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The Palmetto Hotel

4.0 star property
Upscale hotel, walk to Port of Charleston Cruise Terminal

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Photo gallery for The Palmetto Hotel

Reception
City view
Front of property
Premium Room, Multiple Beds, Balcony
Suite (Redemption) | Dining room
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking availableParking availableParking available

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Popular LocationPort of Charleston Cruise Terminal3 min walk
  • Popular LocationCharleston City Market3 min walk
  • Popular LocationWaterfront Park3 min walk
  • AirportCharleston, SC (CHS-Charleston Intl.)22 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Redemption)

Suite (Redemption)

Suite (Redemption)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

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Emeline
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Free WiFi
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Air conditioning
4.6 out of 5, Wonderful, (1276)
The price is AU$492
for 1 night
includes taxes & fees
28 May - 29 May
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About the area

Charleston

The Palmetto Hotel places you steps from Port of Charleston Cruise Terminal and within a short 5-minute stroll of Charleston City Market. Highlights at this hotel include free daily breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and free use of bicycles. Each morning free English breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a short walk of this 4-property class Historic Charleston hotel include Waterfront Park and within a 15-minute walk you'll find College of Charleston.

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk
  • Charleston City Market - 3 min walk
  • Waterfront Park - 3 min walk
  • College of Charleston - 11 min walk
  • South Carolina Aquarium - 19 min walk

Getting around

  • Charleston Station - 16 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 21 min drive

Restaurants

  • Fleet Landing Restaurant & Bar - 4 min walk
  • Henry's House - 4 min walk
  • Church and Union Charleston - 2 min walk
  • Bumpa's - 1 min walk
  • Charleston Crab House - 3 min walk

About this property

The Palmetto Hotel

Upscale hotel, walk to Port of Charleston Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Conference rooms
  • English breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

What is the cancellation policy at The Palmetto Hotel?

The Palmetto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palmetto Hotel?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on 19 May 2024 start from AU$536.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palmetto Hotel?

Yep, The Palmetto Hotel has secured covered valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to The Palmetto Hotel?

The closest beach to The Palmetto Hotel is Isle of Palms Beach (15.3 km).

What makes The Palmetto Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Palmetto Hotel.

Does The Palmetto Hotel serve breakfast?

Yep, our visitors give high marks to the free English brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Palmetto Hotel?

No, The Palmetto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Palmetto Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Palmetto Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 411 reviews" "
Rating 8 - Good. 39 out of 411 reviews" "
Rating 6 - Okay. 21 out of 411 reviews" "
Rating 4 - Poor. 9 out of 411 reviews" "
Rating 2 - Terrible. 7 out of 411 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the French Quarter of Charleston.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with great service and attention to detail. I would definitely stay here again. My party and I were welcomed with a friendly smile and a complimentary cocktail. Check in was easy. The lobby had water and iced tea as well as a snack available, at all times- a nice touch. It also had several seating areas and a beautiful bar. Our room was clean, decorated beautifully and was well appointed. The bathroom was clean and provided all the necessary items one might need as well as a comfy robe. When the front desk realized someone in our party was celebrating a milestone birthday, they generously sent a little cake and some wine. The Palmetto is in a great location for shopping, finding restaurants, historical tours and general sightseeing. I loved The Palmetto and recommend it highly!
Stayed 2 nights in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Highly recommend
Stayed 4 nights in Feb 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Feb 2024

8/10 Good

Eilonwy

Stayed 2 nights in Feb 2024

10/10 Excellent

Alicia, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Dilesh

Stayed 1 night in Jan 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Palmetto is truly wonderful. Newly renovated just a few months ago. Perfect environment! The only negative was the cost of parking, but that is true of the entire historic district.
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jan 2024