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Hotel La Joya

3.0 star property
Hotel with private beach, outdoor pool

Photo gallery for Hotel La Joya

Exterior
Exterior detail
Property amenity
Food and drink
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Laundry
The current price is AU$266
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400
  • Parque de los Suenos
    ‪3 min walk‬
  • Punta Sur
    ‪13 min walk‬
  • Dolphin Discovery
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪78 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Isla Mujeres

At Hotel La Joya you'll be within steps of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park. Highlights at this beach hotel include a full-service spa, a nearby private beach and a restaurant. .A pampering day can include deep-tissue massages and beachside massages. The restaurant, Las Mañanitas, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 3-property class Isla Mujeres hotel, attractions include Isla Mujeres Ferry Terminal and North Beach.

What's nearby

  • Parque de los Suenos - 3 min walk - 0.3 km
  • Punta Sur - 13 min walk - 1.1 km
  • Isla Mujeres Sculpture Garden - 14 min walk - 1.2 km
  • Dolphin Discovery - 5 min drive - 4.6 km
  • Isla Mujeres Ferry Terminal - 9 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Punta Sur - ‬12 min walk
  • ‪Zaza Beach Club - ‬11 min walk
  • ‪Icebar - ‬3 min drive
  • ‪Mar Bella - ‬17 min walk
  • ‪The Joint - ‬5 min walk

About this property

Hotel La Joya

Hotel with private beach, outdoor pool
Unwind on the hotel's private white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hotel La Joya, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel La Joya offers 14 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.3 out of 5, Excellent, 1,040 reviews
The price is AU$291
includes taxes & fees
21 Aug - 22 Aug
Izla Beach Front Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Mañanitas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel La Joya

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Hotel La Joya?

Hotel La Joya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel La Joya?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel La Joya on 18 Aug 2025 start from AU$265.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel La Joya?

Yep, Hotel La Joya has a free self car park.

Are there any beaches close to Hotel La Joya?

The closest beach to Hotel La Joya is North Beach (6.6 km).

Is there a spa on site at Hotel La Joya?

Yep, there is an onsite spa at Hotel La Joya. You'll enjoy services like beachside massages.

Does Hotel La Joya have a pool?

Hotel La Joya has an outdoor pool. The pool is open 8:30 AM to 7:30 PM.

Does Hotel La Joya have a waterslide?

No, there is no waterslide at Hotel La Joya, but Garrafon Natural Reef Park is a short 1-minute walk away.

What makes Hotel La Joya a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel La Joya.

Is there a free airport shuttle available at Hotel La Joya?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel La Joya?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel La Joya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel La Joya?

No, pets and service animals are not allowed.

Hotel La Joya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 318 reviews
Rating 8 - Good. 71 out of 318 reviews
Rating 6 - Okay. 19 out of 318 reviews
Rating 4 - Poor. 6 out of 318 reviews
Rating 2 - Terrible. 5 out of 318 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
Stayed 2 nights in May 2025

8/10 Good

Marcial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located. The rooms need an update but overalll..good..location excellent..clean swimming pool..I would come back...
Stayed 1 night in May 2025

6/10 Okay

Claudio

Travelled with family
Disliked: Property conditions & facilities
Lots of stairs with uneven steps. The rooms are nice and clean but their bathroom is difficult to use. Every time someone gets a shower the whole bathroom is wet! We had to ask for a squeegee. And if someone is showering no one else can use the toilet. Staff is good and helpful. They have stairs to the access the ocean so you can swim in the ocean but there’s basically no beach. Overall a Fair Hotel for someone who wants a place to stay and explore the island with a golf cart.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa and Jake

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem! The property and its amenities (great food, comfortable beds, clean pool, and kind employees) make a beautiful, tranquil getaway on the south side of this gorgeous island. But the best part is the wonderful, friendly staff! Hector and Oswaldo are the best.
Stayed 5 nights in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Just what we were looking for.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kent

Stayed 1 night in Mar 2025

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!! Very unique hotel. Great staff!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific views of the water and sunsets, helpful staff and the convenience of having meals on site
Stayed 21 nights in Feb 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great rooms and amazing restaurant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

camille

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Deslyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pretty to look at but actually rustic and run down

Stayed 1 night in Feb 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room we originally requested was unavailable due to maintenance they made up for it with a free night. The hotel is beautiful the balconies spacious. The entire staff are pleasant and friendly. Love it there
Stayed 5 nights in Jan 2025

8/10 Good

Lorraine

Liked: Staff & service, property conditions & facilities
Truly lovely setting - the views and accessibility to the ocean are incredible we smirked right off the little hotel beach. Pool was delightful, staff highly easy and amenable. Woukd absolutely return again when the opportunity arises.
Stayed 1 night in Feb 2025

8/10 Good

Sofia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Ashley

Travelled with family, Travelled with family and small children
Liked: Staff & service
Great location away from the busy and crowded downtown area. About 5km, which was easy to navigate by bus, taxi or golf cart. Rooms were tired and a little run down.
Stayed 3 nights in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024