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Aparthotel

Casa Azul Maya

Property class: 3

Photo gallery for Casa Azul Maya

A wooden balcony railing overlooking a coastal area with a stone wall and potted plants.
A wooden balcony railing overlooking a lush garden and a view of the sea.
A modern living room with a green sofa, white chairs, a wooden dining table, and a large painting of a sea turtle.
A hotel room with a bed, a dining table with chairs, a painting of a sunset, and a television on the wall.
A hotel room with a bed, a dining table with chairs, a painting of a tropical scene, and a ceiling fan.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
The current price is AU$231
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400
  • Place, Parque de los Suenos
    ‪1 min walk‬
  • Place, Garrafon Natural Reef Park
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪9 min walk‬

Room options

View all photos for Family Room

A bed with a wooden headboard, two pillows, a colorful bedspread, and a wicker basket on the side.

Family Room

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with a wooden bed, white chairs, a wooden dining table, and a painting on the wall.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Double Room

A covered balcony with a wooden railing, potted plants, and a view of lush greenery and trees.

Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Isla Mujeres

Casa Azul Maya places you steps from Parque de los Suenos and within a short 5-minute stroll of Garrafon Natural Reef Park. Highlights at this beach aparthotel include 3 outdoor swimming pools, and in-room kitchenettes and free WiFi. .Each apartment is soundproofed and features Smart televisions with cable channels, along with a dining area, a coffee/tea maker and in-room massages. A kitchenette, a living room and a microwave are also available. .At the aparthotel's own poolside bar, you can stop for a drink. Spend the day at the nearby private beach where you'll find free beach club nearby, and enjoy the on-site kids' swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and noon. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Isla Mujeres aparthotel include Isla Mujeres Sculpture Garden and Shark Beach.
View more Aparthotels in Isla MujeresOpens in a new window

What's nearby

  • Parque de los Suenos - 1 min walk - 0.1 km
  • Garrafon Natural Reef Park - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 9 min walk - 0.8 km
  • Punta Sur - 17 min walk - 1.5 km
  • Isla Mujeres Sculpture Garden - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive

Restaurants

  • ‪Zaza Beach Club - ‬7 min walk
  • ‪Albatros Beach Club - ‬14 min walk
  • ‪The Joint - ‬10 min walk
  • ‪Icebar - ‬2 min drive
  • ‪Rancho Capricho - ‬7 min walk

About this property

Casa Azul Maya

Unwind on the private sandy beach, located just 10 metres away. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Casa Azul Maya and enjoy amenities such as a children's pool.

You can enjoy a drink at the pool bar. WiFi is free in public spaces. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres aparthotel is smoke free.

  • 7 guestrooms or units
  • Towels for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar by the pool
Casa Azul Maya offers 7 accommodations with a safe and coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with cable channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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The price is AU$107
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Beach

  • Sandy private beach nearby
  • Beach towels
  • Free beach club nearby

Pool/Spa

  • 3 outdoor pools
  • In-room massages
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Cot: MXN 500 per day

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 10 for adults and MXN 10 for children
  • A poolside bar
  • Couples/private dining
  • Private picnics

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 500 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • Smart TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near the bay
  • Near the ocean

Things to do

  • Bicycle rentals
  • Children's pool
  • Ecotours nearby
  • Fishing nearby
  • Outdoor pool (guest access) nearby
  • Snorkelling nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Window guards
  • Fire extinguisher

General

  • 7 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Azul Maya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cots (infant beds) are available for MXN 500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 10 for adults and from MXN 10 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azul Maya Aparthotel Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Casa Azul Maya?

Casa Azul Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Azul Maya?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Casa Azul Maya on 1 Sept 2026 start from AU$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Azul Maya?

Yep, Casa Azul Maya has a free self car park. Onsite parking is limited.

Are there any beaches close to Casa Azul Maya?

The closest beach to Casa Azul Maya is Delfines Beach (17.6 km).

Does Casa Azul Maya have a pool?

Casa Azul Maya has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does Casa Azul Maya have a waterslide?

No, there is no waterslide at Casa Azul Maya, but Garrafon Natural Reef Park is a short 1-minute walk away.

What makes Casa Azul Maya a romantic place to stay?

Couples dining and romance packages, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Casa Azul Maya.

Is Casa Azul Maya family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Casa Azul Maya is a hit with families.

Does Casa Azul Maya serve breakfast?

You bet, cooked-to-order brekkie is served daily between 8:00 AM and noon.

Is there a free airport shuttle available at Casa Azul Maya?

No, Casa Azul Maya does not offer an airport shuttle service.

What time are check-in & check-out at Casa Azul Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Azul Maya?

No, pets and service animals are not allowed.

Casa Azul Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 103 reviews
Rating 8 - Good. 18 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ali

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! You get a voucher for breakfast at Lorettas which is DELICIOUS and i cannot recommend enough. Beach there is gorgeous and staff is lovely. They let us check in early (yay) which was very accomodating and so kind and polite staff. Clean, comfy beds and great room. Only thing is a little bit overpriced for the room (no balcony or outside space) but besides that so good!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property! Had a blast staying here.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Brita

Liked: Cleanliness, check-in, communication, listing accuracy
Wonderful family stay at Casa Azul Maya! We did have a ground floor room which was a bit more humid - but the AC kept it cool and it was fine for all of us. Beds were comfortable, staff helpful and room was cleaned everyday with fresh bath and beach towels as needed. The partnership with Loretta’s was perfect; amazing breakfasts, access to pool and ocean were picturesque. South side of the island is much calmer and slower pace -with great food, coffee and Punta Sur—- we’d come back in a heart beat.
Sweet alley of the hotel. Some noise during the day- but no issues at night.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Evan

Liked: Cleanliness, property conditions & facilities
The room was nice, clean and quiet. We wished there was an outdoor space where we could have our coffee in the mornings. Kin Ha isn’t included at Casa Azul Maya anymore, which was a very family friendly beach club. The included club now is Loretta’s, which is very nice and the food excellent, though not as family oriented.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, check-in, communication, listing accuracy
This has been my family's second stay at Casa Azul Maya and we enjoy the large Isla room on the second floor. Plenty of space for our 3 kids to spread out. Air conditioners in all 3 rooms work well and you can tailor the temp to however you like. Off the beaten path so it's more quiet which is great for a family or couple looking to have a peaceful escape. The staff at Casa Azul Maya are incredible and take great care of you. Angel and Geo are incredible and make you feel like family. Their connection with Lorettas for breakfast and beach chairs is also so worth it. Will gladly be back again in the future.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Theresa

The place is a gem. Super nice staff.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Casa Azul Maya is a beautiful little hotel located on the south end of Isla. The room was clean and the amenities were perfect. The included breakfast at Kin Ha is a big plus. Check in was so easy! Angel, the receptionist, was so kind and made the experience that much better. We loved our stay here!
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Candace

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay. Have been to Isla many times, but this was our first time staying South Island. Our room was comfortable and roomy with many extras. Bonus was having a free breakfast at the affiliated KinHa Beach Club, where you can also spend the day enjoying the loungers and water toys. Several very good restaurants within a short walk. The whole area had a nice vibe and very chill. Highly recommend.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities, communication
Very nice
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Stayed 10 nights in Sep 2022
Verified review

10/10 Excellent

Bruny

Liked: Property conditions & facilities, communication
I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Stayed 5 nights in Jan 2023
Verified review

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, communication
Website misleading in stating pool and private beach in property amenities. There is not. There is a pool and beach at public beachclub across street. Liked the quiet location and on bus route.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

mulan

Liked: Cleanliness, amenities, property conditions & facilities, communication
there was party music about 10:30 pm last night nearby. Beside that, everything was good.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Brittanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Stayed 7 nights in Aug 2022
Verified review

8/10 Good

Sam

Liked: Cleanliness, amenities, communication
Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, room comfort, communication

Thumbs up!

Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!
Stayed 10 nights in Sep 2022
Verified review

2/10 Terrible

Natasha

Disliked: Room comfort, communication

Terrible service by hotel management and Hotels.co

Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Alma

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Risa

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Stayed 8 nights in Jul 2023
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!
Stayed 5 nights in Nov 2022
Verified review

8/10 Good

cecilie

Liked: Cleanliness
Bodde 1 natt. Store rene rom. Kjøleskap på rommet. God frokost på et hotell over gaten. Kin ha parc er rett over veien.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ann-Katrin

Liked: Cleanliness, room comfort, communication

Sehr schöne Unterkunft

Schöne Unterkunft im ruhiger gelegenen Süden der Insel. Wir hatten ein großes, sauberes Zimmer und waren damit voll zufrieden. Das Frühstück im Beachclub war gut mit hervorragender Aussicht.
Stayed 2 nights in Aug 2025