The staff during the evening shift are rude and lazy. I asked for some forks at the reception and she didn’t respond, she just turned around to get it and gave them to me rudely. The next day, we ordered uber and they forgot to put forks in the bag so we had to ask the receptionist again. She said there was no forks, so we asked for spoons instead when she turned around to get them, I saw there was some forks. Then, I told her that there are some forks and she responded yes we do have some…. And they never answer the phone, you always need to go directly at the reception in order to get service. Overall, the receptionist was unwelcoming and rude but the room is clean and nice.