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GHL Arsenal Hotel

4.0 star property
Hotel with free breakfast, steps from Cartagena de Indias Convention Center

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Sundeck
Lobby sitting area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is AU$212
18 May - 19 May

Explore the area

Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Clock Tower
    ‪7 min walk‬
  • Port of Cartagena
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

At GHL Arsenal Hotel you'll be within steps of Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Corozo & Timbal Terraza, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Sights within a 10-minute walk of this 4-property class Cartagena Walled City hotel include Centenary Park and Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km
  • Clock Tower - 7 min walk - 0.7 km
  • Walls of Cartagena - 15 min walk - 1.3 km
  • Port of Cartagena - 6 min drive - 3.5 km
  • Bocagrande Beach - 8 min drive - 2.2 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪La Casa de Socorro - ‬2 min walk
  • ‪Pascal - ‬5 min walk
  • ‪Restaurante Mar De Las Antillas - ‬2 min walk

About this property

GHL Arsenal Hotel

Hotel with free breakfast, steps from Cartagena de Indias Convention Center
GHL Arsenal Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A rooftop terrace, spa services, and multilingual staff are also featured at the boutique GHL Arsenal Hotel. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
GHL Arsenal Hotel offers 72 accommodations with minibars and a safe. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GHL Arsenal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

Frequently asked questions

What is the cancellation policy at GHL Arsenal Hotel?

GHL Arsenal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GHL Arsenal Hotel?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at GHL Arsenal Hotel on 18 May 2025 start from AU$211.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to GHL Arsenal Hotel?

The closest beach to GHL Arsenal Hotel is Bocagrande Beach (2.8 km).

Is there a spa on site at GHL Arsenal Hotel?

There's no onsite spa, but this property does offer services like massages.

Does GHL Arsenal Hotel have a pool?

Yep, and guests love it! GHL Arsenal Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes GHL Arsenal Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at GHL Arsenal Hotel.

Is GHL Arsenal Hotel family-friendly?

You bet! With amenities such as babysitting services, a deli and an outdoor pool, it's no surprise that GHL Arsenal Hotel is a hit with families.

Does GHL Arsenal Hotel serve breakfast?

Yep, our visitors are hooked on the free buffet breakfast here! Available daily from 6:30 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at GHL Arsenal Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at GHL Arsenal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at GHL Arsenal Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at GHL Arsenal Hotel?

No, pets and service animals are not allowed.

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GHL Arsenal Hotel in Cartagena offers a chic and clean environment, with an amazing rooftop pool providing exceptional views of the bay and the modern highrises of Bocagrande. The staff is friendly and attentive, ensuring a comfortable stay. The hotel’s prime location in the Getsemani district allows easy access to local bars, restaurants, and the historic city center. Guests can enjoy delicious food and cocktails, making it a perfect choice for travelers seeking both relaxation and cultural experiences.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location everything walkable to all the attractions torre del reloj 4 minutes walking also el muelle de la Bodeguita. 10 minutes walk to barrio de Getsemaní. All the great restaurants with beautiful views of the city are 5 minutes away. Staff was more than amazing also everything is very clean and who was great. Hotel is fantastic the rooftop and pool are everything only thing I didn’t like was they don’t play ballenato and barely and Spanish music like we in Colombia not USA but besides that everything else was great definitely staff and location are the best
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert William

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in great conditions, clean, quiet the breakfast is amazing only one thing the bar on the roof top need more personal and open early.
Stayed 3 nights in Jan 2025

2/10 Terrible

Ivan R

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the historical center, and many good restaurants are nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gloria

Stayed 5 nights in Jan 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Travelled with partner
Hotel is close to everything and the staff was extremely nice and helpful! We will definitely be staying here on our next visit. The rooftop pool has great views… had to call this out!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend excellent hotel

All of the staff went above and beyond at this hotel. Buffet breakfast was fresh and delicious. Offered a variety of options. The pool was an infinity edge with an incredible view of the city and ocean. Even had a pool bar. Check in was seamless. Rooms were clean and modern. Booked a private city tour through the concierge , which was a blast. Highly recommend and location was walkable to many stores and restaurants.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nelva

Stayed 3 nights in Jan 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Service. Restaurant. Rooftop. Location. Room. Breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emerito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this location trying to stay away from the madness of the historic center (old city) as it can turn crazy come sleep time. I absolutely made the right choice. GHL is a very short walk from the historic center, which is where the party and dining usually happen, but provides the peace and quite you want when trying to rest. Bu the way, the beds and pillows and tops, really great quality. The staff is amazing all around, Alfonso, Camila and Cristian were wonderful always one step ahead of our needs and always so accomodating, they were a big part of having such a good experience with this hotel, Thank you. The pool, oh the pool, amazing views, trust me you will get the best photos ever. The pool staff is also amazing, I think the name of the main guy is Jose. This hotel is wonderful all around, can't wait to be back in Cartagena and definitely stay at GHL.
Stayed 3 nights in Jan 2025

10/10 Excellent

Howard

Stayed 2 nights in Dec 2024

10/10 Excellent

Chinwendu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and great staff. I asked for a quiet room and my room was quiet. I had the best sleep of my my one month stay in Colombia. Very convenient location as well. I will return for sure. Some areas for improvement: a little hectic during breakfast sometimes so I think they need to add more staff during busy season. I also had a few hiccups as a solo female traveller of color but the staff handled it well and were very apologetic. I think some training on biases and assumptions would be helpful as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at a convenient walkable location. There are many excellent dining options very close to the hotel. We arranged for pickup at the airport, which was very convenient. Our driver was on time and very helpful. Alfonso at the reception area also provided excellent customer service by giving recommendations and helping us at check in and check out.
Stayed 2 nights in Dec 2024

8/10 Good

Annum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, close to both walled city and Getsemaní and the port. The room was a good size and very nice and clean and modern. Washroom was the same, good by all accounts. The breakfast buffet options are good however it’s a very chaotic experience, trying to find a table and then flagging servers down for coffee or to order food not from the buffet etc. other than the breakfast delays I enjoyed my stay very much. It didn’t bother me that much but in case you’re on a tight schedule it’s good to know. I would stay here again regardless.
Stayed 1 night in Dec 2024

6/10 Okay

Scott

Liked: Cleanliness, room comfort

The small things that let it down

We booked 2 bookings at this hotel, and we had similar experiences. The rooms were comfortable, but the one room we had had aview to a brick wall... was not very appealing. Small details were what let this hotel down.. - netflix didnt connect - you go to the bar and the cocktail you order off the menu is not available - you call to order room service, the one meal you chose is not available - you enter your room, no body wash in the bottles - no tissues in the tissue holder A few examples of how this hotel lets itself down. The hotel is undergoing a renovation,so alot of workers in the area which was annoying, but understandable. In full, i would not stay at this hotel again, or any GHL hotel...poor experiences with them travelling in Colombia - definitely not a 5 star as they claim!
Stayed 4 nights in Dec 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Alejandro, Hallandale Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great expectations based on this Hotel reviews but we had some issues with the Room cleaning service and check in (Room was not ready at 3pm probably because the delay cleaning the rooms, we had to request to have the room cleaned after 2pm) I always leave tip to the cleaning ladies in any Hotel I travel to but even though the cleaning lady left us only 1 towel the first day (we are a couple) the 2nd day she didn't leave any towel, I think the Hotel management should enforce the room to be cleaned on time and doing it properly other than that the rest of the Hotel staff was very friendly and we had a good experience
Stayed 3 nights in Dec 2024

8/10 Good

MELANIE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing and the location was extremely convenient.
Stayed 2 nights in Dec 2024

8/10 Good

Maritza

Travelled with family
Liked: Cleanliness, room comfort

Not what I expected

I expected a nicer hotel for the reviews . The breakfast was awful. The lobby was under construction and dusty. They don’t allow friends to visit you past the lobby area. The room had a broken lock at the window. I will rate it a 3!. The staff is pleasant but I will not stay here again. The bed was clean and the room was large. The location is great also and safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very near of the historic area. All hotel staff are very helpful and professional. The rooftop very nice view. We love stay in this hotel. I recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marco

Stayed 1 night in Dec 2024

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were professional, friendly, and accommodating. They made our stay exceptional.
Stayed 1 night in Dec 2024