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Down Hall Hotel

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Down Hall Hotel

Lobby sitting area
Lounge
1 bedroom, premium bedding, down duvets, in-room safe
Property entrance
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Laundry
  • Pet-friendly
The current price is AU$288
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪10 min drive‬
  • The Gibberd Garden
    ‪11 min drive‬
  • Mountfitchet Castle
    ‪15 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
Portable fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
Portable fan
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(32 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Down duvet
Separate bedroom
Blackout curtains
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
Portable fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Sofa bed - king
Separate bedroom
Portable fan
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the area

Bishop's Stortford

At Down Hall Hotel, you'll be 7.3 km (4.5 mi) from Pishiobury Park and 7.6 km (4.7 mi) from Hatfield Forest Country Park. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Eden Spa can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. The restaurant, The Grill Room, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court and sauna as well as access to a playground. 9591 square feet (891 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Places within a 15-minute drive of this 4-property class Bishop's Stortford hotel include Saint Nicholas Church, Moreton and Great Stony Park.

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 9.6 km
  • The Gibberd Garden - 11 min drive - 9.3 km
  • Mountfitchet Castle - 15 min drive - 18.1 km
  • Epping Forest - 25 min drive - 27.3 km
  • Hylands House and Park - 27 min drive - 33.9 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Queen's Head Inn - ‬9 min drive
  • ‪The Cock Inn Hotel - ‬6 min drive
  • ‪Laoban Restaurant - ‬11 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Eco-certified hotel with full-service spa and health club
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Conference rooms
  • 9591 sq ft of conference space
  • 891 sq. m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Eden Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

What is the cancellation policy at Down Hall Hotel?

Down Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Down Hall Hotel?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 12 Oct 2025 start from AU$287.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Down Hall Hotel?

Yep, Down Hall Hotel has a free self car park and free extended parking.

Is there a spa on site at Down Hall Hotel?

Yep, Eden Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Down Hall Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Down Hall Hotel.

Does Down Hall Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Down Hall Hotel?

No, Down Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Down Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Down Hall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Down Hall Hotel?

Dogs are welcome at Down Hall Hotel, with food and water bowls on offer.

Reviews

Down Hall Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice space in the English countryside. Enjoyed our time there. Great food. Great estate overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, we were there for a wedding and it was spectacular Only gripe I had was my room was extremely hot even with the Dyson fan on and windows open and was incredibly uncomfortable getting ready so avoid room 116 in summer times !
Stayed 1 night in May 2025

4/10 Poor

Pragya

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property doesn't have a pool. The service was particularly bad. We were given cups with lipstick marks and espresso cups spilled with coffee. The hospitality was cold and rude at multiple times for even innocuous questions. The rooms were way too warm - would not recommend.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff - a very enjoyable stay.
Stayed 2 nights in May 2025

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Absurdly tiny room, vey hot. Lovely breakfast Nice grounds Lovely staff
Stayed 1 night in May 2025

10/10 Excellent

Jo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, as always.
Stayed 1 night in May 2025

8/10 Good

Robert

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely experience - the staff were welcoming and helpful, the room was clean and comfortable, the food was good and the spa facilities and treatments were top notch.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ana

Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Enjoyable and Comfortable Stay

Down Hall was a truely beautiful hotel, very elegant and picturesque, the grounds were amazing, the hotel room was very spacious maybe the ventilation could be a litte better, but I was provided with a Fan so this aspect was addressed. Staff were very helpful throuhout my stay, and I was provided with everything I needed.
Stayed 2 nights in May 2025

8/10 Good

Dan

Stayed 1 night in May 2025

10/10 Excellent

Espen

Stayed 1 night in Apr 2025

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, enjoyed the grounds. Very clean room. Excellent breakfast
Stayed 1 night in May 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb comfort, food & service
Stayed 1 night in May 2025

6/10 Okay

Rob

Business traveller
Disliked: Staff & service, room comfort

Nice hotel but shame the

A word of warning, this hotel has no air-con and is VERY hot - my room was 36c, the windows opened about 10cm and they couldn't switch my room or move me anywhere, should've researched it myself more. Staff wouldn't do anything to rectify the issue other than provide more fans. Think if you stayed in a chain hotel you'd be at least given some kind of compensation, it doesn't have to be much but a gesture brings the situation under control. Nothing was offered.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with large comfortable rooms serviced by efficient polite staff
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Staff & service, room comfort
Hi the soa was amazing rhe staff make you fill so relaxed. They are so friendly and helpful nothing to much. The hotel staff are so nice helpful and friendly. But the suite i booked for one night did not meet expectations. Considering the room was £386 for the night it had broken old furniture that looked very old and full of dust. Would no expect that in such a high class suit. The balcony railings where full off cobwebs where not been cleaned in a very long time. Not up to the standard it should be at all its was shocking to see in such a expensive suit. But the bathroom was amazing very clean and done to a very high speck
Stayed 1 night in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect birthday treat

Our stay was for my partner’s birthday I made a special request in the booking that there were red&white roses in the room when we got there. And there they were in a beautiful room with a little birthday cake it was a perfect couple of days. Food was delicious in the garden room and everyone was so nice and friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Unfortunately the lifts were not working and as I am not able to climb too many stairs so was not able to access my room, there were no suitable rooms available on the ground floor but the manager kindly upgraded us to a first floor room and assisted us with our luggage this was extremely good service so would not hesitate to book this hotel again
Stayed 1 night in May 2025

2/10 Terrible

Hayley

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Room too hot

We could have a had a wonderful stay but unfortunately the room was very hot we actually woke up in puddles of sweat we had a window open there is very poor air flow
Stayed 1 night in May 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, room comfort

Down hall

Beautiful hotel in beautiful grounds. Service in the bar good. Great cosmo’s. Nice breakfast. Everything hot and well cooked and presented.
Stayed 1 night in Apr 2025

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay!

Amazing stay at this wonderful hotel! Staff were so attentive to every need and could not have done more to make us feel welcome and special.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 2 nights in Apr 2025