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Hotel La Joya

3.0 star property
Hotel with private beach, outdoor pool

Photo gallery for Hotel La Joya

Exterior
Suite, 2 Queen Beds, Garden View (with shared terrace)
Penthouse, 1 Bedroom, Kitchenette
Property amenity
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • Housekeeping
  • Laundry
The current price is AU$214
includes taxes & fees
8 July - 9 July

Explore the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400
  • Parque de los Suenos
    ā€Ŗ3 min walkā€¬
  • Punta Sur
    ā€Ŗ13 min walkā€¬
  • Dolphin Discovery
    ā€Ŗ5 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ78 min driveā€¬

Room options

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Isla Mujeres

At Hotel La Joya you'll be within steps of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park. Highlights at this beach hotel include a full-service spa, a nearby private beach and a restaurant. .A pampering day can include deep-tissue massages and beachside massages. The restaurant, Las MaƱanitas, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 3-property class Isla Mujeres hotel, attractions include Isla Mujeres Ferry Terminal and North Beach.

What's nearby

  • Parque de los Suenos - 3 min walk - 0.3 km
  • Punta Sur - 13 min walk - 1.1 km
  • Dolphin Discovery - 5 min drive - 4.6 km
  • Isla Mujeres Ferry Terminal - 9 min drive - 7.0 km
  • North Beach - 9 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ā€ŖPunta Sur - ā€¬12 min walk
  • ā€ŖMar Bella - ā€¬17 min walk
  • ā€ŖIceBar Mexico - ā€¬3 min drive
  • ā€ŖKin HĆ” Isla Mujeres - ā€¬6 min walk
  • ā€ŖThe Joint - ā€¬5 min walk

About this property

Hotel La Joya

Hotel with private beach, outdoor pool
Unwind on the hotel's private white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hotel La Joya, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel La Joya offers 14 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,020 reviews
The price is AU$326
includes taxes & fees
20 June - 21 June
Izla Beach Front Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las MaƱanitas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel La Joya

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Hotel La Joya?

Hotel La Joya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel La Joya?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Hotel La Joya on 8 July 2025 start from AU$213.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel La Joya?

Yep, Hotel La Joya has a free self car park.

Are there any beaches close to Hotel La Joya?

The closest beach to Hotel La Joya is Delfines Beach (17.5 km).

Is there a spa on site at Hotel La Joya?

Yep, there is an onsite spa at Hotel La Joya. You'll enjoy services like beachside massages.

Does Hotel La Joya have a pool?

Hotel La Joya has an outdoor pool. The pool is open 8:30 AM to 7:30 PM.

Does Hotel La Joya have a waterslide?

No, there is no waterslide at Hotel La Joya, but Garrafon Natural Reef Park is a short 1-minute walk away.

What makes Hotel La Joya a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel La Joya.

Is there a free airport shuttle available at Hotel La Joya?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel La Joya?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel La Joya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel La Joya?

No, pets and service animals are not allowed.

Hotel La Joya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 310 reviews
Rating 8 - Good. 71 out of 310 reviews
Rating 6 - Okay. 19 out of 310 reviews
Rating 4 - Poor. 6 out of 310 reviews
Rating 2 - Terrible. 5 out of 310 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

camille

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Deslyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pretty to look at but actually rustic and run down

Stayed 1 night in Feb 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room we originally requested was unavailable due to maintenance they made up for it with a free night. The hotel is beautiful the balconies spacious. The entire staff are pleasant and friendly. Love it there
Stayed 5 nights in Jan 2025

8/10 Good

Lorraine

Liked: Staff & service, property conditions & facilities
Truly lovely setting - the views and accessibility to the ocean are incredible we smirked right off the little hotel beach. Pool was delightful, staff highly easy and amenable. Woukd absolutely return again when the opportunity arises.
Stayed 1 night in Feb 2025

8/10 Good

Sofia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Ashley

Travelled with family, Travelled with family and small children
Liked: Staff & service
Great location away from the busy and crowded downtown area. About 5km, which was easy to navigate by bus, taxi or golf cart. Rooms were tired and a little run down.
Stayed 3 nights in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Karen, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small vintage resort with amazing views and attentive friendly staff. Comfortable and close to great restaurants and activities. We snorkeled every morning from the beach below. However if youā€™re not able to climb uneven rocky stairs beware. Itā€™s part of the charm but itā€™s a workout. Some loud noise from hotel renovation and boat partiers. Overall a lovely place. Fair prices. I would happily return.
Stayed 5 nights in Nov 2024

10/10 Excellent

Barbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean. We walked a lot and we felt very safe.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service
I would give it 5 stars however the kitchen opens too late for bf and there is no coffee in the rooms. Also, felt the drinks were overpriced.
Stayed 3 nights in Aug 2024

8/10 Good

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property, the only thing I found odd was thy include a free continental breakfast which is coffee juice fruit bread..n yogurt..itā€™s more expensive on the menu than a traditional breakfast but thy donā€™t let choose ..I found that odd n wound up paying for the lower priced..
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always very friendly and helpful. The property was quiet and beautiful. Would definitely recommend if you want a quiet getaway. Multiple restaurant/bars within walking distance as well as convenient store. Area was safe, we never had any issues in our 5 days staying here. We will be returning.
Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip, Bradenton

Stayed 1 night in Jul 2024

8/10 Good

Lizbeth

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying here in 20 years. Its always a good time
Stayed 7 nights in May 2024

10/10 Excellent

Karen

Stayed 3 nights in May 2024

10/10 Excellent

Skye

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Stayed 3 nights in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 3 nights in Feb 2024

10/10 Excellent

charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just tucked away far enough from the world to be beyond peaceful, but close enough to get into town. With a bus stop literally at your door. This old school Mexican. So donā€™t come here looking for fake skyscraper hotels and pools full of thousands of people. Here itā€™s all about the best sunsets and chill vibes
Stayed 4 nights in Mar 2024