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The Palmetto Hotel

Property class: 4

Photo gallery for The Palmetto Hotel

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The exterior of The Palmetto Hotel with a black awning, large glass doors, and outdoor seating area with chairs and tables.
A rooftop terrace with sun loungers, a table, and a glass-enclosed area.
A bar area with wooden bar stools, a counter, and shelves stocked with bottles and glasses.
A dining area with a wooden table and chairs, a chandelier, and a city view through large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$512
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Charleston City Market
    ‪2 min walk‬
  • Place, Rainbow Row
    ‪4 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(89 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(178 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

A modern living room with a sofa set, a coffee table, a TV, and a view of the city.

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

A hotel room with a bed, a desk, a TV, a coffee table, and a vase of flowers.

Premium Room, Multiple Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

A spacious bedroom with a large bed, a small desk, a chair, and a nightstand.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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4 Oct - 5 Oct
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About the area

Charleston

The Palmetto Hotel places you steps from Charleston City Market and within a short 5-minute stroll of Waterfront Park. Highlights at this hotel include free continental breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and free use of bicycles. Each morning free breakfast is served. There's also the convenience of valet parking. .Within a 20-minute walk of this 4-property class Charleston Historic District hotel, attractions include College of Charleston and South Carolina Aquarium.

What's nearby

  • Waterfront Park - 1 min walk - 0.2 km
  • Charleston City Market - 2 min walk - 0.2 km
  • Dock Street Theater - 4 min walk - 0.4 km
  • Rainbow Row - 4 min walk - 0.4 km
  • College of Charleston - 12 min walk - 1.0 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪The Vendue - ‬2 min walk

About this property

The Palmetto Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Conference rooms
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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11 Oct - 12 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

What is the cancellation policy at The Palmetto Hotel?

The Palmetto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palmetto Hotel?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on 18 Oct 2026 start from AU$512, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palmetto Hotel?

Yep, The Palmetto Hotel has secured covered valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to The Palmetto Hotel?

The closest beach to The Palmetto Hotel is Isle of Palms Beach (15.3 km).

What makes The Palmetto Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Palmetto Hotel.

Does The Palmetto Hotel serve breakfast?

Yep, our visitors are hooked on the free continental brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Palmetto Hotel?

No, The Palmetto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Palmetto Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Palmetto Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1011 reviews
Rating 8 - Good. 132 out of 1011 reviews
Rating 6 - Okay. 68 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 9 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely experience and beautiful hotel
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Charleston! Would stay again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and met all our needs.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and accommodating staff. Beautiful hotel, by far the best I’ve ever stayed in.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmetto Hotel was a great place to stay at! It is located next to several great restaurants and close to the water. Our room was very clean and the room service was wonderful. The staff was so nice and helped us have an amazing stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful hotel and the staff were incredible. The location was ideal to explore the streets of Charleston.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location staff is great i’d recommend for business or pleasure
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ERNEST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to most restaurants-but very expensive.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Palmetto Hotel. It was centrally located for all we wanted to see in Charleston.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything in the French Quarter.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Wonderful hotel right in the heart of downtown.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leatricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great location for shopping
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel. Great breakfast spread. Perfect location. Would definitely stay here again.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, stylish rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Staff & service, amenities, property conditions & facilities
Our stay was wonderful. Everyone was very nice. The rooms were comfortable and the bed and pillows were terrific.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each staff member we encountered were super friendly, helpful and well organized in their jobs. The bartenders were engaging with the patrons, which was nice. Breakfast was good, especially the grits!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome Hotel. The staff were very helpful and the property was pristine. You can walk everywhere and restaurants, bars, and shopping are everywhere. I highly recommend this hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel, room was small but well appointed, could have used a dresser or more closet space. Continental Breakfast in lobby was quite nice. Staff and location very good!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bridgene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location fabulous restaurants all around. Very comfy beds great shower. Bar is very nice, shout out to Greg and Graham. Breakfast had a very nice selection of yogurts, fruit, waffles, biscuits grits etc. front desk staff were very helpful shout out to Jodyann.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Leo J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, yet extremely friendly, and always looking to make sure we were comfortable and enjoying our stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of historic downtown. Steps from the water. Plenty of shops and rooftop bars. Great hotel
Stayed 1 night in May 2026
Verified review

8/10 Good

anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect for us. Initially placed in a not so great room, we were moved immediately upon request. The bar is nice, breakfast good for a quick bite. Overall a nice hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, clean, great parking (valet), loved our stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, delicious breakfast
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh…..a plus they had some gluten free options. Staff were very nice and helpful. Rooms were clean and changed towels daily.
Stayed 4 nights in May 2026