Save

Na Balam Hotel

3.0 star property
Family fun on the beach, near North Beach

Choose dates to view prices

Na Balam Hotel

Photo gallery for Na Balam Hotel

Aerial view
View from room
Two Bedroom Suite
Two Bedroom Suite
Poolside Room | Bathroom

Overview of Na Balam Hotel

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Your area essentials

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400
  • Popular LocationNorth Beach1 min walk
  • Popular LocationCocal Beach10 min walk
  • Popular LocationTerminal Marítima Isla Mujeres12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)120 min drive

Room options

View all photos for Poolside Suite

Poolside Suite

Poolside Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
In-room safe
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Poolside Room

Poolside Room

Poolside Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
  • 104 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Villa Kiin
Pool
Parking included
Air conditioning
Laundry
4.0 out of 5, Very good, (682)
The price is AU$174
for 1 night
includes taxes & fees
9 May - 10 May
Villa Kiin

About the area

Isla Mujeres

A family-friendly stay in Isla Mujeres awaits you at Na Balam Hotel. Within steps you'll find North Beach and Terminal Marítima Isla Mujeres within a 15-minute stroll. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free self-parking. .Oceanvs serves Mediterranean cuisine and is open for brunch, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Other amenities include free WiFi in public areas, a terrace and a garden. There's also free extended parking, along with the convenience of an airport shuttle. .With a stay at this Centro - Supmza 001 hotel, you'll be 14.6 km (9.1 mi) from Ultramar Ferry Puerto Juárez and 23.8 km (14.8 mi) from Langosta Beach.

What's nearby

  • North Beach - 1 min walk
  • Miguel Hidalgo - 7 min walk
  • Cocal Beach - 10 min walk
  • Terminal Marítima Isla Mujeres - 12 min walk
  • Dolphin Discovery - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • Lima y Coco - 2 min walk
  • Stingray - 5 min walk
  • Las Hamacas - 2 min walk
  • Guru Beach Club & Restaurant - 1 min walk
  • Buho's - 2 min walk

About this property

Na Balam Hotel

Family fun on the beach, near North Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the family-friendly Na Balam Hotel. Free self parking is available.

This Isla Mujeres hotel is smoke free.

  • 21 guestrooms or units
  • 2 levels
  • 7 buildings
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Oceanvs

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Na Balam Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Na Balam Hotel?

Na Balam Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Na Balam Hotel?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Na Balam Hotel on 7 May 2024 start from AU$312.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Na Balam Hotel?

Yep, Na Balam Hotel has a free self car park and free extended parking.

Are there any beaches close to Na Balam Hotel?

Yep, Na Balam Hotel is a short 1-minute walk from North Beach. Fun beach activities include snorkelling, scuba diving and parasailing. You can also find boat tours.

Does Na Balam Hotel have a pool?

Na Balam Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Na Balam Hotel?

No, but there's an airport shuttle that runs from 6:00 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at Na Balam Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Na Balam Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Na Balam Hotel?

No, pets and service animals are not allowed.

Na Balam Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 295 out of 741 reviews" "
Rating 8 - Good. 285 out of 741 reviews" "
Rating 6 - Okay. 92 out of 741 reviews" "
Rating 4 - Poor. 44 out of 741 reviews" "
Rating 2 - Terrible. 25 out of 741 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Diane

Travelled with group
Liked: Amenities
Charming real mexi-feel property, excellent proximity to beach, Super clean, friendly staff. Late check in poorly handled otherwise great
Stayed 9 nights in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Hate to give it a great review because it might become more popular! But the rooms are comfortable and the whole area is beautiful. Great location.
Stayed 4 nights in Oct 2023

6/10 Okay

Amber

Travelled with partner
Disliked: Amenities, property conditions & facilities
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
Stayed 4 nights in Sep 2023

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Na Balam was Awesome!!!! My Wife and I had such a relaxing time. The staff was laid back and offered information and supported our overall stay.
Stayed 4 nights in Aug 2023

6/10 Okay

Erick Mauricio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico ) The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old . This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
Stayed 4 nights in Aug 2023

10/10 Excellent

Adam, Cibolo

Stayed 7 nights in Jun 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and private hotel with friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Pablo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and great employees!
Stayed 2 nights in Jun 2023