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Francis Arlene - Adults Only

2.0 star property

Photo gallery for Francis Arlene - Adults Only

Courtyard view
Standard Twin Room
Free WiFi, bed sheets
Garden
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

About the area

Isla Mujeres

At Francis Arlene - Adults Only you'll be within just a 10-minute stroll of popular attractions like Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Other amenities include tour/ticket assistance, multilingual staff and a front desk safe. .Attractions within a 10-minute drive of this Centro - Supmza 001 hotel include North Beach and Punta Sur.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.1 km
  • beach near Centro - 2 min walk - 0.2 km
  • Parador Fotográfico - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 3 min walk - 0.3 km
  • North Beach - 5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • ‪El Patio - ‬2 min walk
  • ‪Mamma Rosa - ‬2 min walk
  • ‪Los Burritos - ‬1 min walk
  • ‪Los Mariscos De Humo - ‬1 min walk
  • ‪Al Natural - ‬1 min walk

About this property

Francis Arlene - Adults Only

As a guest of Francis Arlene - Adults Only, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Francis Arlene - Adults Only also features a garden and a front desk safe.

This Isla Mujeres hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • Built in 1991
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Francis Arlene - Adults Only offers 26 air-conditioned accommodations, with a ceiling fan. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and children 16 years old and younger aren't allowed.

Property is also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Francis Arlene - Adults Only?

Francis Arlene - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Francis Arlene - Adults Only?

Yep, Francis Arlene - Adults Only is a short 7-minute walk from North Beach.

Does Francis Arlene - Adults Only have a waterslide?

No, there is no waterslide at Francis Arlene - Adults Only, but Garrafon Natural Reef Park is a short 15-minute walk away.

Is Francis Arlene - Adults Only family-friendly?

No, Francis Arlene - Adults Only is an adults-only property.

Is there a free airport shuttle available at Francis Arlene - Adults Only?

No, Francis Arlene - Adults Only does not offer an airport shuttle service.

What time are check-in & check-out at Francis Arlene - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Francis Arlene - Adults Only?

No, pets are not allowed.

Francis Arlene - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 110 reviews
Rating 8 - Good. 48 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 8 out of 110 reviews
Rating 2 - Terrible. 6 out of 110 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
The staff was super attentive.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old school hotel! The owner and his family are top notch. Hot showers, AC and plenty of shared space.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and took good care of us 🙂 comfy bed and great view from the balcony. Ac works well and the prices are great! Highly recommended 🙂🙂
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Friendly, older building but had a nice
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mejha

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming :) Room was cleaned each day! Perfect little stay and highly recommend to all :) We will be back! Thank you all so much !
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities
Had wonderful time at the FA. People were super nice, room was spacious and clean, quiet and the location was outstanding. I would definitely return.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Rick

Nice front desk staff Leana was great ! Good beds showers and Ac was amazing … Thanks all
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
It is a convenient safe place. Great staff. I will definitely stay there again.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

sandra

Disliked: Property conditions & facilities
Amazing view
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

Nice simple family owned hotel in a great spot
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very safe and comfortable
Stayed 6 nights in Feb 2025
Verified

4/10 Poor

Leesa

Disliked: Cleanliness, amenities, property conditions & facilities
Very expense for what you get. Noisy & no running water for shower n fridge did not work. The owner was very helpful to find me a doctor as I had a bad food allergy. Very busy island
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marilyn

It is close to what we wanted.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so very friendly, nice and helpful. The property is extremely clean. They are willing to help with whatever you might need. The rooms are spacious and clean. Hotel is within walking distance of many places to go shopping, eat, etc. Would definitely recommend!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. its not a high end hotel. for my needs was amazing. is my 2nd time staying here. Solo traveler. Internet signal could be stronger and stable but it works well. Staff is wonderful. Thanks abuelo Gerardo e to the amazing Manoel
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

David

Liked: Staff & service
People were friendly and they did have a water dispenser.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isla

Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Stayed 7 nights in Jul 2024
Verified

2/10 Terrible

Andrego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for the whole stay
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Jose

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It’s very outdated it needs a lot of work
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices. The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better. I would definitely stay here again.
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Leni

Disliked: Cleanliness

Love Isla

Initial confusion about paying. We thought Hotel.com quoted price was it and brought that much cash, but at reception we were asked to pay tax. However, they quickly forgave the tax. Room was comfortable, although no drawers for clothes. No coffee pot, shampoo or soap. Wifi was decent in our room. Loved the balconies in our room and the various balconies and garden around the hotel. Perfect location for us near restaurants and shopping. One block from ocean, 3 or 4 blocks from North white sand beaches. Room cleaned daily. As in many places on the island, toilet paper goes in trash, not toilet. Staff was very nice.