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Centro Hotel Cartagena

3.0 star property

Photo gallery for Centro Hotel Cartagena

Coffee shop
Reception hall
Reception
Garden
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Del Arzobispado 34 -80, Centro Historico, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, free WiFi

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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Exterior

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About the area

Cartagena

Centro Hotel Cartagena puts you in the heart of Cartagena, within a 20-minute stroll of popular places like Cartagena de Indias Convention Center and Bocagrande Beach. Highlights at this hotel include free daily breakfast. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a garden and free newspapers in the lobby. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Within a 30-minute drive of this 3-property class Cartagena Walled City hotel, attractions include Port of Cartagena and Castillo Grande Beach.

What's nearby

  • Clock Tower - 2 min walk - 0.2 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km
  • Walls of Cartagena - 6 min walk - 0.6 km
  • Bolivar Square - 6 min walk - 0.6 km
  • Plaza Santo Domingo - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 17 min drive

Restaurants

  • ‪Mama’s Pizza - ‬2 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪The clock pub - ‬2 min walk
  • ‪San Valentín Restaurante Bar - ‬3 min walk

About this property

Centro Hotel Cartagena

There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Centro Hotel Cartagena.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

  • 16 guestrooms or units
  • 2 levels
  • Built in 1680
  • Full breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Coffee shop
Centro Hotel Cartagena offers 16 air-conditioned accommodations with minibars and a safe. 20-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1680
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 45000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Centro Cartagena
Centro Hotel
Centro Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Centro Hotel Cartagena?

Centro Hotel Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Centro Hotel Cartagena?

Yep, Centro Hotel Cartagena is a short 20-minute walk from Bocagrande Beach.

Does Centro Hotel Cartagena serve breakfast?

Yeah, complimentary full brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Centro Hotel Cartagena?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Centro Hotel Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Centro Hotel Cartagena?

No, pets are not allowed.

Centro Hotel Cartagena Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 164 reviews
Rating 8 - Good. 57 out of 164 reviews
Rating 6 - Okay. 28 out of 164 reviews
Rating 4 - Poor. 16 out of 164 reviews
Rating 2 - Terrible. 11 out of 164 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
The property is in a great location.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
Check-in and check-out were easy, and the staff was very helpful throughout my stay. The property is in an excellent location that is within walking distance to many restaurants, bars, shops, and other local attractions. The complimentary breakfast was nice to have. In my room, the water pressure in the bathroom sink was a bit weak, but it worked just fine for basic usage. Also, because the property is so centrally located in an area known for its nightlife, it can get noisy at night, so be cautious of that if you're not used to street noise.
Stayed 3 nights in Feb 2022
Verified

6/10 Okay

Simone

Disliked: Property conditions & facilities, room comfort

Decepção

Reservei 2 quartos triplos iguais. Deram um que tinha varanda p rua, enquanto o outro tinha uma fresta (posso provar c foto) p área do café. Reclamei na hora e, então, nos deram um quarto inferior ao q reservei (duplo). Aceitamos porque tinha varanda e não ficaríamos na clausura anterior apesar de triplo. Só pra avisar, o hotel fica no segundo andar, acessível através de dois lances de escada. A única vantagem deste hotel é a localização.
Este detalhe ao lado da porta é a “janela” do quarto
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service

Great location

Good service. This hotel is all location not so many amenities and small rooms. Small selection for breakfast and few people speaking English.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

jinlile

Disliked: Cleanliness, amenities, property conditions & facilities
No water for 2 day’s
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Jason Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy and well kept up
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Glenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Cartagena.
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is good
Stayed 1 night in Sep 2021
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

VANESSA MELISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ES UN LUGAR MUY CENTRICO, TRANWUILO, EL PERSONAL MUY AMABLE, LIMPIO, CON TODAS LAS COMODIDADES
Stayed 5 nights in Aug 2021
Verified

4/10 Poor

DANIEL J

Liked: Cleanliness
Disliked: Amenities
What I like, Boutique like feeling. like I was back in time. What i don't like is NO hot water for Shower & had to continuously have my AC room on the whole time because if not the room smells moldy. Time to time i don't know how but mosquitoes would end up in the room.
Stayed 15 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
The staff and service were excellent. However the rooms need a little bit of maintenance. But the locations is everything!!!
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En Hotel Centro By Collection es un lugar que recomiendo abiertamente por sus atenciones del personal, destacando la de Javier Funes y Grecy, ambos muy conversadores y excelente anfitriones. Es uno de los hoteles con mejor precio en su categoría, lo recomiendo.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Buena ubicación y el lugar es bonito, le falta que mantenimiento a sus instalaciones.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in the heart of the historic center.

Great little hotel. One must understand this is in the heart of the historical center. Everything is oriented toward tourists. While the prices are still reasonable all the restaurants are 2 to 4 times what a typical Colombian restaurant would be. This hotels location could not be better. A few blocks from the Transcarribe bus station and again in the heart of the historical center. You can walk to almost everything you may want to see including the castle or fortress. The staff in the hotel was very friendly. The breakfast is not the greatest but adequate g8ven the price during the pandemic. Just wish you could get more than 2 small cups of coffee. Lol. Charming place to stay. Very happy with it. Will stay here again on the next trip.
Stayed 6 nights in Jun 2021
Verified

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Super cute hotel. Courtyard overlooks an Italian restaurant. The hotel is also above a nice coffee shop. We went almost everyday.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place

Awesome place. Perfect location. Clean room. And cheap. The airport pickup was a little pricey (45,000 Colombian pesos, should only have to pay about 25,000 with a taxi), but besides that, everything was great
Stayed 2 nights in Mar 2021
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Checked in . Room was relatively clean but airconditioning was inoperative with outside air temps in the 80’s and high humidity. TV was inop as well. No possibility to change rooms😡
Stayed 1 night in Dec 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Bathroom dirty. Towels worn out. Bed bunk dusty. Mini fridge has contaminated water. I may as well have stayed at a hostel and not paid $90 per night.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and the staff were very helpful and friendly.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Christian

Disliked: Property conditions & facilities, room comfort

Gute Lage, Qualität u. Preis enttäuscht

Zimmer ohne Fenster, Bad sehr klein, keine Abstellmöglichkeiten und kaputte Fliesen. Wasserhahn und Dusche nur mit tröpfelndem Wasser. Mobiliar uralt, Matratze hart, Frühstück minimal für Erwachsene, Kaffee und Saft auf ein Glas limitiert, Obst hauchdünn geschnitten und zugeteilt, Personal an der Rezeption und im öffentlichen Restaurant sehr freundlich, sehr gute Lage zum erkunden der Altstadt,
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location. Breakfast portions are small. This hotel charges per guest, so if you meet someone and bring them back, you have to register them; the hotel charges $100000 pesos per night per guest, FYI.. it isn't a small charge to simply cover breakfast. It's nearly an entire night's rate. The balcony is great, mosquitoes get in but if you run the ceiling fan that keeps them at bay because mosquitoes are poor flyers. Water pressure was pretty low but the shower was big. Street noise gets in as the drivers are relentless with their horns 24/7 but the hotel itself is kind of an oasis.
Stayed 7 nights in Sep 2019
Verified

2/10 Terrible

Cezary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay there!

Rooms poorly maintained. Incompetent staff with poor hospitality skills. Lack of international language knowledge. I initially was given a room with no water and had to spend the night there after traveling for 20 hours.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
The only benefit of staying at this hotel is its location, that’s it. Facilities were pretty basic. The bathroom didn’t have water the first day. Saw an earthworm creep into the shower. I guess you suck that for the location but I’m sure there are better options within the walled city. Staff were nice and tried to help - but they can only do so much!
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful. The breakfast was very relaxed in that if you prefer speedy service rather than low-key service, you may get frustrated
Stayed 4 nights in Jul 2019