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Celtic Manor Resort

5.0 star property
Luxury hotel with 8 restaurants and 2 indoor pools

Photo gallery for Celtic Manor Resort

2 indoor pools, pool loungers, lifeguards on site
8 restaurants, lunch served
Exterior
Interior entrance
Check-in/check-out kiosk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Parking available
The current price is AU$192
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Chepstow Road, Coldra Wood, Newport, Wales, NP18 2YB
  • Celtic Manor Resort Golf Club
    ‪9 min walk‬
  • Coldra Woods
    ‪9 min walk‬
  • International Convention Centre Wales
    ‪9 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite

Premium bedding, minibar, in-room safe, desk

Signature Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Room, 1 King Bed, Balcony

Signature Room, 1 King Bed, Balcony

Signature Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(31 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 67 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(50 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

8.2 out of 10
Very good
(21 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Resort view
  • Sleeps 3
  • 1 King Bed

About the area

Newport

A luxury stay in Newport awaits you at Celtic Manor Resort. Within just a 10-minute stroll, you'll find Celtic Manor Resort Golf Club and Coldra Woods. Highlights at this family-friendly hotel include 8 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, hydrotherapy and mani/pedis along with access to the hot tub and steam room. The restaurant, Rafters, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 2 hot tubs, golf course and gym plus access to mini golf. 31 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of a free area shuttle. .Within a 30-minute drive of this 5-property class Newport hotel, attractions include Wye Valley and Brecon Beacons National Park.

What's nearby

  • Celtic Manor Resort Golf Club - 9 min walk - 0.8 km
  • Coldra Woods - 9 min walk - 0.8 km
  • International Convention Centre Wales - 9 min walk - 0.8 km
  • Caerleon Amphitheatre - 4 min drive - 3.1 km
  • Principality Stadium - 27 min drive - 30.8 km

Getting around

  • Risca & Pontymister Station - 14 min drive
  • Cardiff International Airport (CWL) - 54 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Toby Carvery - ‬2 min drive
  • ‪The Goldcroft Inn - ‬5 min drive
  • ‪The Cabin Cwtch - ‬5 min drive
  • ‪Man of Gwent - ‬3 min drive

About this property

Celtic Manor Resort

Luxury hotel with 8 restaurants and 2 indoor pools
As a guest of Celtic Manor Resort, you'll find a full-service spa, a golf course, 2 indoor swimming pools, and 2 hot tubs. There are 8 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 31 meeting rooms are available. A children's pool, a health club, and a sauna are also featured at the luxury Celtic Manor Resort. Parking is available for a fee.

This 5-star Newport hotel is smoke free.

  • 334 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 3 coffee shops
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Celtic Manor Resort offers 334 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Exterior

The Manor House At Celtic Manor

  • Pool
  • Hot tub
  • Spa
  • Kids pool
3.9 out of 5, Good, 528 reviews
The price is AU$142
includes taxes & fees
21 Sept - 22 Sept
The Manor House At Celtic Manor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Parking on site (GBP 20 per day)
  • Valet parking on site (GBP 35 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 22.95 per person
  • 3 coffee shops/cafes
  • 8 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pad
  • Rafters
  • Steak on Six
  • The Grill
  • The Olive Tree

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • Archery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Library
  • Mini golf
  • Mountain biking
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Ropes course
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 31 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 22.95 per person
  • Self-parking fee: GBP 20.00 per day
  • Valet parking fee: GBP 35.00 per stay
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Celtic Manor
Celtic Manor Newport
Celtic Manor Resort
Celtic Manor Resort Newport
Celtic Resort Manor
Celtic Hotel Manor
Celtic Manor Hotel Newport
Celtic Manor Resort Newport, Wales
Celtic Manor Resort Hotel
Celtic Manor Resort Newport
Celtic Manor Resort Hotel Newport

Frequently asked questions

What is the cancellation policy at Celtic Manor Resort?

Celtic Manor Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Celtic Manor Resort?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Celtic Manor Resort on 14 Sept 2025 start from AU$192.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Celtic Manor Resort?

Yep, Celtic Manor Resort has a self car park for GBP 20.00 per day.

Are there any beaches close to Celtic Manor Resort?

The closest beach to Celtic Manor Resort is Clevedon Beach (19.1 km).

Is there a spa on site at Celtic Manor Resort?

Yep, there is an onsite spa at Celtic Manor Resort. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Celtic Manor Resort have a pool?

Celtic Manor Resort has 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Celtic Manor Resort?

Celtic Manor Resort features 2 indoor pools, 2 hot tubs and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Celtic Manor Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Celtic Manor Resort.

Is Celtic Manor Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and on-site mini golf, it's no surprise that Celtic Manor Resort is a hit with families.

Does Celtic Manor Resort serve breakfast?

Yeah, visitors can't get enough of the buffet breakfast here! Served daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Celtic Manor Resort?

No, Celtic Manor Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Celtic Manor Resort?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Celtic Manor Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Celtic Manor Resort?

No, pets are not allowed.

Is there a golf course on site at Celtic Manor Resort?

Yep, Celtic Manor Resort has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

Celtic Manor Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 705 out of 1312 reviews
Rating 8 - Good. 304 out of 1312 reviews
Rating 6 - Okay. 145 out of 1312 reviews
Rating 4 - Poor. 88 out of 1312 reviews
Rating 2 - Terrible. 70 out of 1312 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Norain

Stayed 2 nights in May 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit. Only reason for not giving 5 stars is the signs of tiredness in certain areas in the room. I would still recommend going
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic, really friendly and helpful. Great place!
Stayed 1 night in May 2025

10/10 Excellent

stephen

Stayed 1 night in May 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Second visit

Visited 8 years ago and wasn’t overly impressed this time. Didn’t realise we had to pre book the spa until we checked in and then there were very limited spaces for the main spa so had to go to the golf spa. Beds and pillows were very uncomfortable. Food was great and service was good.
Stayed 1 night in May 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is stunning. Had the most amazing time and cannot wait to go back. It isn’t cheap to eat and drink their though! The drinks are very overpriced.
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Lyon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Kay

Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Underwhelming & Disappointing

We went as a group of 8 for the rugby in Cardiff and decided to stay at Celtic Manor to make the weekend that little bit more special. I left feeling underwhelmed and disappointed in the overall experience given the amount of money we paid. £20 per night to park in the underground car park, given the cost to stay, felt wrong. Check-in was quick even though there was a small queue on arrival. The front of house aesthetic was superb. Extravagant, clean, modern & spacious. There was plenty on offer from bars to a small coffee shop unit or even retail shops in the Celtic Mall. The room wasn’t anything special, no different to some 3* hotels I’ve stayed at. Quite spacious, but dated. The air con was “working” but, it wasn’t. So it was 25 degrees most of the time which wasn’t great to sleep in. That being said, the beds were comfortable. There was a fridge in the room but, no complimentary bottled water. The bathroom was big with a nice marble design and a separate shower area to the bath. Definitely in need of some investment to bring it up to 5* standard. Breakfast was a buffet style, which you expect in a hotel this size but, the quality was just “ok”. A good variety of choices between hot & cold food. I liked the separate gluten free table (not that I’m coeliac). You couldn’t fault the service, within a minute of finishing eating someone was there to clean it away. Some people had dinner and rated the restaurants very highly. Overall, 5* elements but, not worth the price.
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Giving ourselves time to recharge

Fantastic stay exactly what we needed after a busy few months to recharge ourselves
Stayed 1 night in May 2025

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Stay at Celtic – A Mixed Birthday Treat

This was our first time staying at Celtic, and we were excited for a birthday celebration. The resort is huge, and our room on the 7th floor had a king-size bed and a very small TV. The bathroom lacked basics like shower gel and body lotion—only shampoo and conditioner were provided. Surprisingly, there was no bottled water in our deluxe room, which felt off for a 5-star hotel. We booked Sunday lunch at Rafters. Julie and Ruby were excellent hosts, and James on the shuttle was super friendly. A pianist was meant to play but left after about 30 minutes. Ptor, the manager, did kindly offer a glass of prosecco for the birthday. The lunch was nice but not amazing—and at over £200 including cocktails and wine, it should have been better. The dress code stated no t-shirts or trainers, yet several guests wore exactly that, which was disappointing. It feels like standards have slipped in favour of profit. Gundas in the Mulberry Bar was lovely when we sat outside to enjoy the sun. Breakfast was very busy, but we were seated quickly and the variety of food was excellent. Staff were helpful and attentive. We spent over £400 for one night, and while some aspects were enjoyable, the finer touches that define a 5-star experience were missing.
Stayed 1 night in May 2025

10/10 Excellent

Joel

Stayed 1 night in Feb 2025

6/10 Okay

GARY

Travelled with family
Liked: Cleanliness, amenities
Cues for the bar & restaurants were far too long,all it would take is more staff
Stayed 1 night in May 2025

6/10 Okay

steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevan H

Stayed 1 night in May 2025

8/10 Good

Oli

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

4/10 Poor

Sadia

Travelled with group
Disliked: Staff & service, property conditions & facilities
The non-functioning air conditioning on such an exceptionally hot day was truly disappointing, especially considering this was a premium resort. While the staff attempted a reset, it proved ineffective. The only alternative offered was a small fan, which unfortunately provided no relief whatsoever. When I expressed my dissatisfaction, the proposed resolution was a discount on a future stay. However, as this was my first visit to Wales and I don't travel here frequently, this offer felt inadequate. It's surprising, as even smaller hotels often provide more immediate compensation when issues are clearly their responsibility. This experience left me quite disappointed and fell short of the expectations I had for a resort of this caliber.
Stayed 1 night in May 2025

6/10 Okay

Gareth

Liked: Cleanliness
Disliked: Staff & service

Celtic Manor

Lack of toiletries for the price paid. No water provided and limited to how much water you are allowed is pretty shocking considerimg the price of a room. Long wait for room service. Room service staff not very friendly. Extra charges added to room service. Room felt out dated. Balcony was dirty
Stayed 1 night in May 2025