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Best Western Plus Lower South End

2.5 star property
Hotel in Charlotte with free breakfast and fitness centre

Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Free daily continental breakfast
Lobby
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk
The current price is AU$123
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

At Best Western Plus Lower South End you'll be 1.9 km (1.2 mi) from Tyvola Square and 3.3 km (2 mi) from Charlotte Regional Farmers Market. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this York Road hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Billy Graham Library - 3 min drive - 3.4 km
  • Bank of America Stadium - 7 min drive - 6.1 km
  • Charlotte Convention Center - 7 min drive - 6.5 km
  • SouthPark Mall - 8 min drive - 7.1 km
  • Spectrum Center - 8 min drive - 7.1 km

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪Circle K - ‬15 min walk
  • ‪Cook Out - ‬17 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Azteca - ‬3 min walk

About this property

Best Western Plus Lower South End

Hotel in Charlotte with free breakfast and fitness centre
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Lower South End. Free self parking is available.

This Charlotte hotel is smoke free.

  • 97 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is parking available at Best Western Plus Lower South End?

Yep, Best Western Plus Lower South End has a free self car park.

How much does it cost to stay at Best Western Plus Lower South End?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lower South End on 2 Sept 2025 start from AU$123.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lower South End serve breakfast?

Yeah, complimentary continental brekkie is offered daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at Best Western Plus Lower South End?

No, Best Western Plus Lower South End does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Lower South End?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Lower South End?

No, only service animals are allowed.

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1007 reviews
Rating 8 - Good. 289 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 114 out of 1007 reviews
Rating 2 - Terrible. 96 out of 1007 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer, Westminster

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for my dad whose flight was going to be canceled or delayed so he would miss his next flight. He’s 80 years old and was flying home cross country. I booked the nonrefundable room then 10 minutes later found out my dad would make his flight and try to cancel it. He had not checked in and no one had arrived at the hotel. So because I had booked it and tried to cancel it. 10 minutes later they would not refund me. Even an airline gives you 24 hours. I went through Expedia and they tried to get an exception, and I tried to get an exception through the hotel. Their answer was absolutely no. These are things that should be taken on a case by case basis. This was not me holding up their calendar so that they could not rebook the room. This was a 10 minute decision change.
Stayed 1 night in May 2025

4/10 Poor

Roy

Stayed 3 nights in May 2025

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities
Good rate, but you get what you pay for.
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Stayed 2 nights in May 2025

10/10 Excellent

Qaadi

Stayed 2 nights in May 2025

6/10 Okay

Baljinder

Travelled with family
Okay for the price.!!
Stayed 1 night in May 2025

4/10 Poor

Corey

Stayed 2 nights in May 2025

6/10 Okay

Mayra D

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I didn’t like the fact that there was no cable for the TV or WIFI available.
Stayed 1 night in May 2025

6/10 Okay

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast area did not have hot water for tea. Breakfast it self was not appealing.
Stayed 1 night in May 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found room to be very comfortable which was important as we had been driving for over 9 hours due to construction and heavy traffic. Bed comfortable. Good water pressure. Quick hot water available when turned on faucet. Attractive, modern furniture.
Stayed 1 night in May 2025

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Easy check in process
Stayed 1 night in May 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the staff were friendly.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Disrupted Stay, but Excellent Staff Member

I stayed at the Best Western Plus Lower South End from May 16–18, and unfortunately, the experience was disappointing overall. The one highlight was the service from a team member named Miracle. She was kind, helpful, and showed real empathy during my stay. However, the stay itself was far from restful or productive. I was in Room 101, and both nights were disrupted by loud music and parties going on past 4 a.m., which made it nearly impossible for my wife and me to sleep. During the day, loud construction work in the hallway made it difficult to get any work done in the room. As someone who travels often—especially to Charlotte—this experience has made me hesitant to stay at a Best Western again. I’ve reached out to management requesting appropriate compensation, and I hope they take the feedback seriously.
Stayed 2 nights in May 2025

10/10 Excellent

Kimya, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this ahead of time because I knew if have a 9hr layover in Charlotte, NC. I got in super late and barely register being checked in, I was so tired. But it was no hassle, got my key card and was in the bed in less than 15 minutes. The next morning there was coffee, cereal etc. Everything was clean and it was super quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Labakaree

Stayed 1 night in May 2025

4/10 Poor

Whitney

Business traveller
This hotel is right by police department so u hear sirens the entire night and it definitely it is in the ghetto. Would not recommend to stay here
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay on point

It was an overnight trip but the staff was very helpful and kind. Would definitely stay again they are remodeling to mak it better.
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Curtis

Beds comfortable and breakfast was good

The beds were comfortable with coffee in the room. The bathtub did not drain properly. The laundry machines were out of order. Breakfast had some hot options which was nice. Staff were friendly.
Stayed 2 nights in Apr 2025

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine Stay despite Renovations.

Major renovation ongoing hence breakfast was a grab and go affair, bagels, muffins and yoghurt. Rooms very comfortable and clean, approximately 10 - 12 minutes from the airport.....there is a Panera Bread and 7-11 a 4 minute walk away.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
I booked a two night stay. There were baby and adult roaches in both beds, around the AC, refrigerator and bathroom. I was told by Kay the front desk Clerk to request a refund from Expedia.
Stayed 2 nights in Apr 2025