At Hotel La Joya you'll be within steps of Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this beach hotel include a full-service spa, a nearby private beach and a restaurant. .A pampering day can include deep-tissue massages and beachside massages. The restaurant, Las Mañanitas, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 3-property class Isla Mujeres hotel, attractions include Terminal Marítima Isla Mujeres and North Beach.
What's nearby
Parque de los Suenos - 5 min walk
Punta Sur - 12 min walk
Dolphin Discovery - 5 min drive
Terminal Marítima Isla Mujeres - 8 min drive
North Beach - 15 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive
Restaurants
Punta Sur - 12 min walk
IceBar Mexico - 3 min drive
Kin Há Isla Mujeres - 6 min walk
Mar Bella - 17 min walk
Playa Tiburón - 3 min drive
About this property
Hotel La Joya
Hotel with private beach and full-service spa
Unwind on the hotel's private white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hotel La Joya, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.
Free breakfast is available daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.
1 building
14 guestrooms or units
3 levels
Continental breakfast (free)
Deli
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Terrace
Garden
Smoking in designated areas
Bar or lounge
Dining venue
Hotel La Joya offers 14 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with cable channels.
Bathrooms include baths or showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages. The spa is open daily.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Food and drink
Free continental breakfast available daily
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Las Mañanitas
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Daily housekeeping
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Direct access to a private beach
Garden
Terrace
Full-service spa
Deep-tissue massages
Spa open daily
Accessibility
No lift
More
3 floors
Building
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Outdoor space
Furnished balcony
More
Air conditioning
Ceiling fan
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel La Joya
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.
We should mention
Pool access available from 8:30 AM to 7:30 PM
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres
Frequently asked questions
What is the cancellation policy at Hotel La Joya?
Hotel La Joya offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hotel La Joya?
As of 27 May 2024, prices found for a 1-night stay for 2 adults at Hotel La Joya on 28 May 2024 start from AU$297.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Hotel La Joya?
Yep, Hotel La Joya has a free self car park.
Are there any beaches close to Hotel La Joya?
The closest beach to Hotel La Joya is North Beach (6.6 km).
Is there a spa on site at Hotel La Joya?
Yep, there is an onsite spa at Hotel La Joya. You'll enjoy services like deep-tissue massages.
Does Hotel La Joya have a pool?
Hotel La Joya has a pool. The pool is open 8:30 AM to 7:30 PM.
Does Hotel La Joya have a waterslide?
No, there is no waterslide at Hotel La Joya, but Garrafon Natural Reef Park is a short 1-minute walk away.
What makes Hotel La Joya a romantic place to stay?
A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel La Joya.
Does Hotel La Joya serve breakfast?
Sure does, free continental brekkie is served daily.
Is there a free airport shuttle available at Hotel La Joya?
No, but there's an airport shuttle for a fee.
Is there a bar or restaurant at Hotel La Joya?
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at Hotel La Joya?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Hotel La Joya?
No, pets and service animals are not allowed.
Hotel La Joya Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 179 out of 261 reviews" "
10 - Excellent
179
Rating 8 - Good. 60 out of 261 reviews" "
8 - Good
60
Rating 6 - Okay. 15 out of 261 reviews" "
6 - Okay
15
Rating 4 - Poor. 3 out of 261 reviews" "
4 - Poor
3
Rating 2 - Terrible. 4 out of 261 reviews" "
2 - Terrible
4
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Punit
Travelled with family and small children
23 Feb 2024
Liked: Cleanliness, staff & service, amenities
They are on the Ocean and have the best views, staff is friendly, and the property gives the old Mexican charm.Good for Insta Posts!
Its a nice place but needs upgrades, we were for a night so could manage but in our room, the toilet door was faulty, TV was not working.
Mixed feelings. The staff are really wonderful. But the room we stayed in was not very nice. The bedsheets were stained, the beds not comfy & everything felt tatty. Examples: the shower curtain was pretty dirty, there were chunks of wood out of the front door, the lampshade was super old and just looked generally run down. The shower was all over the place and water didn’t flow in a single direction. It needs a good lick of paint and some TLC.
The breakfast was not great, a bowl of yogurt and some bread rolls is not ideal maybe some croissants and actual milk instead of powdered creamer would be a nicer touch!
That being said if you want a quiet location this is great. The staff as I mentioned can’t do enough for you and are very kind. The place just needs a lil TLC although other reviewer photos I see are nicer than the room we had.
Nice property. The staff is nice. But there are no services. Bar closed at 7. Dining room closed at 8. There is nothing in the vicinity of the property.
Pros- beautiful setting with pool, aqua sea, tropical foliage, very good food on site, quaint hotel. Staff very helpful and hardworking, several restaurants and a small market within walking but we did enjoy our cart for both the hot day and windy day.
Con’s- loud boats anchor off shore, same as on playa Norte where we stayed earlier. Rooms could use some upgrades- lampshades, curtains, simple things but room were definitely comfortable
Amy
Stayed 2 nights in Feb 2024
6/10 Okay
Gwen, Minneapolis
Travelled with family
5 Feb 2024
Disliked: Property conditions & facilities
Beautiful views, stairs are uneven, things are just tired but the rooms are updated and pleasant.
Gwen
Stayed 2 nights in Feb 2024
2/10 Terrible
Serena
25 Jan 2024
Serena
Stayed 1 night in Jan 2024
8/10 Good
Jacob
11 Jan 2024
Liked: Staff & service
our room was perfect loved the view. overall the property was just perfect. love the value. I just didn't care for the side next to the deck by the ocean. when I looked into the woods their was tons of beer cans and garbage. would of been nice not to have to look at the garbage when I was laying in the sun. we would go again and book the same place