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4.5 out of 5

"our accommodation was situated adjacent to tropical rainforest which was peaceful and quiet " More

By a verified traveller on Mon 26 Jul 2021

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Hotel Description

Heritage Lodge places you steps from Alexandra Bay Waterfall and within a short 5-minute stroll of Daintree National Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with DVD players, and all 20 individually decorated rooms feature furnished balconies, coffee/tea makers, and ceiling fans. Refrigerators, safes, and hair dryers are also available.

The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find a coffee shop/café, coffee/tea in a common area, and laundry facilities. There's also the convenience of extended parking.

Places within a 15-minute drive of this 3.5-star Diwan hotel include Thornton Beach and Daintree Discovery Centre.

Cabin, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$206* Per night/room 3 Nov. - 4 Nov.

Family Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Rainforest Cabin "Special Deal"

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Heritage Lodge ratings based on 62 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Lodge

Everyone (16) Couples (26) Students (1) Family (19)
5 out of 5
our accommodation was situated adjacent to tropical rainforest which was peaceful and quiet

Posted by on 26 Jul. 2021

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5 out of 5
Stayed in the Daintree many times but this was our first stay at Heritage Lodge and I can't imagine staying elsewhere again. Beautiful setting, well-appointed cabins, exceptional food (like, really really good) and comfortable beds. The creek is an added bonus. I just wish the facility would educate people about swimming with insect repellant. I saw a whole family of four douse themselves in aerogard and then swim in the creek just moments later. This location is also central to the whole of the Daintree which makes it perfect.

Posted by on 19 Jul. 2021

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4 out of 5
For a quiet time away this is your spot

Posted by on 18 Jun. 2021

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5 out of 5
Good food excellent and helpful staff amazing creek

Posted by , from Darwin on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Denise

Thanks so much Cooch it was a pleasure hosting you.

5 out of 5
Lovely staff! What a beautiful location too! The creek was so beautiful

Posted by on 11 Oct. 2019

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Comment from Hotel Management

12 Oct. 2019 by Vicki

Thanks for taking the time to leave a review. What a small world it is. That guys name I was trying to remember (Maria's husband) was Laurie. Hope you have an easy trip home and hope to see you up this way again one day. Cheers Vicki

4 out of 5
We had a great stay here for 2 nights with a family of 4. Room was comfortable, as were the beds. Kids loved the extensive dvd collection. Staff were very friendly. Dinner in the restaurant was one of the best meals we had during our entire FNQ trip.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Vicki

Thanks for leaving a review and happy to hear you enjoyed your stay. Hoping all of your travels are memorable and safe.

5 out of 5
Loved the beautiful surroundings. Great place and magical area. Food was the best and the staff were lovely.

Posted by on 25 May 2019

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Comment from Hotel Management

28 May 2019 by Vicki

Thankyou so much for your lovely review and for taking the time to write one. The Daintree is magical and glad you enjoyed dinning with us and great to know the staff looked after you. Hope to see you if your ever up this way again and here's to safe travels. Cheers Vicki

2 out of 5

Posted by on 2 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Vicki Bidwell

Hi We always welcome guests concern when they are staying with us. I do hope everything was ok. Safe travels.

3 out of 5

Great location, nice dinner, great water whole

Pros: Fabulous staff
Cons: Total update required
Location: Great
Basic accommodation, very dated, and for the price disappointment overall! Old, noisy air conditioning, dated fixtures throughout, cracked tiles in the bathroom> Mould on upper louvrverers and higher ceilings. Beds not particularly comfortable and for a family room - 2 chairs, tiny table, minute T.V and no seating other thsn the brre

Posted by on 15 Apr. 2018

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5 out of 5
We had very good time. So beautiful fresh water swimming hole next to the restaurant,clean room, nice food, kind staff.

Posted by on 6 Apr. 2018

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. An outdoor pool, a library, and a terrace are also featured at the business-friendly Heritage Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this 3.5-star Diwan hotel.

  • 1 floor
  • 20 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Heritage Lodge offers 20 air-conditioned accommodations with DVD players and safes. Rooms open to furnished balconies. These individually decorated accommodations include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. LCD televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony (furnished)
  • LCD television
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

On the Turps - This restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
Guests will receive key retrieval information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Heritage Diwan
  • Heritage Lodge Hotel
  • Heritage Lodge Diwan
  • Heritage Hotel Diwan
  • Heritage Lodge & Spa Daintree Region, Australia
  • Heritage Lodge And Spa
  • Heritage Lodge Diwan
  • Heritage Lodge Hotel Diwan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.