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Hotel Description

A luxury stay in Cancun awaits you at Sun Palace Cancun - Adults Only - All-inclusive. You'll be 1.8 km (1.1 mi) from Iberostar Cancun Golf Course and 2 km (1.2 mi) from Delfines Beach. Highlights at this all-inclusive property include 4 restaurants, 3 outdoor swimming pools, and a full-service spa.

A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, La Tratto, serves Italian cuisine and is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite gym and spa tub. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. Free full breakfast is available daily between 7 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this Zona Hotelera property include La Isla Shopping Mall and El Rey Ruins.

Superior Deluxe Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$714* Per night/room 12 May - 13 May

Superior Honeymoon Suite Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Two Bedroom Presidential Suite - Ocean View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Junior Suite Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Governor Suite Partial Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Junior Suite Ocean View - Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

About the Sun Palace Cancun - Adults Only - All Inclusive

Location Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO 77500

All-inclusive Details

  • Gratuities included
  • All food and beverages included
  • All non-motorised water sports included
  • 24-hour room service
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All available beverages included

Property Features

Sun Palace Cancun - Adults Only - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sun Palace Cancun - Adults Only - All-inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a steam room, and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking is free. A complete renovation of Sun Palace Cancun - Adults Only - All-inclusive was completed in December 2019. This Cancun property is smoke free.

  • 1 building
  • 247 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7 AM to 11:30 AM.

La Tratto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Aurora - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Reservations are required. Open daily.

Thai - This restaurant serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sun Palace Cancun - Adults Only - All-inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sun Palace Cancun - Adults Only - All-inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Sun
  • Sun Couples
  • Sun Palace Couples
  • Sun Palace Couples Only
  • Sun Palace Couples Only All Inclusive
  • Sun Palace Couples Only All Inclusive Cancun
  • Sun Palace Couples Only Cancun
  • Sun Palace Couples All Inclusive Cancun
  • Sun Palace Couples All Inclusive
  • Sun Palace Couples Cancun
  • Sun Palace Couples All Inclusive All-inclusive property Cancun
  • Sun Palace Couples All Inclusive All-inclusive property
  • Sun Couples Inclusive inclusi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.