See all properties
Save

Holiday Inn Express Cheltenham by IHG

3.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Photo gallery for Holiday Inn Express Cheltenham by IHG

Bar (on property)
In-room safe, desk, blackout curtains, soundproofing
Lobby lounge
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
The current price is AU$166
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Cheltenham Town Hall
    ‪12 min walk‬
  • Cheltenham Racecourse
    ‪3 min drive‬
  • University of Gloucestershire
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.8 out of 10
Good
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Sofa bed - double
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Sofa bed - double
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Sofa bed - double
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, soundproofing

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Sofa bed - double
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Sofa bed - king
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cheltenham

Holiday Inn Express Cheltenham by IHG places you in the centre of Cheltenham, within a 30-minute stroll of Cheltenham Town Hall and Cheltenham Racecourse. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The café, Great Room, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Cheltenham hotel include Cheltenham General Hospital and University of Gloucestershire.

What's nearby

  • The Promenade - 9 min walk - 0.8 km
  • Cheltenham Town Hall - 12 min walk - 1.1 km
  • Cheltenham General Hospital - 3 min drive - 2.1 km
  • Cheltenham Racecourse - 3 min drive - 1.7 km
  • University of Gloucestershire - 3 min drive - 2.0 km

Getting around

  • Cheltenham Spa Station - 10 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • ‪Cosy Club - ‬5 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Five Guys Cheltenham - ‬4 min walk
  • ‪The Frog & Fiddle - ‬6 min walk
  • ‪288 Bar & Wok - ‬4 min walk

About this property

Holiday Inn Express Cheltenham by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Express Cheltenham by IHG. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

International cuisine

Holiday Inn Gloucester-Cheltenham by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 515 reviews
The price is AU$152
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Gloucester-Cheltenham by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
Holiday Inn Express Hotel Cheltenham
Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham By Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham by IHG Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Cheltenham by IHG?

Holiday Inn Express Cheltenham by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Cheltenham by IHG?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cheltenham by IHG on 28 Sept 2025 start from AU$165.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Cheltenham by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Cheltenham by IHG is a hit with families.

Does Holiday Inn Express Cheltenham by IHG serve breakfast?

Yeah, buffet brekkie is on offer on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Cheltenham by IHG?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Holiday Inn Express Cheltenham by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Cheltenham by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn Express Cheltenham by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Georgina

Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melita

Liked: Cleanliness, property conditions & facilities
Good location and nice room and breakfast
Stayed 1 night in May 2025

4/10 Poor

Mike

Liked: Cleanliness, staff & service
Arrived for a two night stay at this central hotel in Cheltenham, location perfect. Pleasant staff at check-in, things then started to go wrong when we were given keys to room 1, same floor as reception and otherside of the entrance . We had an inside door next to the room, and basically a taxi waiting & smoking area outside our window . The first night we came back approx 12pm and there were people sat on our wimdow ledge chatting into the early hours . We advised the hotel after the first night but as they were full could not move us. On checking out we asked for a refund and after paying £280 for 2 nights we are receiving 1/4 back . My advice is turn down any rooms located 1-6 unless you are disabled and deaf ….
Front of the hotel with lady stood outside our room
Side view of entrance
View from inside
Stayed 2 nights in May 2025

8/10 Good

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a very good location, right by the shops, parks and other interests in Cheltenham town centre. Can’t fault the easy location. The hotel is good, staff were excellent and very helpful - they went above and beyond. The only thing to be completely transparent about is the hotel is on a main road and is going to be noisy - NOT THE HOTEL’S FAULT! Nothing can be done about this so if you’ve never been to this hotel before please be ready to get woken by sirens from emergency service vehicles at 2am, and shouting etc from people walking back from the pub/club through the night. It is a town centre and always busy so bring ear plugs or keep the tv on (I did) and you’ll sleep fine. The breakfast was a real winner too and makes up for the tiredness!!
Stayed 2 nights in May 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shame about no parking! Lovely breakfast and very relaxed and clean hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt the bed was slightly to small .And no hot chocolate
Stayed 1 night in May 2025

10/10 Excellent

miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff .good breakfast
Stayed 3 nights in May 2025

6/10 Okay

Stephannie

Travelled with family
Disliked: Room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mandy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ground floor room next to smoking area - very noisy. Air conditioning in room didn’t seem to work. Water pressure in shower was awful - barely a trickle!
Stayed 1 night in May 2025

8/10 Good

Becky

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday night stopover

Breakfast was very limited. The hotel was extremely busy on a Saturday morning and most of the hot items had ran out. Parking in the nearby NCP is very expensive. Otherwise, I was very happy with the stay from check-in to checkout.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for town centre, great breakfast included and very reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bars restaurants and high street
Stayed 3 nights in May 2025

10/10 Excellent

Felipe Rafael

Stayed 2 nights in May 2025

10/10 Excellent

Helen

Stayed 1 night in Apr 2025

10/10 Excellent

Rittu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful. Complimentary birthday drink, which was very kind. Hot and continental breakfast. Excellent location, opposite restaurants, bars and cinema.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Perfect location and clean hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Duarte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with the quality of this hotel. The staff are friendly and the breakfast is good, but that’s about all I can praise. Everything else is unacceptable. My only advice is run if you have an alternative to this! All room doors slam shut with ridiculous force, enough to wake up the whole floor. The rooms have no soundproofing at all: you can hear absolutely everything from the corridor, and the windows aren’t soundproof either, so getting any rest with street noise is nearly impossible. The bathroom is poorly designed and not functional. It lacks proper ventilation. Steam builds up completely after a shower, and using the toilet without a decent extractor fan makes the experience even worse... But the worst part: the sofa bed didn’t have any kind of mattress protector or cover. Absolutely disgusting, not fit to sleep on. I’m giving one star only because of the staff and the decent breakfast. Other than that, it really falls short.
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Stayed 2 nights in Apr 2025

10/10 Excellent

Andzelika

Stayed 1 night in Apr 2025

8/10 Good

Rostislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025