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Dragonfly Hotel Bury St Edmunds

3.0 star property
Hotel with free parking, near St Edmundsbury Cathedral

Photo gallery for Dragonfly Hotel Bury St Edmunds

Relax in a cozy seating area with plush armchairs and a round table, surrounded by framed pictures and a large window.
Relax in this inviting sunroom with a sofa, armchairs, and a small table, surrounded by potted plants and exposed brick walls.
Relax in comfort with a large bed, flanked by nightstands and a stylish headboard.
Enjoy a drink at the bar, where a selection of taps and bottles await, surrounded by ornate mirrors and lush greenery.
Enjoy a peaceful retreat in this serene building, featuring a glass conservatory and adjacent outdoor dining area.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • St Edmundsbury Cathedral
    ‪19 min walk‬
  • Greene King Brewery
    ‪2 min drive‬
  • The Apex
    ‪3 min drive‬
  • Cambridge (CBG)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(29 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free rollaway/extra beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Bury St Edmunds

At Dragonfly Hotel Bury St Edmunds you'll be within a 20-minute stroll of St Edmundsbury Cathedral and The Athenaeum. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. .Sights within a 20-minute walk of this 3-property class Bury St Edmunds hotel include Greene King Brewery and Theatre Royal.

What's nearby

  • St Edmundsbury Cathedral - 19 min walk - 1.7 km
  • The Athenaeum - 19 min walk - 1.7 km
  • Greene King Brewery - 2 min drive - 2.0 km
  • The Apex - 3 min drive - 3.3 km
  • Ickworth House - 11 min drive - 12.1 km

Getting around

  • Bury St Edmunds Station - 6 min drive
  • London (STN-Stansted) - 56 min drive

Restaurants

  • ‪Bury Bowl - ‬18 min walk
  • ‪Moreton Hall - ‬12 min walk
  • ‪The One Bull - ‬20 min walk
  • ‪The Fox Inn - ‬17 min walk
  • ‪Prezzo - ‬20 min walk

About this property

Dragonfly Hotel Bury St Edmunds

Hotel with free parking, near St Edmundsbury Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Dragonfly Hotel Bury St Edmunds also features a garden, a picnic area, and express check-out. Free self parking is available.

This 3-star Bury St Edmunds hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 2 levels
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Frequently asked questions

What is the cancellation policy at Dragonfly Hotel Bury St Edmunds?

Dragonfly Hotel Bury St Edmunds offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dragonfly Hotel Bury St Edmunds?

Yep, Dragonfly Hotel Bury St Edmunds has a free self car park.

Does Dragonfly Hotel Bury St Edmunds serve breakfast?

Yep, buffet brekkie is offered on weekdays between 6:30 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Dragonfly Hotel Bury St Edmunds?

No, Dragonfly Hotel Bury St Edmunds does not offer an airport shuttle service.

Is there a bar or restaurant at Dragonfly Hotel Bury St Edmunds?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dragonfly Hotel Bury St Edmunds?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dragonfly Hotel Bury St Edmunds?

No, pets are not allowed.

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 264 out of 984 reviews
Rating 8 - Good. 392 out of 984 reviews
Rating 6 - Okay. 189 out of 984 reviews
Rating 4 - Poor. 92 out of 984 reviews
Rating 2 - Terrible. 47 out of 984 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Meghan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Meghan

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay in a comfortable clean hotel

Well presented hotel with friendly staff, clean and comfortable rooms. very good selection at breakfast - ideal for a short stay.
Stayed 1 night in Mar 2025

8/10 Good

Vrbo

Stayed 2 nights in Mar 2025

6/10 Okay

Damien

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Paul, Abbotsford

,
Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying there
Stayed 6 nights in Jan 2025

6/10 Okay

Matthew

Travelled with family
Disliked: Property conditions & facilities

Ok

Ok. Outside Bury. Yo get what you pay for
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dragonfly Hotel

Lovely friendly hotel. Ideal for what we wanted. Would definitely recommend
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Could have been a lot cleaner. Marks on sofa bed and smell of room all could be improved. Staff were great and very professional.
Stayed 1 night in Dec 2024

4/10 Poor

JOHN

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Disabled WC is not suitable for disabled persons. Ran out of selected food ordered & room cold
Stayed 2 nights in Dec 2024

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a bit unfriendly. Shower had mouldy seals. Lights in room ceiling was out. Heater wasn't working so had to use fan heater. Was noisy. Shame because it was nice and quiet other than that, despite the strong smell of drugs...room 322
Stayed 1 night in Dec 2024

8/10 Good

ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable and easily accessible.
Stayed 1 night in Dec 2024

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Judith Plummer

Travelled with family
Liked: Cleanliness, staff & service
Roughly what you would expect. Room, service all OK. Various pizzas on the menu for dinner, but not available. Expensive ev charging. Rooms ridiculously hot for December. Breakfast not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Second time we’ve stayed here. Very convenient hotel, tidy clean rooms and bathroom so no complaints.
Stayed 1 night in Dec 2024

8/10 Good

Nigel

Stayed 3 nights in Dec 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Okay but lacks class.

It’s a nice, clean hotel and good value. However the breakfast seemed expensive if you purchase on the day. The staff were friendly but lacked a bit of professionalism. Maybe just inexperienced. The eating area is a bit clinical and unappealing. The entrance is around the back, next to the car park and therefore hard to find. It could be a great hotel if the restaurant was more luxurious and the entrance signposted.
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed. No vegan options for breakfast.

Someone had stood outside my room smoking, ugh, and smelt in my room but i opened the window for a bit. Good night’s sleep, nice and warm.
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing stay
Stayed 1 night in Nov 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bury's Great

Just a two night stay to visit Bury's Xmas Markets, all good no problems and great breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mrs DA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Business Trip

It was a satisfactory night stay with nothing outstanding
Stayed 2 nights in Jul 2024