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Le Louise Hotel Brussels - MGallery

5.0 star property
Luxury hotel with health club and 24-hour business centre

Photo gallery for Le Louise Hotel Brussels - MGallery

Reception
Front of property
Suite, 1 King Bed, Garden View (Botanic)
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Gym
  • Room service
The current price is AU$261
includes taxes & fees
21 June - 22 June

Explore the area

Map
Avenue de la Toison d'Or, 40, Brussels, 1050
  • Avenue Louise
    ‪3 min walk‬
  • Manneken Pis Statue
    ‪14 min walk‬
  • La Grand Place
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View (Le Louise, Garden and City view)

Suite, 1 King Bed, City View (Le Louise, Garden and City view)

Suite, 1 King Bed, City View (Le Louise, Garden and City view)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (Botanic)

Suite, 1 King Bed, Garden View (Botanic)

Suite, 1 King Bed, Garden View (Botanic)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Garden or City view)

Superior Room, 1 King Bed (Garden or City view)

Superior Room, 1 King Bed (Garden or City view)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (Homage)

Suite, 1 King Bed, Garden View (Homage)

Suite, 1 King Bed, Garden View (Homage)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Garden or City view)

106-cm flat-screen TV with satellite channels, TV, offices

Superior Room, 2 Single Beds, City View (Garden or City view)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Suite, 1 Bedroom, Courtyard View (Homage Audrey Hepburn)

Comfort Suite, 1 Bedroom, Courtyard View (Homage Audrey Hepburn) | Living area

Comfort Suite, 1 Bedroom, Courtyard View (Homage Audrey Hepburn)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (Homage Marguerite Yourcenar)

Suite, 1 King Bed, Garden View (Homage Marguerite Yourcenar)

Suite, 1 King Bed, Garden View (Homage Marguerite Yourcenar)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (Homage Peyo)

Suite, 1 King Bed, Garden View (Homage Peyo)

Suite, 1 King Bed, Garden View (Homage Peyo)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Garden or City view)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds (Garden or City view)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City and Garden View

Deluxe Room, 1 King Bed, City and Garden View

Deluxe Room, 1 King Bed, City and Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Brussels

A luxury stay in the heart of Brussels awaits you at Le Louise Hotel Brussels - MGallery. Within a 5-minute stroll you'll find Avenue Louise and Brussels Park within a 15-minute walk. Highlights at this family-friendly hotel include a restaurant, a gym and a bar/lounge. .The restaurant, Maison Louise - Kitchen, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Maison Louise - Bar is the hotel's own cocktail bar, serving drinks along with light fare. 3767 square feet (350 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 5-property class Ixelles hotel include Manneken Pis Statue and La Grand Place.

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Brussels Park - 12 min walk - 1.0 km
  • Manneken Pis Statue - 14 min walk - 1.2 km
  • La Grand Place - 17 min walk - 1.5 km
  • Brussels Christmas Market - 6 min drive - 2.3 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 13 min walk
  • Brussels Airport (BRU) - 29 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬4 min walk
  • ‪Buddy Buddy - ‬1 min walk
  • ‪The Huggy's Bar - Bruxelles 2 - ‬3 min walk
  • ‪Cospaia - ‬1 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬3 min walk

About this property

Le Louise Hotel Brussels - MGallery

Luxury hotel with health club and 24-hour business centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 8 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A health club, a terrace, and barbecue grills are also featured at the luxury Le Louise Hotel Brussels - MGallery. For a fee, parking is available. A complete renovation of Le Louise Hotel Brussels - MGallery was completed in November 2021.

Smoking is allowed in designated areas at this 5-star Brussels hotel.

  • 169 guestrooms or units
  • 6 levels
  • 2 buildings
  • Conference rooms
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 1988
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Le Louise Hotel Brussels - MGallery offers 169 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 106-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desks and complimentary weekday newspapers. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Spanish

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Exterior

The Hotel

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,209 reviews
The price is AU$254
includes taxes & fees
29 June - 30 June
The Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (EUR 30 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Maison Louise - Bar
  • Maison Louise - Kitchen

Things to do

  • 24-hour gym

Family friendly

  • Baby bath
  • Children's books
  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (3,767 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - November 2021
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 106-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sofitel Brussels Louise
Sofitel Brussels Louise
Accor Brussels Le Louise
Brussels Sofitel
Sofitel Brussels Le Louise Belgium
Sofitel Brussels Le Louise Hotel Ixelles
Hotel Sofitel Louise
Sofitel Louise

Frequently asked questions

What is the cancellation policy at Le Louise Hotel Brussels - MGallery?

Le Louise Hotel Brussels - MGallery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Le Louise Hotel Brussels - MGallery?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Le Louise Hotel Brussels - MGallery on 21 June 2025 start from AU$253.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Le Louise Hotel Brussels - MGallery?

Yep, Le Louise Hotel Brussels - MGallery has valet parking with in/out privileges for EUR 30 per day.

What makes Le Louise Hotel Brussels - MGallery a romantic place to stay?

Garden-view dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Le Louise Hotel Brussels - MGallery.

Is Le Louise Hotel Brussels - MGallery family-friendly?

You bet! With amenities such as children's meals and a BBQ, as well as highchairs and baby baths in the guestrooms, it's no surprise that Le Louise Hotel Brussels - MGallery is a hit with families.

Does Le Louise Hotel Brussels - MGallery serve breakfast?

Sure does, buffet brekkie is on offer on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Le Louise Hotel Brussels - MGallery?

No, Le Louise Hotel Brussels - MGallery does not offer an airport shuttle service.

Is there a bar or restaurant at Le Louise Hotel Brussels - MGallery?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Louise Hotel Brussels - MGallery?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Le Louise Hotel Brussels - MGallery?

Cats and dogs are welcome at Le Louise Hotel Brussels - MGallery, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Le Louise Hotel Brussels - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aryam, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service
Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as good for a 5-star hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Eva

All good only the staff from the restaurant didn’t speak English or Dutch and that make it a little bit difficult!
Stayed 1 night in Jan 2025

10/10 Excellent

Milos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odlican

Stayed 1 night in Jan 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Jan 2025

10/10 Excellent

Kamron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff. The room was warm and I couldn’t turn down the temp. And because our room overlooked the street, it was loud pretty much all hours of the day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daghan

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

A hotel with a nightclub you didnt ask for

At first the hotel seemed quite nice, they let us check in very early which was helpful and the room was a decent size and well presented, seemingly relatively recently done. After we went out and came back later we found small issues starting to appear... - the bathroom has a large full length window in it (with a thin blind) which means anytime you turn on the bathroom light the bedroom is brightly lit, making it impossible for anyone to sleep - the sink was jammed closed meaning water stayed sat in it. A small issue but frustrating - room wasnt that warm and the heating on a/c even turned to 28 degrees just pushed cool air. My wife ended up putting a couple of towels on top of the very thin duvet (crazy right!) - the coffee machine (a standard one have used in dozens of hotels) wouldnt turn on... so no coffee in the morning - then the worst and complete deal breaker to ever considering staying in this hotel again (a definite NO). Around 1-2am loud music started right outside our window. This got louder and louder, continuing past 8am and making it literally impossible to sleep. It seems there is a nightclub right outside the courtyard to the hotel and its HUGELY noisy. You can clearly and loudly hear the music and the DJ and its just way too loud and comes right into the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin, Olathe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, great staff. They even gave us a champagne birthday surprise. Concierge is one of the best in the business.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alessandra, Chino Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk are amazing. They are the nicest people we have encountered. They are also amazing with kids; making them feel at home.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower
Stayed 3 nights in Nov 2024

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic. The best drinks in the bar for sure. My only request would be a few plant based options for room service or dining. Overall, I would return and highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph, Newtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, but it is not a 5-star hotel.
Stayed 3 nights in Nov 2024

2/10 Terrible

Siavash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the service provided was minimal, and the room condition was far below acceptable standards. Specific issues I encountered include: 1. The building appeared old and had a noticeable unpleasant smell. 2. The room condition was poor and did not meet expectations.
Stayed 1 night in Nov 2024

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Asal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Staff & service

Won't be back

Room was OK but disappointed as was expecting five star comfort. In fact the room appeared like a 3* or 4* Mercure standard with very small beds. Also the room was cold although an engineer fixed it. The main issue was the horrible treatment on checkout by reception. We advised that we did not take breakfast and were not believed. Left waiting while they went to check with the restaurant and came back and still insisted we had it. Finally, the manager intervened. We do not appreciate being treated as liars. Also dinner service was poor (we got tired of waiting and stood up to pay in the end, missing dessert).The location is an an upmarket part of Brussels, however we were warned about walking to the Gare du Midi which indeed is in a quite sleazy area, not so far away.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful visit!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ludivine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

ok soon

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Shuk Ching

Stayed 4 nights in Oct 2024