Sonesta Hotel Cartagena

4.0 star property

Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, pool loungers
Standard Twin Room, 2 Double Beds
2 restaurants, breakfast served
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$174
1 June - 2 June

Explore the area

View map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
  • Place, La Boquilla Beach
    ‪5 min walk‬
  • Place, Las Americas International Convention Center
    ‪17 min walk‬
  • Place, Bocagrande Beach
    ‪32 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, 2 Double Beds

8.2 out of 10
Very good
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cartagena

At Sonesta Hotel Cartagena you'll be within a 20-minute stroll of La Boquilla Beach and Las Americas International Convention Center. Highlights at this beach hotel include 2 restaurants, 3 outdoor swimming pools and 2 poolside bars. .The restaurant, Restaurante Palenke, is open for breakfast, lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, outdoor tennis court, kids' swimming pool and pool loungers. 2293 square feet (213 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class La Boquilla hotel, attractions include Clock Tower and Cartagena de Indias Convention Center.

What's nearby

  • La Boquilla Beach - 5 min walk - 0.4 km
  • Las Americas International Convention Center - 17 min walk - 1.4 km
  • Cartagena de Indias Convention Center - 19 min drive - 9.2 km
  • Clock Tower - 20 min drive - 8.5 km
  • Bocagrande Beach - 32 min drive - 10.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • ‪Juan Valdez Café - ‬11 min drive
  • ‪Zona Norte - ‬20 min walk
  • ‪Subway - ‬12 min drive
  • ‪La Carbonería - ‬12 min drive
  • ‪Blas El Teso Bar Restaurante - ‬19 min walk

About this property

Sonesta Hotel Cartagena

Sonesta Hotel Cartagena offers its guests 3 outdoor swimming pools, an outdoor tennis court, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2293 square feet (213 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sonesta Hotel Cartagena. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Sonesta Hotel Cartagena was completed in June 2022.

This 4-star Cartagena hotel is smoke free.

  • 152 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 2293 sq ft of conference space
  • 213 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
Sonesta Hotel Cartagena offers 152 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Enso
  • Restaurante Palenke

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Stereo

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2,293 square foot of space)
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Lifeguards
  • Renovated entire property - June 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 90000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40 per room (return)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 8 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on 1 June 2026 start from AU$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Hotel Cartagena?

Yep, Sonesta Hotel Cartagena has a free self car park.

Are there any beaches close to Sonesta Hotel Cartagena?

Yep, Sonesta Hotel Cartagena is a short 7-minute walk from La Boquilla Beach.

Does Sonesta Hotel Cartagena have a pool?

Sonesta Hotel Cartagena has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9 AM to 8 PM.

What luxury perks are available at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena features 2 poolside bars, 3 outdoor pools and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sonesta Hotel Cartagena a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sonesta Hotel Cartagena.

Does Sonesta Hotel Cartagena serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sonesta Hotel Cartagena?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sonesta Hotel Cartagena?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sonesta Hotel Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sonesta Hotel Cartagena?

No, only service animals are allowed.

Sonesta Hotel Cartagena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1006 reviews
Rating 8 - Good. 261 out of 1006 reviews
Rating 6 - Okay. 150 out of 1006 reviews
Rating 4 - Poor. 68 out of 1006 reviews
Rating 2 - Terrible. 71 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Edward Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities
The spacious room delivered to expectations- it was perfect! Great bed and just cool enough 23C to refresh from the oppressive heat. Loved the bano. Hotel staff was spot on, did not disappoint. Excellent breakfast buffet. The only real blemish was the slow food service at both restaurants for lunch & dinner. Typically it took two hours. The minibar was a rip off (aren't they all?) A bottle of water was 12mil pesos from the minibar was 4mil pesos at the hotel store, and 890 pesos at the public store next door. This would be a great laid back vacation for those that appreciate peace and quiet.
Stayed 4 nights in Feb 2026

4/10 Poor

JAVIER

Stayed 1 night in Feb 2026

6/10 Okay

Courtney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel staff were kind and personable. The grounds were kept clean throughout my stay and despite being aged, the property is well-kept. Free buffet was bare minimum, just something to fill your belly. As an American who only speaks English, it was frustrating that the staff only speaks Spanish. I had to communicate with them via a translation app. The tv only played Spanish stations. The pamphlets in the room were all in Spanish. No one was there to explain which restaurants were open at certain times. Room service was not available at certain times. There was no one to offer information about excursions etc. The rooms were a little outdated, but clean and comfortable. The shower doesn’t have a full door, so the water just floods on the bathroom floor during your shower. The bed was comfortable enough. They charge you for the beverages and snacks in the room so use at your own risk. The hotel was close to the airport and the tourist attractions and that was a plus. Overall, I would not return to the hotel. I expected more from a Sonesta brand.
Stayed 4 nights in Jan 2026

8/10 Good

Fernando, West Henrietta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Had a problem with the door lock and the balcony door lock but the staff was helpul trying to fix the problem. Breakfast was very good and the pool and pool area was very nice
Stayed 2 nights in Jan 2026

6/10 Okay

Ife

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We had a couple hicups. The first room, the balcony door didn't lock. The moved us to another door and it was the same issue. They did dix it on the second room. Overall the stay was good. The staff was nice! Didn't care too much for the area of rhe hotel.
Stayed 5 nights in Jan 2026

8/10 Good

Tiffani

Travelled with group
Liked: Cleanliness
Great food!
Stayed 4 nights in Jan 2026

2/10 Terrible

Charles

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Had a great experience here. The property is huge and it’s off the beach so decent views from the balcony and two pools one closer to the beach and one closer to property but still just a 3 min walk on property. Tennis court and the restaurant had an amazing seafood dish, cazual con marisco de Colombia. I had to take one home with me. My room didn’t have strong ac and they quickly found me a better room with normal ac. There was really no complaints. The place is nice and it wasn’t expensive. It’s not the closest to getsemani if you like night life so 22 min uber ride is needed because there is no nightlife in the beach area. But at least you get to wake up to a beach and it’s the only area they have hotels , with a beach front, where you don’t have to take a boat to stay in the beachfront island and not to far from night light.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Jan 2026

2/10 Terrible

Nube

Disliked: Cleanliness, amenities, property conditions & facilities
A bordo popped in my leg while eating breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Todo estuvo increíble en este hotel: la habitación, las piscinas, la comida, el acceso a la playa, etc. Muchas gracias por todo!
Stayed 2 nights in Jan 2026

8/10 Good

Maria G

Stayed 3 nights in Jan 2026

4/10 Poor

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Haide

Travelled with family
Liked: Cleanliness, amenities
Fun clean pretty
Stayed 4 nights in Oct 2025

10/10 Excellent

Enna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Corteous staff, close to the airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Leon

Stayed 4 nights in Dec 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Amenities
Room wasnot overlooking the ocean breakfast no tabels available and buffet empty restaurnat service ad night no addentive
Stayed 4 nights in Jan 2026

4/10 Poor

Luis, Bogota

Travelled with family and small children
Liked: Staff & service, amenities
The pictures aren’t as accurate as they seem in the Expedia page. The ocean is not right in front of the hotel. Even though it is close you still have to walk a good 100 mtrs to get to it and the surroundings are not that nice. Little details in the elevator and bathrooms makes it look like the hotel don’t take care of certain spaces. There is not even a coffee maker in the room. This hotel, which is ok, should be 3 stars
Stayed 2 nights in Jan 2026

2/10 Terrible

simone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito sujo, circulação precária , e sem controle de hóspedes , não dormi a noite inteira por causa de uma festa no quarto do lado , gritos e música alta até as 5 da manhã, e muitas pessoas no mesmo
Stayed 1 night in Jan 2026

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I stay at sonesta hotel in Cartagena and it was perfect ! First time with my family kids and husband and the second time just two of us. From the moment you arrive at the hotel everyone is so welcoming! The person that helps you with the suitcase the people at the reception that is so friendly and understanding the person that clean the room and wait for us because we get up late and she was so nice !! everyone of you guys that work at the hotel make our stay feel the most comfortable and safe vacation !!and I need to mention too the people that work in the breakfast area !!! Amazing people !! My room 309 !! Pool view ! Amazing room ! Thank you Sonesta Cartagena ! You guys are amazing people!!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
Big disaster unhealthy place
Stayed 1 night in Jan 2026

4/10 Poor

Douglas

Travelled with partner
Disliked: Cleanliness
Booked a “Superior Double Room 1 king bed” with Expedia. At reception the hotel said that my third party agent (Expedia) messed up the reservation and we were only offered a “Standard Room single bed” for the same price. Spend 1.5 hrs at reception trying to resolve. Very frustrating
Stayed 1 night in Jan 2026

4/10 Poor

Douglas

Travelled with partner
"Bait and Switch". I booked a "Superior Double Room, 1 King bed" on Expedia. When I got to the front desk they said that your third party site (Expedia) messed up the room category and only "Standard Room" was booked. Spent 1.5 hrs. at reception trying to get resolution.
Stayed 1 night in Jan 2026

6/10 Okay

Daphne

Stayed 9 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025