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Hotel Plaza Caribe

3.0 star property
Hotel with 2 outdoor swimming pools, a quick walk to Las Palapas Park

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
Front of property
Superior Room, 2 Double Beds, Non Smoking
Executive Room, 2 Double Beds, Non Smoking, Pool View
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$87
includes taxes & fees
2 May - 3 May

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Las Palapas Park
    ‪4 min walk‬
  • Benito Juarez Municipal Building
    ‪6 min walk‬
  • Plaza 28
    ‪17 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Wardrobe
Located on the top floor
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

Down duvets, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Wardrobe
Located on the top floor
  • 17 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 16.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Wardrobe
Located on the top floor
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About the area

Cancun

Hotel Plaza Caribe places you in the centre of Cancun, within a short 5-minute stroll of Cristo Rey Church and Las Palapas Park. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .Enjoy the kids' swimming pool and pool loungers. 646 square feet (60 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this Downtown Cancun hotel include Mercado 23 and Benito Juarez Municipal Building.

What's nearby

  • Las Palapas Park - 4 min walk - 0.4 km
  • Mercado 23 - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Ty-Coz - ‬4 min walk
  • ‪La Parrilla - ‬5 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Hotel Plaza Caribe

Hotel with 2 outdoor swimming pools, a quick walk to Las Palapas Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This Cancun hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • No smoking on site
  • Dining venue
Hotel Plaza Caribe offers 134 air-conditioned accommodations, with complimentary bottles of water. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 180 for adults and from MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

What is the cancellation policy at Hotel Plaza Caribe?

Hotel Plaza Caribe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza Caribe?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Caribe on 2 May 2025 start from AU$80.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza Caribe?

Yep, Hotel Plaza Caribe has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Plaza Caribe?

The closest beach to Hotel Plaza Caribe is Playa Tortugas (4.1 km).

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Plaza Caribe serve breakfast?

Sure does, continental breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Plaza Caribe?

No, Hotel Plaza Caribe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Plaza Caribe?

Yep, you can grab a meal at Hotel Plaza Caribe's onsite restaurant.

What time are check-in & check-out at Hotel Plaza Caribe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Plaza Caribe?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Plaza Caribe?

There isn't one on site, but Puerto Cancun Golf Course is a short 20-minute walk away.

Hotel Plaza Caribe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 202 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Diane, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great pool and kids splash pad. Food was okay at restaurant but pricey. Rooms in desperate need of Reno’s - clean but rundown
Stayed 1 night in Jan 2025

6/10 Okay

billy

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Joyce

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

marilyn

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was very musty, could hardly open the shower door. Pool view was the big bird cage. What was advertised is not what we got.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación para nuestras necesidades
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
No ice machine, and the TV didn't work
Stayed 1 night in Jan 2025

6/10 Okay

Gabriela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very convinient location, however the property needs a lot of maintanance
Stayed 1 night in Jan 2025

10/10 Excellent

Dianna

Liked: Cleanliness
Great accommodation. Very central across the street from the bus station in Cancun.
Stayed 1 night in Jan 2025

6/10 Okay

Ulrike

Liked: Cleanliness, property conditions & facilities
Check in ok, but nobody showed me my room, the receptionist didn't seem to care at how I would find the room. Finally a Spanish speaking guest got help.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

8/10 Good

Jeto

Stayed 2 nights in Dec 2024

4/10 Poor

Alejandro

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bad smells throughout the room. Needs lots of updation,no elevators, pools are not heated. Food is good. Staff is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a pool and restaurant is great from bus station
Stayed 1 night in Dec 2024

6/10 Okay

Margaret

Travelled with family, Travelled with group
Location is great, ADO bus station right across, R1 bus to Hotel zone around the corner, convenience stores within the block. But room is shabby, towels may be clean but are dirty white in color already, sheets have tear, bathroom door doesn’t close properly, wall designs need a new look. Posted photos are enhanced to look nicer but the real thing needs a lot of improvement.
Stayed 3 nights in Dec 2024

4/10 Poor

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Janice, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked the property for a one night stay enroute to Merida. We chose it to be close to the ADO bus station. The location was perfect in this regard. Right across the street! A modest, older hotel but suitable for our purpose. All staff were great!
Stayed 1 night in Dec 2024

8/10 Good

Markheaven B

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en buena ubicación, en frente del la Terminal del ADO.
Stayed 1 night in Dec 2024

8/10 Good

silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its fine good location
Stayed 1 night in Dec 2024

10/10 Excellent

Nerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good no complaints at all. The staff is kind all the time.
Stayed 3 nights in Dec 2024

4/10 Poor

Telma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sheets and pillowcases two old. With holes Towels too
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Staff & service

Close to bus

Very convenient. A bit old and needs work. The chain lock on my door was torn off. Not real comforting
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super basic but clean, safe, and right across from the bus terminal. Decent restaurant (get the cantaloupe juice at breakfast).
Stayed 1 night in Dec 2024

4/10 Poor

mary grace

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s a molds inside the room and the air conditioner is leaking water inside the room, I ended up developing skin allergies due to the last molds inside the and staying a week with molds developed all the skin allergies I had, flew back to the US with all the allergies and itches
Stayed 3 nights in Oct 2024