My instant opinion was that every thing was wonderfully clean. Until I went to bed and noticed the corner of the room was in an advanced state of repair. Also the blind was wide open and there was no way I could reach it so as to close it
Customer service from Andrew, Hotel Experience Manager, was excellent! Our children had a once in a lifetime experience that they will remember forever. We were very taken with how well the hotel staff catered to our children and young family. We have been telling everyone how fantastic our experience was and recommending Novotel Darling Harbour.
17 hours ago by A verified traveller from Newcastle
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