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Ellenborough Park

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Ellenborough Park

Front of property
Bar (on property)
Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room
2 restaurants, breakfast, lunch, dinner served; British cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$545
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Southam Road, Cheltenham, England, GL52 3NJ
  • Place, Cutbridge Meadow
    ‪2 min drive‬
  • Place, Cheltenham Racecourse
    ‪3 min drive‬
  • Place, Cleeve Hill Golf Club
    ‪4 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Patio (Pool)

Deluxe Room, Patio (Pool)

Deluxe Room, Patio (Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Private Garden)

Classic Room (Private Garden)

Classic Room (Private Garden)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Private Garden)

Luxury Room (Private Garden)

Luxury Room (Private Garden)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, Accessible

Traditional Room, Accessible

Traditional Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Lodge)

Room (The Lodge)

Room (The Lodge)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Manor)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite (Manor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 2
  • 1 King Bed

About the area

Cheltenham

A luxury stay in Cheltenham awaits you at Ellenborough Park. You'll be 1.8 km (1.1 mi) from Cutbridge Meadow and 2.4 km (1.5 mi) from Cheltenham Racecourse. Highlights at this boutique hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The brasserie, The Horse Box, serves British cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, steam room and pool loungers. 1238 square feet (115 square metres) of event facilities include 5 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 5-property class Cheltenham hotel, you'll be 2.4 km (1.5 mi) from Cleeve Hill Golf Club and 3.3 km (2.1 mi) from Pittville Park.

What's nearby

  • Cutbridge Meadow - 2 min drive - 2.0 km
  • Cheltenham Racecourse - 3 min drive - 3.0 km
  • Cleeve Hill Golf Club - 4 min drive - 2.7 km
  • Cheltenham Town Hall - 8 min drive - 6.0 km
  • Sudeley Castle - 9 min drive - 8.9 km

Getting around

  • Cheltenham Spa Station - 14 min drive

Restaurants

  • ‪The Royal Oak - ‬4 min drive
  • ‪Black Gold - ‬5 min drive
  • ‪The King's Head - ‬4 min drive
  • ‪Kings Arms Prestbury - ‬3 min drive
  • ‪The Apple Tree - ‬4 min drive

About this property

Ellenborough Park

Luxury hotel with 2 restaurants and full-service spa
Ellenborough Park offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1238 square feet (115 square metres) and includes conference space. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Ellenborough Park. Free self parking and valet parking are available.

This 5-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • 4 buildings
  • 2 dining venues
  • 1238 sq ft of conference space
  • 115 sq. m of conference space
  • Built in 1485
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Ellenborough Park offers 61 accommodations with iPod docking stations and minibars. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Front of property
Cowley Manor Experimental
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 244 reviews
The price is AU$694
includes taxes & fees
5 Jan - 6 Jan 2026
Cowley Manor Experimental

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Horse Box

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,238 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1485
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ellenborough
Ellenborough Park
Ellenborough Park Cheltenham
Ellenborough Park Hotel
Ellenborough Park Hotel Cheltenham
Ellenborough Park Hotel
Ellenborough Park Cheltenham
Ellenborough Park Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Ellenborough Park?

Ellenborough Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ellenborough Park?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Ellenborough Park on 4 Jan 2026 start from AU$544.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ellenborough Park?

Yep, Ellenborough Park has a free self car park and free valet parking.

Is there a spa on site at Ellenborough Park?

Yep, there is an onsite spa at Ellenborough Park. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Ellenborough Park have a pool?

Ellenborough Park has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Ellenborough Park?

Ellenborough Park features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes Ellenborough Park a romantic place to stay?

A hot tub and couples spa treatments, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Ellenborough Park.

Is Ellenborough Park family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as highchairs in the guestrooms, it's no surprise that Ellenborough Park is a hit with families.

Is there a free airport shuttle available at Ellenborough Park?

No, Ellenborough Park does not offer an airport shuttle service.

Is there a bar or restaurant at Ellenborough Park?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ellenborough Park?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Ellenborough Park?

Dogs are welcome at Ellenborough Park, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Ellenborough Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 375 out of 552 reviews
Rating 8 - Good. 102 out of 552 reviews
Rating 6 - Okay. 46 out of 552 reviews
Rating 4 - Poor. 17 out of 552 reviews
Rating 2 - Terrible. 12 out of 552 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we had had more time to enjoy the property amenities, but the room was clean, spacious and had everything we needed. Really a luxury experience after a long day hiking the Cotswold Way. We also highly recommend the restaurant, where we had a delicious dinner and a really lovely breakfast before leaving the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Colin, Guilford

Liked: Staff & service
Disliked: Cleanliness
Our room was "musty dinginess" being sold as "old world charm" (we even had cobwebs for that extra dose of authenticity). Property overall was fine, albeit a little underinvested perhaps, and the people were generally very nice, but overall the hotel was not remotely worth the money they are charging.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family

3 Star property.

3 star property at best, The grounds are in okay condition. It feels very historic, but not very well maintained, with dust and cobwebs in many spots. Service is quite inconsistent - some people were very friendly, while others seemed as if they were still in training. Beds were poorly made and there was a tear in the skirt, which is not normal for a 5 star hotel. I would definitely NOT call this a spa hotel - the spa service was absolutely lacking, the “retreat” was disappointing (and cost extra!) and the pool chairs are cheap and uncomfortable with cushions that make you slide right off - very strange place for a hotel to go skimp, especially when the pool is so heavily featured in all marketing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with beautiful rooms and accommodations. The room and bathroom were extremely large and beautifully appointed. We ate at the restaurant one evening and the food and ambiance was great. We will definitely stay here again when we return!
Stayed 2 nights in Aug 2025

10/10 Excellent

Wai pi

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel grounds with good and relaxing vibes! The swing at the garden is a place you shouldn’t miss, the view is gorgeous indeed! I’m staying with kids and surprisingly they enjoyed the stay a lot! Staff are wonderful, polite and helpful, thank you Grace and John at the reception who made our stay even more memorable! Will definitely recommend this place and I hope I’d be back again one day!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely outside pool very warm kept at 27 ,a lovely quiet place to relax and walk very nice staff.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and pool were highlights. The food was good but a little below what we have had at other 5* hotels. Puddings were superb though. The service from staff was generally pretty good and all together an enjoyable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Mr and Mrs Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Could not operate the television. Far to complicated
Stayed 1 night in Jul 2025

10/10 Excellent

song

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and good
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful estate, nice room staff. Excellent young man on check in. A little isolated, no shuttle to town centre available
Stayed 1 night in Jul 2025

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning
Stayed 1 night in Jun 2025

10/10 Excellent

Naser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in the cotswold

Beautiful surrounding, waking trails around the hotel, breakfast can improve with more choices e.g no cheeses in the buffet . You need a car for this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Devesh

Liked: Staff & service, property conditions & facilities, room comfort
Ellenborough park is a beautiful property and we were upgraded to a beautiful 15 th century suite. The room was very large and comfortable
Stayed 3 nights in Jun 2025

4/10 Poor

Catriona

Travelled with partner
Disliked: Amenities
The 'Spa' was fairly limited with just a hot tub, sauna, steam room and 6 beds. Based on this, i wouldn't say it's a spa hotel, just a hotel with a small spa add-on. Its was great weather which meant there weren't enough beds by the outdoor heated pool so there wasnt really anywhere for us to go. The treatments were good, but I think overpriced. The restaurant was not good at catering to my food intollerances, even serving me food which contained my intollerances by mistake. They didn't have much they could adapt on the menu which was disappointing. I think the staff could have been more attentive, and they didn't seem that knowledgable about what was available (except the spa staff who were great).
Stayed 2 nights in Jun 2025

8/10 Good

D

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Stayed 1 night in Jul 2025

8/10 Good

Simon, Altrincham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is attractive and well positioned.
Stayed 1 night in Jun 2025

8/10 Good

Rahul

Liked: Amenities, property conditions & facilities
The location is beautiful and so is the hotel. The only thing that let it down was a bit of clumsyness: Cleaning of the room, dirty plates left in the room, no new toilet roll added, the room was 1st floor with stairs, we travelled with a young child and were unaware there was no lift before arrival. I would just expect better from a 5*
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Stayed 1 night in May 2025