Luxury Family Hotels - accommodation in Bury St Edmunds

Convenient location and easy access, room comfortable and clean. Reception changed our rooms to ground floor on request at arrival, as allocated rooms were not easily accessed, lots of stairs up and down and corridors. Breakfast ok on Saturday but not very hot, tea and coffee machine dispensing very weak and tasteless coffee and tea. Parking good, but quite along waln to reception.

I've stayed here many times and it never fails to astound me how lovely this hotel is. From the reception staff to the rooms themselves. Just a wonderful place to stay

We had such a lovely stay at The Ickworth Hotel. The place itself is beautiful — the grounds are stunning, and the whole property has such a peaceful, relaxing feel. Everything was really well kept, and it honestly felt like a little escape from everyday life. The staff were all friendly and helpful, but I especially want to mention Millie at reception. She was so kind and welcoming — really went out of her way to make sure we had everything we needed. Her positive energy and smile made such a difference to our stay. Everytime I had an interaction with her it felt like I’ve known for ages and she’s just one of my close friends. It is really important to cherish people like her because for a guest they’re the faces of the Hotel and their behaviour can make or break guests experience. Would definitely recommend The Ickworth Hotel to anyone looking for a quiet and memorable getaway. Can’t wait to come back!