InterContinental Cartagena De Indias by IHG

4.0 star property
Family fun on the beach, with outdoor pool, near Clock Tower

Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free pool cabanas, pool loungers
LCD TV
Outdoor pool, free pool cabanas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$277
16 Dec - 17 Dec

Explore the area

View map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Place, Centro Comercial Nao
    ‪1 min walk‬
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪2 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

Classic Room

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(58 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Suite (Ocean)

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed, City View (Bay View, Smart Room)

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Ocean)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 83 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (Smart Room)

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (High Floor)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Ocean View (Smart Room)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, City View (Smart Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Ocean View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Club lounge access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Club lounge access (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 159 sq m
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 King Bed (Ocean, High Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Cartagena

You'll be connected to a shopping centre at InterContinental Cartagena De Indias by IHG, and within steps of Bocagrande Beach and Centro Comercial Nao. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include massages along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site 24-hour gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .Near this 4-property class Bocagrande hotel, you'll find Clock Tower.

What's nearby

  • Centro Comercial Nao - 1 min walk - 0.0 km
  • Bocagrande Beach - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 2 min walk - 0.2 km
  • El Laguito Beach - 9 min walk - 0.8 km
  • Castillo Grande Beach - 14 min walk - 1.2 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪Pool Bar Intercontinental - ‬1 min walk
  • ‪Arepas Pues - ‬2 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬1 min walk
  • ‪Pizzas Piccolo Cartagena - ‬3 min walk
  • ‪Boca Rica - ‬4 min walk

About this property

InterContinental Cartagena De Indias by IHG

Family fun on the beach, with outdoor pool, near Clock Tower
InterContinental Cartagena De Indias by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias by IHG. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 285 guestrooms or units
  • 26 levels
  • Conference rooms
  • Built in 2015
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cartagena De Indias by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 75000 for adults and from COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: COP 48000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 39186

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

Frequently asked questions

What is the cancellation policy at InterContinental Cartagena De Indias by IHG?

InterContinental Cartagena De Indias by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Cartagena De Indias by IHG?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at InterContinental Cartagena De Indias by IHG on 16 Dec 2025 start from AU$277.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Cartagena De Indias by IHG?

Yep, InterContinental Cartagena De Indias by IHG has a self car park for COP 48000 per day. A self car park is also available, for a fee.

Are there any beaches close to InterContinental Cartagena De Indias by IHG?

Yep, InterContinental Cartagena De Indias by IHG is a short 1-minute walk from Bocagrande Beach. Fun beach activities include swimming.

Is there a spa on site at InterContinental Cartagena De Indias by IHG?

Yep, there is an onsite spa at InterContinental Cartagena De Indias by IHG. It has a steam room and a sauna. You'll enjoy services like massages.

Does InterContinental Cartagena De Indias by IHG have a pool?

Yep, and guests love it! InterContinental Cartagena De Indias by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at InterContinental Cartagena De Indias by IHG?

InterContinental Cartagena De Indias by IHG features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes InterContinental Cartagena De Indias by IHG a romantic place to stay?

Couples spa treatments and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Cartagena De Indias by IHG.

Is InterContinental Cartagena De Indias by IHG family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that InterContinental Cartagena De Indias by IHG is a hit with families.

Does InterContinental Cartagena De Indias by IHG serve breakfast?

Yep, buffet breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at InterContinental Cartagena De Indias by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Cartagena De Indias by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at InterContinental Cartagena De Indias by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Cartagena De Indias by IHG?

No, pets and service animals are not allowed.

Reviews

InterContinental Cartagena De Indias by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1049 out of 1357 reviews
Rating 8 - Good. 196 out of 1357 reviews
Rating 6 - Okay. 65 out of 1357 reviews
Rating 4 - Poor. 22 out of 1357 reviews
Rating 2 - Terrible. 25 out of 1357 reviews

Reviews

8/10 Good

Wil

Stayed 4 nights in Aug 2025

8/10 Good

JEMETRIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic! This was one of our favorite stays. Everyone was very friendly. Minus one star due to ants, otherwise a perfect stay. Making our kids bed in the morning and lining up their stuffed animals was such a sweet gesture. Breakfast had a fair bit of options and lots of fresh fruit, definitely would stay again!
Stayed 7 nights in Jul 2025

10/10 Excellent

Dr. Obinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very welcoming and professional
Stayed 7 nights in Jul 2025

8/10 Good

William

Stayed 3 nights in Sep 2025

10/10 Excellent

Erixon, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service and the food it’s very good. All the stuff is very professional and provides any kind of information we request.
Stayed 3 nights in Sep 2025

6/10 Okay

Itzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was gentle but the front if the hotel I dont like too many people trying to sell food and package for tour I stay at the hotel almost all time because I fell unsafe.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,nice & clean place
Stayed 1 night in Sep 2025

10/10 Excellent

kamesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't speak English but the staffing crew tried their best to help me with whatever I need, the restaurant however i had a bad experience but management stepped in and took care of the issue.
Stayed 5 nights in Aug 2025

10/10 Excellent

Denario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Daijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is absolutely beautiful and all of the staff are nice and friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle Motta

Stayed 4 nights in Aug 2025

10/10 Excellent

Romel Errol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprising how nice and elite the property was. The staff only took it to a higher level. Restaurant staff and other employees were exceptional. Highly recommended 5 star
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Aug 2025

10/10 Excellent

Marie-Ange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Laura

Stayed 5 nights in Aug 2025

6/10 Okay

EILEEN

Liked: Cleanliness, property conditions & facilities
Convenient hotel, staff aren’t attentive, breakfast was fair.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johnny and Jose working the buffet and bar area were extra helpful and very attentive
Stayed 5 nights in Aug 2025

10/10 Excellent

Alma R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the ocean from my room and the staff were very excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly, loved every bit of it. They're big on service. It's in a walkable area which is attached to a mall. Lots of restaurants in the area.
Stayed 6 nights in Aug 2025

8/10 Good

Stephanie, Miami

Stayed 5 nights in Jul 2025

4/10 Poor

Ingrid

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is outdated. The “white” towels were stained and very worn out. There was a funny smell in the room. The area around the property does not feel safe. There was a gang fight right in front of the property on our last day. The staff were attentive and friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Danay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. Our room was big, always clean. There is a lot of restaurants around. Safe area.
Stayed 7 nights in Aug 2025

10/10 Excellent

Fermina A Burgos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all around. Beautiful property with upgraded amenities. Would definitely stay again!
Stayed 5 nights in Aug 2025