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The Cassara Carlsbad, Tapestry Collection by Hilton

3.5 star property
Mediterranean hotel with 2 outdoor pools and 2 hot tubs

Photo gallery for The Cassara Carlsbad, Tapestry Collection by Hilton

2 outdoor pools, open 8:00 AM to 9:00 PM, free pool cabanas
Point of interest
2 outdoor pools, open 8:00 AM to 9:00 PM, free pool cabanas
Breakfast, lunch and dinner served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
The current price is AU$295
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
5805 Armada Dr Building B, Carlsbad, CA, 92008
  • Place, LEGOLAND® California
    ‪5 min walk‬
  • Place, Flower Fields of Carlsbad
    ‪8 min walk‬
  • Place, Carlsbad Premium Outlets
    ‪10 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪41 min drive‬

Room options

View all photos for Traditional Studio, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Studio, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

8.2 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.2 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Flat-screen TV

Premium Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(33 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds (Coastal View)

Flat-screen TV

Deluxe Suite, Multiple Beds (Coastal View)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Accessible, Bathtub (Mobility & Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Suite, Multiple Beds, Accessible, Bathtub (Mobility & Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Patio (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Patio (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony (Patio/Balcony)

Flat-screen TV

Premium Suite, 1 King Bed, Balcony (Patio/Balcony)

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Flat-screen TV

Suite, Multiple Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Multiple Beds, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, Multiple Beds, Corner

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed (Peloton Wellness Room)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Carlsbad

A family-friendly stay in Carlsbad awaits you at The Cassara Carlsbad, Tapestry Collection by Hilton. Within just a 15-minute stroll, you'll find SEA LIFE Carlsbad Aquarium and Flower Fields of Carlsbad. Highlights at this Mediterranean hotel include 2 outdoor swimming pools, 2 hot tubs and a restaurant. .The restaurant, Karl Strauss Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool and free pool cabanas. Business amenities include 2 meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3.5-property class Carlsbad Ranch hotel include LEGOLAND® California and Carlsbad Premium Outlets.

What's nearby

  • LEGOLAND® California - 5 min walk - 0.5 km
  • SEA LIFE Carlsbad Aquarium - 5 min walk - 0.5 km
  • Flower Fields of Carlsbad - 8 min walk - 0.8 km
  • Carlsbad Premium Outlets - 10 min walk - 0.9 km
  • Carlsbad State Beach - 5 min drive - 4.8 km

Getting around

  • Carlsbad Poinsettia Station - 5 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 41 min drive

Restaurants

  • ‪Ruby's Diner - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Islands Restaurant - ‬14 min walk
  • ‪Rubio's Coastal Grill - ‬15 min walk
  • ‪Panda Express - ‬18 min walk

About this property

The Cassara Carlsbad, Tapestry Collection by Hilton

Mediterranean hotel with 2 outdoor pools and 2 hot tubs
As a guest of The Cassara Carlsbad, Tapestry Collection by Hilton, you'll find 2 outdoor swimming pools and 2 hot tubs along with a sauna, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly The Cassara Carlsbad, Tapestry Collection by Hilton. For a fee, parking is available.

This Mediterranean Carlsbad hotel is smoke free.

  • 119 guestrooms or units
  • 3 levels
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Cassara Carlsbad, Tapestry Collection by Hilton offers 119 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 40 for adults and USD 10 to 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Karl Strauss Restaurant

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (147 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 40 for adults and USD 10 to 35 for children
  • Self-parking fee: USD 32.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 199512510011

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

THE Cassara Tapestry BY Hilton
The Cassara Carlsbad Tapestry Collection by Hilton
The Cassara Carlsbad, Tapestry Collection by Hilton Hotel
The Cassara Carlsbad, Tapestry Collection by Hilton Carlsbad

Frequently asked questions

What is the cancellation policy at The Cassara Carlsbad, Tapestry Collection by Hilton?

The Cassara Carlsbad, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cassara Carlsbad, Tapestry Collection by Hilton?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at The Cassara Carlsbad, Tapestry Collection by Hilton on 11 Nov 2025 start from AU$256.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Cassara Carlsbad, Tapestry Collection by Hilton?

Yep, The Cassara Carlsbad, Tapestry Collection by Hilton has a self car park with in/out privileges for USD 32.00 per day.

Are there any beaches close to The Cassara Carlsbad, Tapestry Collection by Hilton?

The closest beach to The Cassara Carlsbad, Tapestry Collection by Hilton is Carlsbad State Beach (4.7 km).

Does The Cassara Carlsbad, Tapestry Collection by Hilton have a pool?

The Cassara Carlsbad, Tapestry Collection by Hilton has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at The Cassara Carlsbad, Tapestry Collection by Hilton?

The Cassara Carlsbad, Tapestry Collection by Hilton features 2 outdoor pools, 2 hot tubs and free pool cabanas.

Is The Cassara Carlsbad, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that The Cassara Carlsbad, Tapestry Collection by Hilton is a hit with families.

Does The Cassara Carlsbad, Tapestry Collection by Hilton serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Cassara Carlsbad, Tapestry Collection by Hilton?

No, The Cassara Carlsbad, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Cassara Carlsbad, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Cassara Carlsbad, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at The Cassara Carlsbad, Tapestry Collection by Hilton?

There isn't one on site, but The Crossings at Carlsbad is a short 20-minute walk away.

The Cassara Carlsbad, Tapestry Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sunny

Stayed 2 nights in Jul 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. We always stay here!
Stayed 2 nights in Jul 2025

10/10 Excellent

Zheng, Fairfield

Stayed 2 nights in Jul 2025

10/10 Excellent

Greg

Stayed 1 night in Jul 2025

6/10 Okay

Yasmine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hidden fees are obnoxious. A lot of things are worn out like the splash pad.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yareli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular view, and awesome bartender!
Stayed 5 nights in Jul 2025

6/10 Okay

Tegan

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Quick little getaway

The room was slightly outdated compared to the hotel reception definitely needs a little bit more tender, loving care. The gym was fantastic and overall service was extremely comforting.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sergey

Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great property great location and views. Amiable staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is a bit old. All staff were wonderful. Dining really isn’t on property.
Stayed 1 night in Jul 2025

2/10 Terrible

Ali

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Hotel without notice changed room and when my wife asked about reason of changes they stated “ we upgraded” What kind of upgrade they did ? I selected premium king bed room with balcony included breakfast but they gave her normal room with 3 beds for only one person without balcony and changed again everyday for breakfast too !!!!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Rachel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Pros: Close to home for a staycation. Ten minute drive to State street in Carlsbad and beaches. Legoland across the street. Cons: Understaffed for a holiday weekend. One girl by herself for the entire day taking drink orders at the pool. One bartender, felt bad for him he looked frazzled. Drink was sooooouuurrr! Room with balcony that overlooked the air conditioning unit and kitchen exhaust fan- burger smell in room and loud 24/7. Overpriced parking plus resort fee-$57 more per night. Rude young guy at the “quiet” pool played his music very loudly, heard it crystal clear from the opposite end of the pool. Reported it to management, management asked him to turn it down. Young guy ignored management then made a scene at the pool asking who requested the music to be turned down. If this is the obnoxious type of clientele this hotel attracts then we will not be back.
Stayed 2 nights in Jul 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, loved my stay. Will recommend to anyone
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Janniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Please add to the site, mandatory $25.00 a day, with a $25 a day credit at the restaurant. It’s a great feature to include breakfast
Stayed 3 nights in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities
My stay was cancelled without me being noticed. I would like a refund.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing! Plenty of space for families, plenty of activities, and so much more.
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness
The hotel was nice and clean but they take their check. In and check out times real serious. We didn’t get in our room until 5:00 and they literally knocked on the door at 11:05 and asked us to check out. No extra amenities like cotton balls, shower cap, nothing. Just bulk soap
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025