Hotel Casa San Agustin

4.5 star property
Colonial hotel with full-service spa and free breakfast

Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium TV channels, TV, DVD player
Creator video
Terrace/patio
2 bars/lounges, poolside bar
Outdoor pool, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
The current price is AU$950
24 Nov - 25 Nov

Explore the area

View map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 184 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Deluxe Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Separate bedroom
Frette Italian bed sheets
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 170 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

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About the area

Cartagena

A luxury stay in the heart of Cartagena awaits you at Hotel Casa San Agustin, a recipient of the prestigious Conde Nast Gold List award in 2020. Within steps you'll find University of Cartagena and San Agustin Convent. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Aurum Spa can include massages, facials and mani/pedis. The fine-dining restaurant, Alma, serves Latin American cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, steam room and pool loungers as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free cooked-to-order breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a short walk of this 4.5-property class Cartagena Walled City hotel include Clock Tower and within a 30-minute walk you'll find Bocagrande Beach.

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Plaza Santo Domingo - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive

Restaurants

  • ‪San Valentín Restaurante Bar - ‬2 min walk
  • ‪Buena Vida - ‬1 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬1 min walk

About this property

Hotel Casa San Agustin

Colonial hotel with full-service spa and free breakfast
Hotel Casa San Agustin offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Casa San Agustin. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Casa San Agustin offers 30 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 1057800.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 300000 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 1057800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Casa San Agustin?

Hotel Casa San Agustin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa San Agustin?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on 24 Nov 2025 start from AU$949.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Casa San Agustin?

The closest beach to Hotel Casa San Agustin is Bocagrande Beach (3.2 km).

Is there a spa on site at Hotel Casa San Agustin?

Yep, Aurum Spa is available for guests. You'll enjoy services like facials.

Does Hotel Casa San Agustin have a pool?

Hotel Casa San Agustin has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Casa San Agustin?

Hotel Casa San Agustin features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with Frette Italian sheets, pillowtop beds and 24-hour room service.

What makes Hotel Casa San Agustin a romantic place to stay?

A hot tub and al fresco dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Casa San Agustin.

Is Hotel Casa San Agustin family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hotel Casa San Agustin is a hit with families.

Does Hotel Casa San Agustin serve breakfast?

Sure does, complimentary cooked-to-order brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Casa San Agustin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa San Agustin?

Yep, they've got a poolside bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa San Agustin?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa San Agustin?

No, pets are not allowed.

Reviews

Hotel Casa San Agustin Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 410 out of 450 reviews
Rating 8 - Good. 25 out of 450 reviews
Rating 6 - Okay. 8 out of 450 reviews
Rating 4 - Poor. 4 out of 450 reviews
Rating 2 - Terrible. 3 out of 450 reviews

Reviews

10/10 Excellent

Tongtong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful time at Casa San Agustin. From the moment I arrived, I was blown away by the warm and genuine welcome from the staff. Every team member went above and beyond to make me feel cared for—remembering my name, anticipating my needs, and treating me more like a valued guest than just another booking. Their professionalism, kindness, and attention to detail were truly world-class. The hotel itself is nothing short of stunning. The architecture is both unique and breathtaking—blending history with modern design in a way that feels luxurious yet inviting. Every corner reveals thoughtful touches, intricate details, and spaces that are as photogenic as they are comfortable. And the location? Absolutely perfect. Nestled in a spot that feels private yet connected, it offers incredible views and easy access to the best local attractions, dining, and cultural gems. Whether you’re wandering the surrounding neighborhood or simply admiring the scenery from the hotel’s terraces, it’s a place you won’t want to leave. This is not just a hotel—it’s an experience. I left feeling refreshed, inspired, and already planning my next visit. Highly recommend to anyone looking for a stay that combines exceptional service, stunning design, and a perfect location.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hospitality. I have ever experienced. I travel around the world a lot but the people and service were excellent. World class
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful hotel. Pictures don’t do justice. This place is beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

Annie Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for a couple. I would stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suubi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was perfect. Plan to visit again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mauricio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, sublime service, excellent service. Spotless
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Travelled with partner
Faultless… beautiful room, excellent restaurant and friendly helpful staff right in the centre of the old city of Cartagena. This is now our third stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Leticia Alvarado

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, we loved every detail about our stay. The service is outstanding!
Stayed 3 nights in Jun 2025

8/10 Good

Mert, Miami

Stayed 6 nights in May 2025

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was friendly
Stayed 5 nights in May 2025

10/10 Excellent

Jade

Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at 3 hotels while we were in Columbia and Augustine was our favorite. Everything about it was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Cartagena.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Stayed 7 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing boutique experience. Gorgeous resort. Excellent breakfast included. In the heart of old city, but felt tucked away.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shantha

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel in the world
Stayed 1 night in Jan 2025

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Agustin went above and beyond all expectations! Special shout out to David who truly made our trip spectacular.
Stayed 5 nights in Feb 2025

10/10 Excellent

Aanal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & opportunity to live in a typical colonial Casa. Everything was top class & met our expectations. David at the front desk took special care of all our needs.
Stayed 6 nights in Feb 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the center of historical Cartagena. The attentions to detail were excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Would certainly stay at the property again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Feb 2025