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Dragonfly Hotel Bury St Edmunds

3.0 star property
Hotel with free parking, near St Edmundsbury Cathedral

Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Standard Double Room
Lounge
Exterior
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • Place, St Edmundsbury Cathedral
    ‪19 min walk‬
  • Place, Greene King Brewery
    ‪2 min drive‬
  • Place, The Apex
    ‪3 min drive‬
  • Airport, Cambridge (CBG)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(34 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Bury St Edmunds

At Dragonfly Hotel Bury St Edmunds you'll be within a 20-minute stroll of St Edmundsbury Cathedral and The Athenaeum. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. .Sights within a 20-minute walk of this 3-property class Bury St Edmunds hotel include Greene King Brewery and Theatre Royal.

What's nearby

  • St Edmundsbury Cathedral - 19 min walk - 1.7 km
  • The Athenaeum - 19 min walk - 1.7 km
  • Greene King Brewery - 2 min drive - 2.0 km
  • The Apex - 3 min drive - 3.3 km
  • Ickworth House - 11 min drive - 12.1 km

Getting around

  • Bury St Edmunds Station - 6 min drive
  • London (STN-Stansted) - 56 min drive

Restaurants

  • ‪The Moreton Hall - ‬14 min walk
  • ‪Hilltop Café & Takeaway - ‬11 min walk
  • ‪Hendo's Fish & Chips - ‬19 min walk
  • ‪Dog and Partridge Hotel Bury St. Edmunds - ‬18 min walk
  • ‪Prezzo - ‬20 min walk

About this property

Dragonfly Hotel Bury St Edmunds

Hotel with free parking, near St Edmundsbury Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Dragonfly Hotel Bury St Edmunds also features a garden and a picnic area. Free self parking is available.

This 3-star Bury St Edmunds hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 2 levels
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Frequently asked questions

What is the cancellation policy at Dragonfly Hotel Bury St Edmunds?

Dragonfly Hotel Bury St Edmunds offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dragonfly Hotel Bury St Edmunds?

Yep, Dragonfly Hotel Bury St Edmunds has a free self car park.

Does Dragonfly Hotel Bury St Edmunds serve breakfast?

Yep, buffet brekkie is offered on weekdays between 6:30 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Dragonfly Hotel Bury St Edmunds?

No, Dragonfly Hotel Bury St Edmunds does not offer an airport shuttle service.

Is there a bar or restaurant at Dragonfly Hotel Bury St Edmunds?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dragonfly Hotel Bury St Edmunds?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dragonfly Hotel Bury St Edmunds?

No, pets are not allowed.

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 1001 reviews
Rating 8 - Good. 399 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Like to watch fire TV stick. 1st room HDMI port was broken so switched rooms. 2nd room was the same. 2 singles beds pushed together to make a double, which are slightly different heights so not overly comfortable. Average experience on this occasion.
Stayed 1 night in Jul 2025

2/10 Terrible

Gaetane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start off my hotel room smelled really bad. Every time I entered the room I was hit with a stench to which felt like it came from the carpet itself then to top it off, with every flush you could smell the sewer. Although this property is known to locals, the sign of the hotel should be a bit more visible for visitors new in the area. In addition, I wish it was advertised that the room has no AC. Although the heat bothered me, the smell was so much that that’s all I could focus on with the fear of the smell would stay on my clothes. But aside from that, great staff, lots of parking space and nice dinning area.
Stayed 2 nights in Jun 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Nice quick check in,room nice and clean and beds very comfortable.Bathroom nice and clean ,plenty of towels , toiletries provided.Was a hairdryer,only thing would have been nice to have a socket near a mirror when drying your hair.This room we had this time was a lot noiser from all the traffic .Breakfast had plenty of choice ,nice to have brand name cereals,cooked breakfast was okay but mushrooms were nearly raw and fried eggs were quite rubbery looking and hard
Stayed 1 night in Jul 2025

6/10 Okay

PHILIP

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveller
Disliked: Staff & service
Toilet still had last persons mess in it , electrics tripped in the night, only lights worked. No power to tv or any electrical socket. I didn’t report, until the next morning, as was after 10pm
Stayed 1 night in Jun 2025

6/10 Okay

Simon

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Christine

Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

4/10 Poor

Graham

Overall initial impression was good, Ordered for evening meal and waited an hour for the food although the restaurant wasn't busy. Breakfast both mornings seemed to have one waitress rushing everywhere, people waiting for buffet to be refilled, sausages, bacon , hash browns orange juice etc all brought by this single waitress. Our room wasn't serviced after tbe first night, so wehad get coffee, milk from reception. We paid as much for our stay here as other hotels, where the service in the rooms and restaurant was spot on. I hope this is a one off.
Stayed 2 nights in May 2025

8/10 Good

Niki

Liked: Cleanliness, staff & service, room comfort

Ok stay at the Dragonfly

Lovely hotel, just the room had no main light so it was a bit dark, also the shower was nice apart for the temperature control, it was either cold or hot just couldn’t get a happy medium. Breakfast the next morning was really good.
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in May 2025

6/10 Okay

Dave

Business traveller
Liked: Cleanliness, property conditions & facilities

Average

Pros Friendly staff Clean room Good free car park inc EV charging Cons Room quite small, window small so not much light Restaurant menu very basic, usual burgers, pizza , fish n chips etc Didn’t look appealing so I ate elsewhere Breakfast was very basic, not much choice , no pastries and only one 2 slice toaster for the whole restaurant! This caused a back log and long wait. On check out, no ‘how was your room ? Questions, just thanks and goodbye which I get a lot in the hotels I stay in Not sure I would stay again, was just average
Stayed 1 night in May 2025

8/10 Good

Jacqueline, SEVENOAKS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. Bathroom very clean. Carpet had a couple of sticky spots. Breakfast was excellent. The grass verges were littered with plastic bottles and old food wrappings. It was a bit windy and could possibly have come from full bins.
Stayed 1 night in May 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Meghan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Meghan

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay in a comfortable clean hotel

Well presented hotel with friendly staff, clean and comfortable rooms. very good selection at breakfast - ideal for a short stay.
Stayed 1 night in Mar 2025

8/10 Good

Vrbo

Stayed 2 nights in Mar 2025

6/10 Okay

Damien

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Paul, Abbotsford

,
Stayed 1 night in Dec 2024