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Down Hall Hotel

4.0 star property
Hotel in Bishop's Stortford with full-service spa and health club

Photo gallery for Down Hall Hotel

Lounge
Lounge
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Lobby sitting area
Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Pet-friendly
The current price is AU$269
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, Saint Nicholas Church, Moreton
    ‪9 min drive‬
  • Place, Hatfield Forest Country Park
    ‪11 min drive‬
  • Place, Bishop's Stortford Golf Club
    ‪12 min drive‬
  • Airport, London (STN-Stansted)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Portable fan
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Sofa bed
Premium bedding
Blackout curtains
Portable fan
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Down duvet
Premium bedding
Private bathroom
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Portable fan
Down duvet
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
Down duvet
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bishop's Stortford

At Down Hall Hotel, you'll be 7.3 km (4.5 mi) from Pishiobury Park and 7.6 km (4.7 mi) from Hatfield Forest Country Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The restaurant, The Grill Room, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court and sauna as well as access to a playground. 9591 square feet (891 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Places within a 15-minute drive of this 4-property class Bishop's Stortford hotel include Saint Nicholas Church, Moreton and Great Stony Park.

What's nearby

  • Saint Nicholas Church, Moreton - 9 min drive - 9.6 km
  • The Gibberd Garden - 11 min drive - 9.3 km
  • Hatfield Forest Country Park - 11 min drive - 9.0 km
  • Bishop's Stortford Golf Club - 12 min drive - 13.8 km
  • Southern Parkland Country Park - 14 min drive - 13.2 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Secret Garden - ‬9 min drive
  • ‪The Bull - ‬9 min drive
  • ‪Queen's Head Inn - ‬9 min drive
  • ‪The Shed - ‬8 min drive
  • ‪White Lion - ‬9 min drive

About this property

Down Hall Hotel

Hotel in Bishop's Stortford with full-service spa and health club
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Conference rooms
  • 9591 sq ft of conference space
  • 891 sq. m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

What is the cancellation policy at Down Hall Hotel?

Down Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Down Hall Hotel?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 4 Jan 2026 start from AU$269.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Down Hall Hotel?

Yep, Down Hall Hotel has a free self car park and free extended parking.

Is there a spa on site at Down Hall Hotel?

Yep, there is an onsite spa at Down Hall Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

What makes Down Hall Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Down Hall Hotel.

Does Down Hall Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Down Hall Hotel?

No, Down Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Down Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Down Hall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Down Hall Hotel?

Dogs are welcome at Down Hall Hotel, with food and water bowls on offer.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rajan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming here since 2009. A wonderful place for a quiet retreat.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night's stay. Staff very friendly and accommodating. Lovely quiet walk around the grounds and woods. Will definitely come back.
Stayed 1 night in Aug 2025

6/10 Okay

Kahl

Travelled with partner
I wanted this hotel to be be everything it promised to be, but it just isn’t. Our room was a bit tired and in need of modernisation. The decor in some areas feels very dated. It’s incredibly overpriced, our room was as small as it possibly could be, but the Garden Room restaurant is definitely the main culprit here. The vibe is plain odd, and the food is just fine. The vegetarian Tortelloni was £37. I wish we’d just eaten in the bar…. better atmosphere and a better selection of food. The staff were again ‘fine’. No real warm welcome and some of them just seemed to lack training. Not their fault at all. It feels like a hotel that just hasn’t got a real hold on what it wants to be. There was nothing particularly awful about our stay, but I just couldn’t recommend the place.
Stayed 2 nights in Sep 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, if only there was air condition!
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place went for a wedding Positive 1st Lovely building Staff fantastic Food brilliant Walked round kitchen garden love the bbq area got some ideas Negatives Dust in room Car park needs a bit of repair walk up to reception lots of holes
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

A warm welcome and pleasant stay

Thank you for the warm welcome at reception and allowing us to park our car at the front of the hotel. Our room was clean and welcoming. Staff were all polite, friendly and helpful. Our only criticism was the lengthy wait for drinks to arrive at the terrace bar. We either ordered in bulk! Or headed into the fox bar for swifter service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a basic room. Very spacious and quiet but a little dated. The gardens and terrace are perfect
Stayed 1 night in Aug 2025

8/10 Good

Rachel Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful surroundings. Comfortable rooms.
Stayed 1 night in Aug 2025

8/10 Good

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

taz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and venue.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, room food spa was so relaxing, staff were helpful n friendly nothing to fault..would stay again
Stayed 1 night in Aug 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful setting staff attentive. Breakfast disappointing toaster machine poor and a coffee machine que for it ! Really not what you expect at breakfast no menus first morning for breakfast provided all a bit chaotic at breakfast unlike dinner first class . Reception staff don’t re act to requests or problems need training.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd stay & will definitely stay again. Everything was great
Stayed 1 night in Aug 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond

What a gem. Tranquil. Kind. Yummy. Relaxing. Value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Put this hotel on your list!

The staff are absolutely delightful. Lovely room. Fantastic wallpaper! Great wine list. Would prefer a bit of an upgrade on food . Great location.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surroundings. We were wedding guests for the steel/leach wedding 10/9/25. Room was lovely. We were VERY disappointed being in a room, 210, with NO view due to the roof being outside our window,
Stayed 1 night in Aug 2025