Sofitel Legend Santa Clara Cartagena

5.0 star property
Family-friendly Cartagena resort in Cartagena Walled City with 2 restaurants

Choose dates to view prices

Photo gallery for Sofitel Legend Santa Clara Cartagena

Outdoor pool, pool umbrellas
Aerial view
Presidential Suite, 1 King Bed (Butler Service)
Bar (on property)
Banquet hall
Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar

Check out the area

Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Popular LocationClock Tower7 min walk
  • Popular LocationCartagena de Indias Convention Center14 min walk
  • Popular LocationSan Felipe de Barajas Castle5 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)15 min drive

Room options

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Colonial)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
Hairdryer
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace (Spa, Butler Service)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Premium bedding
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Legend Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Butler Service)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
Hairdryer
  • 210 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View (Amaral)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Premium bedding
  • 216 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Premium bedding
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Interior view)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Single Beds, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Cartagena

A family-friendly stay in the heart of Cartagena awaits you at Sofitel Legend Santa Clara Cartagena, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll find Fine Arts a few steps away and Clock Tower within a 10-minute stroll. Highlights at this historic resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and facials along with aromatherapy and hydrotherapy. The restaurant, El Claustro, is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and steam room. 3531 square feet (328 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free WiFi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Cartagena Walled City resort include San Pedro and Republik Bank.

What's nearby

  • Walls of Cartagena - 5 min walk
  • Clock Tower - 7 min walk
  • San Pedro Claver Church and Convent - 11 min walk
  • Cartagena de Indias Convention Center - 14 min walk
  • San Felipe de Barajas Castle - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • La Cevicheria - 1 min walk
  • Juan Del Mar Pizzeria Goumert - 1 min walk
  • La Juma Barr Cartagena - 1 min walk
  • Restaurante Carmen Cartagena - 2 min walk
  • Tomillo - 2 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Family-friendly Cartagena resort in Cartagena Walled City with 2 restaurants
Sofitel Legend Santa Clara Cartagena offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 3531 square feet (328 square metres) and includes conference space. A fitness centre, a steam room, and spa services are also featured at the family-friendly Sofitel Legend Santa Clara Cartagena. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Colonial Cartagena resort.

  • 125 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • 3531 sq ft of conference space
  • 328 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1621 Restaurant
  • El Claustro
  • Jardin Santa Clara

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Step to reach entrance

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Legend Santa Clara Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 200.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 26 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Frequently asked questions

What is the cancellation policy at Sofitel Legend Santa Clara Cartagena?

Sofitel Legend Santa Clara Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Legend Santa Clara Cartagena?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Sofitel Legend Santa Clara Cartagena on 3 June 2024 start from AU$483.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Legend Santa Clara Cartagena?

Yep, Sofitel Legend Santa Clara Cartagena has a free self car park and free valet parking.

Are there any beaches close to Sofitel Legend Santa Clara Cartagena?

The closest beach to Sofitel Legend Santa Clara Cartagena is Bocagrande Beach (3.6 km).

Is there a spa on site at Sofitel Legend Santa Clara Cartagena?

Yep, there is an onsite spa at Sofitel Legend Santa Clara Cartagena. You'll enjoy heaps of services like facials and body treatments.

Does Sofitel Legend Santa Clara Cartagena have a pool?

Yep, and guests recommend it! Sofitel Legend Santa Clara Cartagena has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sofitel Legend Santa Clara Cartagena?

Sofitel Legend Santa Clara Cartagena features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Legend Santa Clara Cartagena a romantic place to stay?

1 hot tub and wine-tasting room, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Legend Santa Clara Cartagena.

Is Sofitel Legend Santa Clara Cartagena family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise Sofitel Legend Santa Clara Cartagena is a hit with families.

Does Sofitel Legend Santa Clara Cartagena serve breakfast?

Yeah, visitors are hooked on the buffet brekkie here! Served daily, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sofitel Legend Santa Clara Cartagena?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sofitel Legend Santa Clara Cartagena?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Legend Santa Clara Cartagena?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sofitel Legend Santa Clara Cartagena?

No, pets and service animals are not allowed.

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 656 out of 833 reviews" "
Rating 8 - Good. 119 out of 833 reviews" "
Rating 6 - Okay. 33 out of 833 reviews" "
Rating 4 - Poor. 15 out of 833 reviews" "
Rating 2 - Terrible. 10 out of 833 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel Legend has a beautiful ambience - breezy, quiet and relaxed. The staff was excellent and incredibly attentive. An excellent place in the middle of bustling Cartagena. Our entire family loved it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, best hotel in Cartagena
Stayed 4 nights in Nov 2023

8/10 Good

kathy-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and inner courtyard garden were lovely.
Stayed 2 nights in Jan 2024

10/10 Excellent

Pamela, Clarksburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extraordinary experience at Santa Clara in Cartagena. The attention to detail was beyond amazing, and the concierge team, including Gabriel, Andres, and Altair, made my stay truly exceptional.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos, Bal Harbour

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with personality in the middle of old town, the plaza up front a bit crowded and street vendors a bit pushy, but fun for shopping.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a historic beautiful building with a great location. I visit Santa Clara every year and found this stay rather below average vs what you´d expect at a 5 star hotel and the price you pay which btw this is the most expensive hotel in Cartagena. First, we asked A YEAR IN ADVANCE when we made our reservation for a quiet room. We were placed on a second floor with a balcony that serves no purpose whatsover since you open it and face literally a wall that divides the hotel and the outside street. Noisy street with vendors screaming and carriages day and night going up and down. Second, TV wasn´t a smart TV. Never worked. The cable service they had was terrible and froze all the time. The BOSE sound system had no bluetooth, so we were never able to use it. Both TV and BOSE speaker were completely outdated. Third, and this was to me the most shocking thing ever was that when we checked out we had " additional service charges for restaurant use" and "hotel insurance services charges" added to our bill. Every time we ate at the hotel and charged the bill to our room, additional to a very fair tip we paid a "service charge for restaurant use" was added. As well, insurance service charges are optional but they automatically charged these at check out. In summary we had approximately USD$200 ADDED which are completely optional and they should ask before automatically including them. INTERNATIONAL VISITORS be aware of this and double-check the breakdown of your bill.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Leidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail in this hotel are amazing and the whole stuff was great, I would say that was a wonderful experience overall
Stayed 2 nights in Nov 2023

10/10 Excellent

INEX E.I.R.L., LIMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023