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Malmaison Cheltenham

4.0 star property

Photo gallery for Malmaison Cheltenham

Breakfast, lunch and dinner served
An outdoor patio area with seating arrangements, tables, and hanging planters.
Front of property
Bar (on property)
A modern bedroom with a large bed, a built-in bench, a shower, and a separate bathroom.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is AU$132
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Place, The Promenade
    ‪6 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, University of Gloucestershire
    ‪13 min walk‬

Room options

View all photos for Cosy Double

A neatly made bed with a black throw, a wooden nightstand, and a wall with a patterned wallpaper.

Cosy Double

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, and a large window with curtains.

Standard Double Room

8.4 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room

A neatly made bed with patterned pillows, a wooden headboard, and a wall with decorative wallpaper.

Club Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Deluxe Twin

A hotel room with a large bed, two pillows, a door, a framed picture, and a colorful abstract painting on the wall.

Club Deluxe Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Deluxe Room

A modern hotel room with a large bed, a seating area with a chair, and a view through a large window.

Club Deluxe Room

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large bed, a sofa, a bathtub, and a patterned wall.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite

A modern hotel room with a bed, a sofa, a dining table, and chairs.

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room

A neatly made bed with patterned pillows, a wooden headboard, and a wall with decorative wallpaper.

Club Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Room

A modern hotel room with a large bed, a seating area with a chair, and a view through a large window.

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, desk, chair, and a large window with curtains.

Standard Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Cheltenham

At Malmaison Cheltenham you'll be within a short 5-minute stroll of Parabola Arts Centre and Imperial Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, Chez Mal Brasserie, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Cheltenham hotel, attractions include Cheltenham Racecourse and Gloucester Docks.

What's nearby

  • The Promenade - 6 min walk - 0.5 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Everyman Theatre - 12 min walk - 1.0 km
  • University of Gloucestershire - 13 min walk - 1.2 km
  • Pittville Park - 18 min walk - 1.5 km

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪Sef Steakhouse - ‬6 min walk
  • ‪Montpellier Wine Bar - ‬2 min walk

About this property

Malmaison Cheltenham

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the business-friendly Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Reception
The George
Cheltenham
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 731 reviews
The price is AU$179
includes taxes & fees
9 Aug - 10 Aug
The George

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Malmaison Cheltenham?

Malmaison Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Cheltenham?

As of 29 July 2026, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on 16 Aug 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison Cheltenham?

Yep, Malmaison Cheltenham has a self car park for GBP 10.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Malmaison Cheltenham serve breakfast?

You bet, full brekkie is available weekdays between 7 AM and 10 AM and weekends between 8 AM and 11:00 AM.

Is there a free airport shuttle available at Malmaison Cheltenham?

No, Malmaison Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Cheltenham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Cheltenham?

Dogs are welcome at Malmaison Cheltenham, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, second time and would recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Great room, location and food.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great place and location for a Xmas stop over.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Overall very pleasant stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, amenities, property conditions & facilities
Love the vibe at the Mal in Cheltenham. Rooms great, and staff are excellent!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay here.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Lovely hotel and staff. Would stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our springer spaniel very welcome!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless all the staff were great really enjoyed our 2nights there
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely check-in staff and onsite parking. Close to everything
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hedwige

Amazing propert
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a great selection of food available at breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well presented.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Temidayo

Liked: Cleanliness, staff & service
Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, great location, superb hotel!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chris

Liked: Amenities, property conditions & facilities
Lovely reception staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were very clean, as was the hotel in general. Our only disappointment was the standard of service at breakfast; whilst the food was excellent the service left a bit to be desired and the waitress was thoroughly miserable. She appeared to focus on table cleaning around us rather than being attentive to guests’ needs. Thankfully our breakfast was not contaminated by the cleaning fluid that she was using at an adjacent table.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Incredible room (delu, lovely staff, great room service and the best cocktail menu!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Leyton

Liked: Cleanliness, staff & service
The hotel was lovely and well kept and the staff were very polite. However the 'cosy room' I booked was FAR FAR too small for the £143 I paid, it was at times just too small for two adults with bags to move around in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MIKE

Liked: Cleanliness, amenities, property conditions & facilities
All was perfectly lovely
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Upgraded room very nice. A little smelly but lovely size
Stayed 2 nights in Jan 2026