser, and a television.

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

A hotel room with a large bed, a wooden dresser, a desk, and a chair.

Superior King Room

7.6 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Room

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

About the area

Cheltenham

At Cheltenham Chase Hotel & Spa, you'll be 6.7 km (4.1 mi) from University of Gloucestershire and 7.7 km (4.8 mi) from Cheltenham General Hospital. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and facials along with access to the hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub as well as access to aerobics classes and yoga classes. 3272 square feet (304 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Cheltenham hotel include Kingsholm Stadium and Gloucester Cathedral.

What's nearby

  • Crickley Hill Country Park - 5 min drive - 3.7 km
  • Prinknash Abbey - 9 min drive - 5.4 km
  • University of Gloucestershire, Oxstalls Campus - 10 min drive - 8.4 km
  • Kingsholm Stadium - 12 min drive - 10.1 km
  • University of Gloucestershire - 13 min drive - 7.6 km

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Toby Carvery - ‬3 min walk
  • ‪The Cheese Rollers - ‬3 min drive
  • ‪The Ridge & Furrow - ‬8 min drive

About this property

Cheltenham Chase Hotel & Spa

Cheltenham Chase Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Cheltenham Chase Hotel & Spa. Self parking is free.

This 4-star Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and a hairdryer. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

What is the cancellation policy at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on 6 Nov 2026 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cheltenham Chase Hotel & Spa?

Yep, Cheltenham Chase Hotel & Spa has a free self car park.

Is there a spa on site at Cheltenham Chase Hotel & Spa?

Yep, there is an onsite spa at Cheltenham Chase Hotel & Spa. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does Cheltenham Chase Hotel & Spa have a pool?

Cheltenham Chase Hotel & Spa has an indoor pool.

Does Cheltenham Chase Hotel & Spa serve breakfast?

Yeah, travelers love the buffet breakfast here! Served weekdays from 7 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cheltenham Chase Hotel & Spa?

No, Cheltenham Chase Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cheltenham Chase Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cheltenham Chase Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1007 reviews
Rating 8 - Good. 294 out of 1007 reviews
Rating 6 - Okay. 142 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 49 out of 1007 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel would say again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay, great staff, service and facilities, breakfast was great , a really nice place to stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with a couple of nearby restaurants and pubs
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size and clean room, breakfast excellent, parking plentiful and convenient, staff friendly and efficient. Excellent meal in the restaurant with friends and good value. An excellent two night stay 👍
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean and well located.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very spacious rooms, great Spa.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to The Chase hotel, very pleased with everything. Nice rooms, comfy bed. Haven’t tried breakfast but ate from the lounge menu in the evening which was very good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay all perfect!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was lovely and comfortable as were the pillows,breakfast was delicious, staff were very friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gym and Spa facilities were good. Room very nice - spacious and bed was comfy. Breakfast good but can get a little crammed during the busy periods. Overall great hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice and clean friendly staff and good buffet breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue and excellent value for money.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well finished rooms
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry impressed. Rooms are spotless and to a very high standard and spacious. Staff are very attentive with great facilities on site
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great. pool was great and so was the gym nice setting, and the car park was very safe, secure and free!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very helpful and accommodating
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful, room good quality. Food good. But going through refurbishment and it might have been better if that had been disclosed upfront as it meant gym not fully functional and restaurant at dinner cramped so did not eat there. Better at breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, all staff very polite
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are lovely and the pool is great. The room was big and very clean, but the mattress was one of the most uncomfortable I’ve slept on and the room lacked basic things you’d expect from this star rated hotel - like conditioner and pens.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed many times this time stayed in room 209 and was noisy with air con on roof outside room
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom.was really spacious, beautiful high quality pillows and bedding. We've innthe restaurant and they were having building work done ar the time, there was dust over menus etc. Food was ok, staff had very limited knowledge of the wines available. Would overall recommend as its a convenient place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with nice spa facilities. Bedroom super comfy, clean bathroom with shower over bath. Breakfast was excellent. All staff were very welcoming.
Stayed 1 night in May 2026