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Mandarin Oriental Ritz, Madrid

A luxurious hotel lobby with a central bar, high ceilings, and abundant greenery.

A luxurious dining room with a round table set for a meal, large decorative balls on the floor, and a chandelier.

A luxurious indoor pool area with marble walls, a large chandelier, and a spa-like setting with loungers and a glass-enclosed hot tub.

An outdoor seating area with white furniture and greenery.

A luxurious bar area with high stools, a bartender, and a bar counter.

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Pet-friendly
Parking included
Air-conditioning

includes taxes & fees

22 Sept - 23 Sept

Explore the area

Plaza de la Lealtad 5, Madrid, Madrid, 28014

Place, Thyssen-Bornemisza National Museum
‪3 min walk‬
Place, Plaza de Cibeles
‪5 min walk‬
Place, Gran Via
‪8 min walk‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪19 min drive‬

Room options

A bed with white linens and a single beige pillow, a black textured headboard, and a gold pendant light.

Superior Twin Room

Sleeps 2
2 Single Beds
Free wired internet

A hotel room with a bed, two bedside lamps, a nightstand with a clock, and a vase with flowers.

Deluxe Twin Room

Sleeps 2
2 Single Beds
Free wired internet

A four-poster bed with a dark headboard, a bedside table with a lamp, a chair, and a desk with a lamp.

Deluxe King Room

Sleeps 2
1 King Bed
Free wired internet

A grand building with a symmetrical facade, large arched windows, and a central entrance with ornate black metal gates.

Superior Room, 1 King Bed

Exceptional

30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free wired internet

A grand lobby with a high ceiling, ornate gold decorations, and a central reception desk.

Mandarin, Room, 1 King Bed

Exceptional

City view
48 sq m
1 bedroom
Sleeps 2
1 King Bed
Free wired internet

A four-poster bed with a dark wooden headboard, a beige sofa, a small round table with a vase of flowers, and a side table with a lamp and books.

Junior Suite

Exceptional

50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free wired internet

A hotel room with a bed, a sitting area with a sofa and armchair, a desk with a chair, and a dining table with food and drinks.

Premier Suite (Junior)

Exceptional

City view
42 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Suite (Palm Court)

52 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite (Park)

Park view
68 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A spacious bedroom with a large bed, a sitting area with a chair and table, and a view of the outdoors through a window.

Suite (Prado)

Exceptional

City view
68 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A well-appointed living room with a round dining table, elegant chairs, and a chandelier.

Suite (Turret)

City view
78 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A bedroom with a large bed, bedside tables, a nightstand, a window with curtains, and a skylight.

Suite (Ritz)

City view
66 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A spacious bedroom with a large bed, bedside tables, a nightstand, a chair, and a view of the city through the window.

Mandarin, Suite

City view
73 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a large bed, a sitting area with a table and chairs, and a view of the outdoors through the windows.

Presidential Suite

City view
115 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Superior Twin Room

30 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free wired internet

A decorative lantern with a lid and a plate with a pastry.

Deluxe Twin Room

City view
37 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free wired internet

Mandarin, Twin Room

City view
48 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free wired internet

A well-appointed bedroom with a large bed, bedside tables, a bench, and a view of the outdoors.

Superior Room, 1 King Bed, Accessible

30 sq m
Sleeps 2
1 King Bed
Free wired internet

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Deluxe Room, 1 King Bed, Garden View

Garden view
37 sq m
Sleeps 2
1 King Bed
Free wired internet

A hotel room with two beds, a sitting area, a dining table, and a view of the city.

Deluxe Twin Room, Garden View

Garden view
37 sq m
Sleeps 2
2 Single Beds
Free wired internet

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Room, 1 King Bed (Prado View)

City view
37 sq m
Sleeps 2
1 King Bed
Free wired internet

A hotel room with a bed, a chair, a table with a lamp, a picture on the wall, and a window with curtains.

Deluxe Twin Room (Prado View)

City view
37 sq m
Sleeps 2
2 Single Beds
Free wired internet

Two Bedroom Family Suite

82 sq m
2 bedrooms
Sleeps 5
2 King Beds
Free wired internet

Two Bedroom Family Suite

82 sq m
2 bedrooms
Sleeps 5
2 Single Beds and 1 King Bed
Free wired internet

Three Bedroom Grand Suite

City view
163 sq m
3 bedrooms
Sleeps 7
2 Single Beds and 2 King Beds
Free wired internet

Suite, 2 Bedrooms (Park, King)

City view
115 sq m
Sleeps 6
2 King Beds
Free wired internet

Suite, 2 Bedrooms (Park, Twin)

City view
115 sq m
Sleeps 6
2 Single Beds and 1 King Bed
Free wired internet

Suite, 2 Bedrooms (Turret)

City view
125 sq m
Sleeps 6
2 Single Beds and 1 King Bed
Free wired internet

About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Mandarin Oriental Ritz, Madrid. Within just a 10-minute stroll, you'll find popular attractions like National Prado Museum and El Retiro Park. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The Ritz Bar is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym and steam room as well as access to bike hire. 3 meeting rooms and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Jerónimos hotel include Gran Via and Plaza de Cibeles.

What's nearby

Thyssen-Bornemisza National Museum - 3 min walk - 0.3 km
National Prado Museum - 3 min walk - 0.3 km
Plaza de Cibeles - 5 min walk - 0.5 km
Gran Via - 8 min walk - 0.7 km
Puerta del Sol - 13 min walk - 1.1 km

Getting around

Banco de Espana Station - 6 min walk
Madrid Recoletos Station - 12 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

‪Café Prado - ‬5 min walk
‪Starbucks - ‬3 min walk
‪Ritz Garden - ‬1 min walk
‪VIPS - ‬4 min walk
‪Pictura - ‬1 min walk

About this property

Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz, Madrid offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and limo/town car service. A steam room, spa services, and a terrace are also featured at the luxury Mandarin Oriental Ritz, Madrid. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Madrid hotel.

153 guestrooms or units

6 levels

2 bars or lounges

Built in 1910

Deli

Supervised kids' activities (surcharge)

Childcare (surcharge)

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Newspapers in lobby (free)

Bellhop

Lift

Smoking in designated areas

Dining venue

Mandarin Oriental Ritz, Madrid offers 153 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. This Madrid hotel provides complimentary wired Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body treatments and manicures and pedicures.

Similar properties

Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

11 Oct - 12 Oct

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Bus station shuttle (surcharge)
Limo/town car service
Free valet parking on site
Uncovered parking on site (EUR 30 per day)
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 62 for adults and EUR 35 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Champagne Bar
Gastronomic restaurant
Palm Court
The Ritz Bar
The Ritz Garden

Things to do

Bicycle rentals
Full-service spa
Health club
Indoor pool
Steam room

Family friendly

Babysitting (surcharge)
Children's games
In-room cot
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Body wraps
Facials
In-room massages
Manicures/pedicures
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in room
Braille/raised signage
Hardwood flooring in room
Lift
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site

6 floors
Banquet hall
Built in 1910
Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding
Pillow menu

Bathroom

Children's robes
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Cable/satellite channels
IPod dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Electrical adapters
Free daily newspapers
Individual decor
Individual furnishings
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: EUR 110 per pet, per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls and pet-sitting services are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for EUR 132.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately EUR 62 for adults and from EUR 35 for children
Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 6)
Uncovered self-parking fee: EUR 30 per day
Pet fee: EUR 110 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 132.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 5 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Ritz Belmond

Hotel Ritz Belmond Madrid

Ritz Belmond

Ritz Belmond Madrid

Hotel Ritz

Ritz Madrid

Hotel Ritz Madrid

Hotel Ritz

Mandarin Oriental Ritz Madrid

Mandarin Oriental Ritz, Madrid Hotel

Mandarin Oriental Ritz, Madrid Madrid

Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Mandarin Oriental Ritz, Madrid?

Mandarin Oriental Ritz, Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on 22 Sept 2026 start from AU$2,020, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental Ritz, Madrid?

Yep, Mandarin Oriental Ritz, Madrid has free valet parking. An uncovered self car park is also available for EUR 30 per day.

Is there a spa on site at Mandarin Oriental Ritz, Madrid?

Yep, there is an onsite spa at Mandarin Oriental Ritz, Madrid. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Mandarin Oriental Ritz, Madrid have a pool?

Mandarin Oriental Ritz, Madrid has an indoor pool.

What luxury perks are available at Mandarin Oriental Ritz, Madrid?

Mandarin Oriental Ritz, Madrid features a full-service spa, a health club and an indoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Mandarin Oriental Ritz, Madrid a romantic place to stay?

24-hour room service, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mandarin Oriental Ritz, Madrid.

Is Mandarin Oriental Ritz, Madrid family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental Ritz, Madrid is a hit with families.

Does Mandarin Oriental Ritz, Madrid serve breakfast?

Yeah, full brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mandarin Oriental Ritz, Madrid?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mandarin Oriental Ritz, Madrid?

Yep, you can grab a meal at Mandarin Oriental Ritz, Madrid's onsite restaurant.

What time are check-in & check-out at Mandarin Oriental Ritz, Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental Ritz, Madrid?

Dogs are welcome at Mandarin Oriental Ritz, Madrid, with pet-sitting services and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Mandarin Oriental Ritz, Madrid Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Liked: Cleanliness, amenities, property conditions & facilities

One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!

Stayed 2 nights in Jul 2025

Verified review

10/10 Excellent

David

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the words of Shakira, this is perfecto

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!

Stayed 3 nights in Apr 2025

Mandarin Oriental Ritz, Madrid

Photo gallery for Mandarin Oriental Ritz, Madrid

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

View all photos for Junior Suite

Junior Suite

View all photos for Premier Suite (Junior)

Premier Suite (Junior)

View all photos for Suite (Palm Court)

Suite (Palm Court)

View all photos for Suite (Park)

Suite (Park)

View all photos for Suite (Prado)

Suite (Prado)

View all photos for Suite (Turret)

Suite (Turret)

View all photos for Suite (Ritz)

Suite (Ritz)

View all photos for Mandarin, Suite

Mandarin, Suite

View all photos for Presidential Suite

Presidential Suite

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Mandarin, Twin Room

Mandarin, Twin Room

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

View all photos for Deluxe Room, 1 King Bed (Prado View)

Deluxe Room, 1 King Bed (Prado View)

View all photos for Deluxe Twin Room (Prado View)

Deluxe Twin Room (Prado View)

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite

View all photos for Three Bedroom Grand Suite

Three Bedroom Grand Suite

View all photos for Suite, 2 Bedrooms (Park, King)

Suite, 2 Bedrooms (Park, King)

View all photos for Suite, 2 Bedrooms (Park, Twin)

Suite, 2 Bedrooms (Park, Twin)

View all photos for Suite, 2 Bedrooms (Turret)

Suite, 2 Bedrooms (Turret)

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About the area

Madrid

What's nearby

Getting around

Restaurants

About this property

Mandarin Oriental Ritz, Madrid

Similar properties

The Palace, a Luxury Collection Hotel, Madrid

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly