ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with free breakfast, a quick walk to Bocagrande Beach

Photo gallery for ZiOne Luxury Hotel Cartagena

Superior Suite, 1 King Bed, Jetted Tub
Superior Suite, 1 King Bed, Jetted Tub
Superior Suite, 1 King Bed, Jetted Tub
Outdoor pool
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$133
1 July - 2 July

Explore the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Bocagrande Beach
    ‪6 min walk‬
  • Castillo Grande Beach
    ‪9 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room with living Room - No view

Highlights

Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Garden
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Business Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Cartagena

At ZiOne Luxury Hotel Cartagena you'll be within just a 10-minute stroll of Bocagrande Beach and Castillo Grande Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Bocagrande hotel, you'll be 3.4 km (2.1 mi) from Clock Tower and 3.8 km (2.3 mi) from Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 6 min walk - 0.6 km
  • Castillo Grande Beach - 9 min walk - 0.8 km
  • Walls of Cartagena - 5 min drive - 3.1 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel with free breakfast, a quick walk to Bocagrande Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at ZiOne Luxury Hotel Cartagena. Free self parking is available.

This 3.5-star Cartagena hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 14 levels
  • Built in 100
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
ZiOne Luxury Hotel Cartagena offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 51-inch flat-screen televisions come with satellite channels.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Built in 100
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 900904020-2. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number RNT 60221

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at ZiOne Luxury Hotel Cartagena?

ZiOne Luxury Hotel Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ZiOne Luxury Hotel Cartagena?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at ZiOne Luxury Hotel Cartagena on 1 July 2025 start from AU$132.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ZiOne Luxury Hotel Cartagena?

Yep, ZiOne Luxury Hotel Cartagena has a free self car park.

Are there any beaches close to ZiOne Luxury Hotel Cartagena?

Yep, ZiOne Luxury Hotel Cartagena is a short 3-minute walk from Bocagrande Beach.

Does ZiOne Luxury Hotel Cartagena have a pool?

ZiOne Luxury Hotel Cartagena has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes ZiOne Luxury Hotel Cartagena a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ZiOne Luxury Hotel Cartagena.

Does ZiOne Luxury Hotel Cartagena serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at ZiOne Luxury Hotel Cartagena?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at ZiOne Luxury Hotel Cartagena?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ZiOne Luxury Hotel Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ZiOne Luxury Hotel Cartagena?

No, pets are not allowed.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 241 out of 518 reviews
Rating 8 - Good. 136 out of 518 reviews
Rating 6 - Okay. 70 out of 518 reviews
Rating 4 - Poor. 30 out of 518 reviews
Rating 2 - Terrible. 41 out of 518 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, quiet and walking distance to the beach. It was also so convenient.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

DJIMRA, Brooklyn

Stayed 2 nights in Feb 2025

6/10 Okay

Marcel

Liked: Cleanliness
Nice hotel, clean and well positioned. A lot of restaurants and supermarket in the area. This hotel have a problem with water pressure and it's difficult to have a regular shower. The AC is noisy for people with light sleep. Nobody in this hotel speak English so you need Google Translate. They have a nice terrace view.
Stayed 7 nights in Feb 2025

4/10 Poor

Eduardo, Greenville

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, staff was very friendly and efficient. We only had 1 issue and that was a dirty blanket. That resolved that with no problem. Besides the bar at the pool being overly priced we had a great stay and will return again.
Stayed 4 nights in Mar 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cute property, good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Feb 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2025

8/10 Good

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
,,,
Stayed 3 nights in Feb 2025

6/10 Okay

Cristela Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a good hotel it’s in the middle of everything Only things I didn’t like are the bed was hard My room had small mosquitos and to go in the hotel I had to walk stairs and I got bad knees other than that the place is good for a quick stay not long like how I did
Stayed 5 nights in Feb 2025

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from rooftop pool and room comforting and spacious
Stayed 1 night in Feb 2025

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 3 nights in Feb 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Ernixh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Stayed 2 nights in Feb 2025

2/10 Terrible

Lloyd

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was forced to cancel because I got sick before the trip. The property wouldn’t even respond to a refund or credit inquiry. I lost the total amount paid. I’m really not sure about the property but the staff is horrible for this.
Stayed 4 nights in Jan 2025

8/10 Good

Huy

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Kerly Yohana Salazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para descansar El desayuno estuvo delicioso El personal muy atento
Stayed 3 nights in Jan 2025