Doubletree by Hilton Cheltenham

4.0 star property
Upscale hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Doubletree by Hilton Cheltenham

Indoor pool
Front of property
Deluxe Room, 1 Queen Bed, Non Smoking
Serves breakfast, lunch and dinner
Reception
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry

Explore the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Popular LocationCheltenham Town Hall5 min drive
  • Popular LocationThe Promenade5 min drive
  • Popular LocationCheltenham Racecourse8 min drive
  • AirportBristol (BRS-Bristol Intl.)78 min drive

Room options

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking (Cosy)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cheltenham

At Doubletree by Hilton Cheltenham you'll be 2.6 km (1.6 mi) from Walks With Hawks and 3 km (1.9 mi) from Cheltenham General Hospital. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at BEAUTY AT CHELTENHAM can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Lake 52, serves international cuisine and is open for dinner. Lilleybrook Bar is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the gym, Hot tub and sauna as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. On weekday mornings full breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Within a 20-minute drive of this 4-property class Cheltenham hotel, attractions include Cheltenham Racecourse and Gloucester Quays.

What's nearby

  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • Everyman Theatre - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • Somerset Arms - 5 min drive
  • Burger Star - 5 min drive
  • Blue Spa Cafe - 4 min drive
  • Five All's - 5 min drive
  • Norwood Arms - 5 min drive

About this property

Doubletree by Hilton Cheltenham

Upscale hotel with full-service spa and fitness centre
Doubletree by Hilton Cheltenham offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2874 square feet (267 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at Doubletree by Hilton Cheltenham. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cheltenham hotel.

  • 148 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2874 sq ft of conference space
  • 267 sq. m of conference space
  • Built in 1848
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Doubletree by Hilton Cheltenham offers 148 accommodations with laptop-compatible safes and a safe. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available.
BEAUTY AT CHELTENHAM has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 11 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham Hotel
Doubletree by Hilton Cheltenham Cheltenham
Doubletree by Hilton Cheltenham Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Doubletree by Hilton Cheltenham?

Doubletree by Hilton Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree by Hilton Cheltenham?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Cheltenham on 19 May 2024 start from AU$111.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree by Hilton Cheltenham?

Yep, Doubletree by Hilton Cheltenham has a free self car park.

Is there a spa on site at Doubletree by Hilton Cheltenham?

Yep, BEAUTY AT CHELTENHAM is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Doubletree by Hilton Cheltenham have a pool?

Doubletree by Hilton Cheltenham has an indoor pool.

Is Doubletree by Hilton Cheltenham family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Doubletree by Hilton Cheltenham is a hit with families.

Does Doubletree by Hilton Cheltenham serve breakfast?

You bet, our visitors speak well of the full brekkie here! Offered on weekdays between 6:30 AM and 11 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Doubletree by Hilton Cheltenham?

No, Doubletree by Hilton Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Doubletree by Hilton Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Doubletree by Hilton Cheltenham?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Doubletree by Hilton Cheltenham?

Dogs are welcome at Doubletree by Hilton Cheltenham, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Is there a golf course on site at Doubletree by Hilton Cheltenham?

There is a golf course next to Doubletree by Hilton Cheltenham.

Doubletree by Hilton Cheltenham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 343 out of 1004 reviews" "
Rating 8 - Good. 377 out of 1004 reviews" "
Rating 6 - Okay. 163 out of 1004 reviews" "
Rating 4 - Poor. 83 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Big hotel, scores less than 8 on hotels.com which made me nervous, but I was pleasantly surprised…Minor issues with the coffee machine at breakfast and big queues at reception, but otherwise very enjoyable
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that I was unable to eat in the restaurant on the night of my stay as it had been entirely booked out to a convention of visiting trainee clergy. I was given no warning that the restaurant would be closed to me either at the time of booking nor at any time prior to my arrival. At 2 minutes past 6 (I.E. immediately after the restaurant's advertised opening time) I arrived in the restaurant, keenly looking forward to enjoying a 'Wild Mushroom and Truffle Risotto' only to be told that it was closed to me as it had been booked from 6:15 until 9:00pm and that I could neither eat before, nor after the block booking. This is unsatisfactory as, had I known beforehand, I would have made alternative plans. A pizza in the bar, although decent enough, was scant substitute for my eagerly anticipated, and doubtless delicious, risotto. Finally, there were no signs posted anywhere within the hotel warning of the restaurant's closure/unavailability.
Stayed 1 night in Feb 2024

4/10 Poor

Jed

Stayed 1 night in Feb 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

James

Business traveller
Disliked: Property conditions & facilities
Some of the staff were nice. But my room which was a very long walk from reception never opened resulting in a return journey at least once a day to get my card reset. There was no wifi in the room and the damp was bad in the bathroom. Eventually I changed rooms as there was a loud vibrating noise coming through the wall and the second room was better albeit the keycard still never worked. I also had fuel stolen from my car during the first night. Clearly this isn't the hotels fault but after raising it with them I never heard anything back

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Characterfull but fix HVAC please!
Characterfull hotel, however decor is a little tired. Boiler was broken. Luke warm shower. Room was nice size but bed was well used Gym is a good size and well specified however the area suffers from high condensation air conditioning is non existent! Breakfast area was nice but not great selection Really need to revamp the heating and air con. I stay regularly and there is often some kind of problem with it
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business trip, arrived late but left late too. Able to enjoy the pool and sauna, good breakfast afterwards (which isn't always the case)
Stayed 1 night in Jan 2024

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024