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3.6 out of 5

"The garden villa was very private! The staff were amazing and very friendly and always happy to help. " More

By a verified traveller on Fri 05 Feb 2021

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Hotel Description

At Ferntree Rainforest Lodge you'll be within steps of Daintree National Park and Bat House Cape Tribulation. Highlights at this lodge include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

Furnished balconies and ceiling fans are featured in all 52 individually decorated rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries and premium bedding.

The café, Cassowary Cafe, is open for breakfast and dinner. Other amenities include WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free self parking.

Places within a 5-minute walk of this 3-star Cape Tribulation lodge include Dubuji Boardwalk and Myall Beach.

Loft, Garden Area (trundle bed by request)

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 5 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Shared Dormitory, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Budget Room - Triple

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Cabin - Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ferntree Rainforest Lodge ratings based on 74 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ferntree Rainforest Lodge

Everyone (36) Couples (16) Family (21)
2 out of 5
Ferntree was basic accommodation. Towels were shabby, lighting around the place was not sufficient at night, restaurant food was below par, the beds were uncomfortable and the noise between rooms was far too evident

Posted by on 14 Apr. 2021

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5 out of 5
The garden villa was very private! The staff were amazing and very friendly and always happy to help.

Posted by on 5 Feb. 2021

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Comment from Hotel Management

5 Feb. 2021 by Ferntree's Team

Hi There! Thank you for choosing to stay with us. We're really pleased to here you loved the Garden Loft and that the staff were friendly and accommodating during your stay. Best Wishes from The Ferntree's Team

4 out of 5
AN excellent location smack in the middle of Daintree. Close drives for sightseeing, freshwater swimming holes .

Posted by on 18 Dec. 2020

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Comment from Hotel Management

18 Dec. 2020 by Ferntree Team

We are happy to hear you have enjoyed your stay. Thank you for the great review.

4 out of 5
Excellent location in the rainforest so close to lots of activities that I think we didn't go more than 3km from the room for the first few days. Surprisingly good food - Aussie share platter & spicy chicken burger were tops. Friendly staff, great pool & aircon! The rainforest climate is harsh on all that timber though - boardwalks & walls in the resort need some upkeep. Will stay there again.

Posted by , from Queensland on 17 Dec. 2020

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Comment from Hotel Management

18 Dec. 2020 by Ferntree's Staff

Hello there, Thank you for your review! We are very pleased to hear that you have enjoyed yourself while staying with us at our resort. Thank you for all feedback as well. We are looking forward to having you again! Have a good day

5 out of 5

Posted by on 22 Sep. 2020

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Comment from Hotel Management

10 Oct. 2020 by Ferntree's Staff

Thank you for the 5 out of 5!

5 out of 5
Great accommodation right in the rainforest, staff were friendly and professional. Beautiful location.

Posted by , from Caloundra on 14 Aug. 2020

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1 out of 5
The facilities are a bit tired, but ok. The so-called "breakfast buffet" has little to offer, and what runs out is not necessarily replenished- eg no yoghurt once the first load is used up. I had toast with butter 3 days in a row. One day even cutlery was missing. The best: Staff on the floor are friendly and helpful. But the overall organisation seems lacking, as seems the will to spend any money on the business. The worst: we got overcharged by $520, and it took hours of emails and ph calls to get our money back. We got the refund about 24hrs before the deadline we had set for going to the small claims court. We were told on 3 occasions that the money was on the way, on 2 occasions were even given what on the surface appeared to be a genuine proof of payment, only to find out later that the money had not been transferred at all. Whatever relaxation benefit our stay in the lovely surrounds of Cape Tribulation had given us evaporated quickly in the aftermath of our stay. The overall feel was that of a dying business- we would not go there again.

Posted by on 23 Jan. 2020

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5 out of 5
This property is about as unique as it gets. It was beautiful, lush and has a tranquil and inviting freshwater pool. Fantastic and well priced options at the restaurant - the Utopia Australian platter for $50 was more than enough to feed three people - the best value quality restaurant we’ve come across in Queensland - the crocodile skewers with lemon myrtle, rib eye, kangaroo steak with pomegranate jus, calamari were all delicious and perfectly cooked. Our family loved the loft lodges which are in a private setting nestled within the rainforest - clean rooms, good towels, bed a little too firm for my liking but fine. There isn’t any phone coverage or internet in this remote area but you can purchase a wifi card and log in to wifi on your device at the restaurant. Important to note there are no TVs in the rooms. As this property is set within the Daintree there is an abundance of plants and trees, and wildlife. If you like remote and unique destinations, close to rainforest waterholes and jump off point to outer reef snorkeling trips, you’ll enjoy this one.

Posted by on 22 Jan. 2020

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4 out of 5

Posted by on 16 Jan. 2020

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5 out of 5
I felt like i was in the rain forest the whole time. Relaxing and quite

Posted by on 12 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by FerntreeRainforestLodge

Hello, Thankyou for the kind rating greatly appreciated.

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee. Event space at this lodge measures 54 square feet (5 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Ferntree Rainforest Lodge. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cape Tribulation lodge.

  • 1 floor
  • 52 guestrooms or units
  • 2 bars or lounges
  • 54 sq ft of conference space
  • 5 sq m of conference space
  • Built in 1983
  • Dining venue
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (139.7 km / 86.8 mi)
  • Parking: Free self parking

Room Amenities

Ferntree Rainforest Lodge offers 52 air-conditioned accommodations with complimentary toiletries and ceiling fans. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and minibars are provided. Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Cassowary Cafe - This poolside café serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 5 PM. The check-in location differs from the property location. To check in, go to The Cassowary Restaurant To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 5 PM.
The check-in location differs from the property location. To check in, guests will need to go to The Cassowary Restaurant
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

  • No lifts
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 14.00 and AUD 26.00 for adults, AUD 14.00 and AUD 26.00 for children (approximately)
  • Fee for wireless Internet in public areas: AUD 10 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per stay
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ferntree
  • Ferntree Lodge
  • Ferntree Rainforest
  • Ferntree Rainforest Cape Tribulation
  • Ferntree Rainforest Lodge
  • Ferntree Rainforest Lodge Cape Tribulation
  • Ferntree Rainforest
  • Ferntree Rainforest Lodge Lodge
  • Ferntree Rainforest Lodge Cape Tribulation
  • Ferntree Rainforest Lodge Lodge Cape Tribulation

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.