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"Lovely comfortable hotel with good amenities. Pool spa area looking a little tired but a must have to relax. Bar/restaurant very nice with good choi ... " More

By a verified traveller on Sun 23 Aug 2015

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Hotel Description

At Copthorne Hotel Merry Hill Dudley you'll be 0.8 km (0.5 mi) from intu Merry Hill and 4.5 km (2.8 mi) from Dudley Town Hall. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy TVs with cable channels, and all 138 soundproofed rooms feature free WiFi, coffee/tea makers, and safes. 24-hour room service, hair dryers, and phones are also available.

The restaurant, Faradays, serves British cuisine and is open for lunch and dinner. Business amenities include conference space and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Sights within a 10-minute drive of this 4-star Brierley Hill hotel include Dudley Zoo and Castle and Castle Casino.

Family Room (Standard)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$69* Per night/room 13 Apr. - 14 Apr.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds, Marina View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Superior)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Double Room, 1 Double Bed, Refrigerator, Executive Level

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Copthorne Hotel Merry Hill Dudley ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Copthorne Hotel Merry Hill Dudley

Everyone (1) Other (1)
1 out of 5

Very average hotel

Pros: Nothing
Cons: Horrible food, Cold room, internet really bad
Location: Great location near shops and restaurants
Very tired old hotel that was very disappointing to stay at - The worst food ever in our seven week European holiday

Posted by , from Sydney on 20 Oct. 2015

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4 out of 5

Well placed hotel close for family visits.

Lovely comfortable hotel with good amenities. Pool spa area looking a little tired but a must have to relax. Bar/restaurant very nice with good choices of kids meals. Rooms are nice and comfortable and welcoming.

Posted by , from Australia on 23 Aug. 2015

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Renovations + Closures

The property is closed between December 24 and January 02.

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel Merry Hill Dudley. Self parking is free. This 4-star Brierley Hill hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 4 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (47.6 km / 29.6 mi)
  • Train station: Cradley Heath Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note that the cost of an extra bed does not include breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Dudley
  • Copthorne Dudley Hotel
  • Copthorne Hotel Merry Hill
  • Copthorne Hotel Merry Hill Dudley
  • Copthorne Hotel Merry Hill Dudley Brierley Hill
  • Copthorne Merry Hill
  • Copthorne Merry Hill Dudley
  • Copthorne Merry Hill Dudley Brierley Hill
  • Dudley Copthorne
  • Hotel Merry Hill Dudley
  • Copthorne Merry Hill Dudley
  • Copthorne Hotel Merry Hill Dudley Hotel
  • Copthorne Hotel Merry Hill Dudley Brierley Hill
  • Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

You should know

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.