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Hotel Plaza Caribe

Property class: 3

Photo gallery for Hotel Plaza Caribe

A pool area with lounge chairs, a thatched-roof structure, and a sign indicating pool regulations.
A hotel room with two beds, a desk, a chair, a large window with a view of greenery, and a bathroom visible through a glass door.
A water park with slides, a play area, and palm trees.
A balcony with a table set for breakfast, overlooking a swimming pool and tropical surroundings.
A modern room with a dining table, chairs, a large floral arrangement, and a view of a pool and palm trees through a glass door.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a bathroom, and a view of greenery outside.

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

A hotel room with two beds, a bathroom with a glass shower, a desk with a chair, and a window with a view of the outside.

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a bathroom, and a TV.

Executive Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

A hotel room with two beds, a desk, and a bathroom.

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Family Triple Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

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About the area

Cancun

Hotel Plaza Caribe places you in the centre of Cancun, within a short 5-minute stroll of Cristo Rey Church and Las Palapas Park. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .Enjoy the kids' swimming pool and pool loungers. 646 square feet (60 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3-property class Downtown Cancun hotel include Mercado 23 and Benito Juarez Municipal Building.

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.5 km
  • Xbalamqué Theater - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 8 min walk - 0.7 km
  • Plaza 28 - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪La Parrilla - ‬5 min walk
  • ‪Subway - ‬2 min walk
  • ‪El Paisano Del 23 - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪KFC - ‬5 min walk

About this property

Hotel Plaza Caribe

There's a restaurant on site. Public spaces have free WiFi. Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Cancun hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • No smoking on site
  • Dining venue
Hotel Plaza Caribe offers 134 air-conditioned accommodations, with complimentary bottles of water. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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ibis Cancun Centro
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 190 for adults and from MXN 190 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

Is parking available at Hotel Plaza Caribe?

Yep, Hotel Plaza Caribe has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Plaza Caribe?

The closest beach to Hotel Plaza Caribe is Delfines Beach (12.5 km).

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Plaza Caribe serve breakfast?

Sure does, continental breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Plaza Caribe?

No, Hotel Plaza Caribe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Plaza Caribe?

Yep, you can grab a meal at Hotel Plaza Caribe's onsite restaurant.

What time are check-in & check-out at Hotel Plaza Caribe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Plaza Caribe?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Plaza Caribe?

There isn't one on site, but Puerto Cancun Golf Course is a short 20-minute walk away.

Hotel Plaza Caribe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Hans

Liked: Property conditions & facilities
Good spot for one night stay on arrival.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay with an easy location to the ADO to take you to the airport. also walkable to Mercado 28
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
We normally stay there as it is near bus station.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older. It's fairly well kept. The staff was friendly. You could tell it was a higher end resort many years ago but it's dated. Good location for what we needed and the staff was very nice. The prices were reasonable for both food a accommodation.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel across the street from the ADO station. Has a cute pool and atmosphere. Several OXOs and a 711 for snacks and coffee.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Judith Ann

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff is very nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Linda

It was ok
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Frances

Liked: Cleanliness
Disliked: Amenities
Convenient to bus terminal..
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

yair

Liked: Cleanliness, amenities, property conditions & facilities
Despite being right across from the bus terminal the hotel was very quite. Great location. The room was a bit small but the gardens and pool made up for it. A great place for arrivals.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Harley

Liked: Cleanliness, staff & service, amenities
Room was old style but in good condition. Staff was friendly helpful. Breakfast was very good.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Donnie

It was clean and in good shape. Love that it’s close to the ADO
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Zach

Liked: Cleanliness
Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Denita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shayra-Cree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AMAZING. For what you pay, you really get yo enjoy so much. The pool was clean and we enjoyed it. My daughter also enjoyed the water park area very much, when kt was off they even turned it on and left it on later for her. The room was quiet and clean, warm water also. Great location for those bussing, right by a great square and great food. We would recommend!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Not what a lot of Americans demand but we love it. Clean enough, great location.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Duane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is directly across from the Ado bus station. If you're looking for a quick stop off to catch a bus in the morning this is a good place to stay. That being said it is not very clean. The hotel could do a much better job with Pest Control. I don't like to find bugs crawling around in my room when I open the door.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Cecelia

Liked: Cleanliness, staff & service
The room was clean and bed nice and comfy. Restaurant was good , just very simple food. The place was a convenient night stay next to the Central Ado bus station. The hotel is old and worn a bit but super quiet
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
food was good and reasonable price
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac was very good. The room was clean but starting to show wear. Didn’t have a car to park so unaware of that. The staff were extremely helpful, friendly and attentive.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

wendy

Stay here frequently affordable and convenient to bus etc.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Linghong

Liked: Cleanliness, amenities
Great location. just cross the ado bus terminal, friendly staff. dislike the bathroom.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025