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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Exterior
Reception
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
  • Gym
The current price is AU$208
includes taxes & fees
3 Oct - 4 Oct

Explore the area

View map
National Exhibition Centre, Birmingham, England, B40 1PP
  • National Exhibition Centre
    ‪7 min walk‬
  • Resorts World Birmingham
    ‪7 min walk‬
  • bp pulse LIVE
    ‪10 min walk‬
  • Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(11 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

Deluxe Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Twin Hilton Room

  • Sleeps 2

King Suite

  • Sleeps 4

Hilton Deluxe King Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

Queen Hilton Guestroom

  • Sleeps 2

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

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About the area

Birmingham

A family-friendly stay in Birmingham awaits you at Hilton Birmingham Metropole. Within just a 10-minute stroll, you'll find National Exhibition Centre and bp pulse LIVE. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 59998 square feet (5574 square metres) of event facilities include 31 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Marston Green hotel include Resorts World Birmingham and Bullring & Grand Central.

What's nearby

  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Vox Conference Centre - 7 min walk - 0.7 km
  • bp pulse LIVE - 10 min walk - 0.9 km
  • National Motorcycle Museum - 12 min walk - 1.1 km

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Genting Hotel - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬13 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪The Piazza (Wetherspoon) - ‬17 min walk

About this property

Hilton Birmingham Metropole

Family-friendly hotel with 2 restaurants and bars/lounges
Hilton Birmingham Metropole offers its guests a kids' pool, an indoor pool, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square metres) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 59998 sq ft of conference space
  • 5574 sq. m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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The price is AU$181
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Hilton Birmingham Metropole?

Hilton Birmingham Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Birmingham Metropole?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 3 Oct 2025 start from AU$208.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Birmingham Metropole?

Yep, Hilton Birmingham Metropole has a self car park for GBP 16.00 per night.

Is there a spa on site at Hilton Birmingham Metropole?

No, there is no spa at this property. Santai Spa is a short 10-minute walk away.

Does Hilton Birmingham Metropole have a pool?

Hilton Birmingham Metropole has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Birmingham Metropole?

Hilton Birmingham Metropole features a 24-hour health club, an indoor pool and 1 hot tub.

Is Hilton Birmingham Metropole family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs and free extra beds in the guestrooms, it's no surprise that Hilton Birmingham Metropole is a hit with families.

Does Hilton Birmingham Metropole serve breakfast?

Yeah, travelers highly rate the buffet brekkie here! Served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Birmingham Metropole?

No, Hilton Birmingham Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Birmingham Metropole?

Yep, you can grab a meal at Hilton Birmingham Metropole's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Birmingham Metropole?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Birmingham Metropole?

Furry friends are welcome at Hilton Birmingham Metropole, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Reviews

Hilton Birmingham Metropole Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 958 reviews
Rating 8 - Good. 241 out of 958 reviews
Rating 6 - Okay. 141 out of 958 reviews
Rating 4 - Poor. 101 out of 958 reviews
Rating 2 - Terrible. 61 out of 958 reviews

Reviews

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to walk BP live and we could take the back away it was well sign posted in the hotel
Stayed 1 night in Jun 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay,
Stayed 1 night in Jun 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of £200 for what is essentially Hilton's basic-tier room is very steep. The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right). TV remote wasn't the easiest to use. Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature. As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Stayed 1 night in Jun 2025

2/10 Terrible

carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mrs Helen D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

Joshua Cote

Stayed 1 night in Jun 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

LYNETTE

Stayed 1 night in Jun 2025

4/10 Poor

Callum

Business traveller
Liked: Cleanliness, staff & service

Hilton Birmingham NEC

Rooms are very small and expensive for what you get. The staff are excellent and the breakfast was brilliant. TV and phone didn't work.
Stayed 1 night in Jun 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely executive room. Extremely helpful receptionist on check in who explained what we could access with the executive lounge. Clean and comfortable, we had a fantastic night’s sleep. It was an extremely busy weekend at the hotel but we were treated really well.
Stayed 1 night in May 2025

6/10 Okay

Steven

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I’ve been staying at the Hilton metropole for about 10 years now, to attend the UK Games Expo at the NEC every May. In some sense it’s a “home away from home” and I love the access to the swimming pool and sauna. The rooms are compact and cosy. However, I do feel that the hotel is in serious need of a refurbish now, as it’s starting to feel quite tired inside. This coupled with the ever increasing prices means I will be looking elsewhere for my stay next year.
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Stayed 2 nights in May 2025

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't believe they charge for pool access... Main reason I booked it over the Roxy
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

10/10 Excellent

Sahil

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ahdeeb

Business traveller
Stayed 1 night in May 2025

10/10 Excellent

Kristen

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025