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Arden House NEC Birmingham & Airport

3.5 star property

Photo gallery for Arden House NEC Birmingham & Airport

Executive Double Room
Restaurant
Exterior
Staircase
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room

Explore the area

View map
74 Maple Leaf Dr, Birmingham, England, B37 7JB
  • Place, Sheldon Country Park
    ‪16 min walk‬
  • Place, Birmingham Business Park
    ‪19 min walk‬
  • Place, National Exhibition Centre
    ‪10 min drive‬
  • Airport, Birmingham (BHX)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double or Twin Room

Family Double or Twin Room

Family Double or Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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7.8 out of 10, Good, 1,003 reviews
The price is AU$85
includes taxes & fees
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About the area

Birmingham

At Arden House NEC Birmingham & Airport you'll be 2.9 km (1.8 mi) from National Exhibition Centre and 3.8 km (2.4 mi) from Resorts World Birmingham. Highlights at this guest house include in-room free WiFi and LED TVs. .This smoke-free guest house offers free WiFi in public areas, a garden and express check-in. Other amenities include laundry facilities, express check-out and luggage storage. Each morning English breakfast is served between 7:30 AM and 8:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3.5-property class Marston Green guest house include Bullring & Grand Central and International Convention Centre.
View more Guest houses in BirminghamOpens in a new window

What's nearby

  • Sheldon Country Park - 16 min walk - 1.4 km
  • Birmingham Business Park - 19 min walk - 1.7 km
  • National Exhibition Centre - 10 min drive - 3.7 km
  • Resorts World Birmingham - 13 min drive - 5.3 km
  • Utilita Arena Birmingham - 35 min drive - 25.3 km

Getting around

  • Air Rail Link Tram Stop - 6 min drive
  • Birmingham Marston Green Station - 17 min walk
  • Birmingham Airport (BHX) - 9 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Caffè Nero - ‬6 min drive
  • ‪Wetherspoon - ‬7 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Shelby & Co - ‬8 min drive

About this property

Arden House NEC Birmingham & Airport

Arden House NEC Birmingham & Airport offers its guests a garden, laundry facilities, and express check-in. WiFi is free in public spaces. Arden House NEC Birmingham & Airport also features express check-out and a water dispenser. Self parking is free.

This 3.5-star Birmingham guest house is smoke free.

  • 6 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Water dispenser
Arden House NEC Birmingham & Airport offers 6 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Similar properties

Bar (on property)
Royal Square Hotel - BHX & NEC
Marston Green
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.5 out of 5, Good, 102 reviews
The price is AU$90
includes taxes & fees
12 July - 13 July
Royal Square Hotel - BHX & NEC

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 8:30 AM for a fee: GBP 10 for adults and GBP 10 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Arden House
Arden House NEC Birmingham
Arden House Nec Birmingham &
Arden House NEC Birmingham & Airport Guesthouse
Arden House NEC Birmingham & Airport Birmingham
Arden House NEC Birmingham & Airport Guesthouse Birmingham

Frequently asked questions

What is the cancellation policy at Arden House NEC Birmingham & Airport?

Arden House NEC Birmingham & Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arden House NEC Birmingham & Airport?

Yep, Arden House NEC Birmingham & Airport has a free self car park.

Does Arden House NEC Birmingham & Airport serve breakfast?

Yeah, English brekkie is served daily between 7:30 AM and 8:30 AM.

Is there a free airport shuttle available at Arden House NEC Birmingham & Airport?

No, Arden House NEC Birmingham & Airport does not offer an airport shuttle service.

What time are check-in & check-out at Arden House NEC Birmingham & Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Arden House NEC Birmingham & Airport?

No, pets are not allowed.

Arden House NEC Birmingham & Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 10 out of 43 reviews
Rating 4 - Poor. 7 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Amina was very welcoming and helpful. I would stay here again if I could.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Friendly staff. Really good shower!
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place but very thin walls and therefore noisy.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Aishah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy area and room. Bed was lovely to sleep in. Man at desk was nice and helpful. Would definitely book again!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Damola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Feb 2024
Verified

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt fresh and was clean. It was comfortable and had a decent en-suite. The hotel manager was very polite, pleasant and helpful. I enjoyed the breakfast which was healthy and sufficient. It was a small hotel but that didn’t matter.
Stayed 1 night in May 2024
Verified

8/10 Good

Issy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room picture was different to the one we were given. Tidy and clean with tea coffee and sugar in the room. Breakfast available just no pork sausage.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Mary

It was ok.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Ian

Disliked: Property conditions & facilities, room comfort

meh

It was average, nothing special at all and in the middle of no where.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed here for one night stayed in room 6 lovely room very clean just found the bed the pillows very hard and the bed very very small… like to watch to in bed with a brew before sleep but couldn’t to very very small and very poorly situated on the wall I would definitely stop here again but I would bring my own pillows… didn’t have the breakfast but there looked a lot off selection from cereals and pastries perfect for 1 night stay loads off areas to walk
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and tidy, and the room was so nice I couldn’t believe is true . The guy from the reception was so friendly and kind deserved every penny. I kindly recommend it !👏
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
It was a small cozy place, could hear the one above me walking around though. The receptionist was whispering, so I really didn’t understand anything. The room smelled weird. Very nice rural area located 3km/40min walking from the airport. I didn’t catch the breakfast that wasn’t until 7.30.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Kelly

Liked: Cleanliness
ok
Stayed 1 night in May 2024
Verified

2/10 Terrible

Viva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as expected

Room was not the same as shown in the photo. I did not stay in the room for few mins
Stayed 1 night in Dec 2024
Verified

4/10 Poor

leona

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The TV in the room never worked.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities
You get what you pay for, not bad for the price. A few quirks such as the ground floor curtains not closing fully with work being done in the garden. A clothes hook installed upside down. Doesn't look like enough parking if it's full. That being said, staff were polite and the bed was comfy, and it was close to the resorts world arena which was ideal - decent price
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Lynn

Not as advertised

The rooms advertised on your website were not available. The room we stayed in was not shown on the photos on your website. If it was a would not have chosen to stay there. It was dirty the carpet was stained and decor tatty. The breakfast was cooked in old dirty frying oil and was burnt.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Charlotte

Liked: Cleanliness, room comfort

Slightly confused

Must admit was a bit confused in the beginning as I wasn’t expecting the hotel to have Shakespeare themed room thought the ceiling thing was a little creepy but the bed was really comfy.. found a bible in the draw I was a bit confused. Bathroom was clean and tidy, fresh towels and bedding. The doors are also really hard to open, the code lock for the front door needs to be fixed as it feels like it’s stuck and door is really hard to open.. overall really nice, lots of storage space on wardrobe
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Avoid!

Reception’s customer service was awful, he tried to hold a grudge about us changing the dates due to an emergency shift at work (NHS) also you have to pay additional money if you get there after 10pm. So ended up booking elsewhere and loosing out on 2 nights fully booked as the customer service (via phone call ) made us feel uncomfortable and unwelcomed.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We moved from one to room another 1st tv did not work 2nd room was filthy 3rd on the ground floor had a en-suite with no obscure glass, blind etc at the window, to be fair the first and 3rd rooms weren’t dirty just had problems but the 2nd room was pretty dismal, won’t be booking again
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Garry

Disliked: Property conditions & facilities

Not Quite a Hotel

This is a converted house in a built up residential street. Yes, i should have done my homework, but it is what it is. Nothing wrong at all really just not what i am used to. Tape holding the carpet going into toilet was a bit weird. Heater on wall not working, a plug in heater provided. The bathroom was very nice, did not match the tired decor in bedroom. Eating area in the reception room. If you remove the hotel part of the establishment then you have exactly what you have, a b&b. All in all nothing untoward but again the word hotel is incorrect and it is being charged a hotel rate, not a B&B.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Steve

Disliked: Property conditions & facilities, room comfort

Awful!!!

Due to religious reasons, they don’t serve bacon or pork. Just so you are aware. Outside is overgrown with weeds and long grass. It’s just a badly modified house in a housing estate!! Shower don’t work in the morning so had to borrow the shower from another resident there. Toilet never flushed in room 5. Never made up the rooms after our first night. Overall pathetically run guest house that give themselves 5 stars but it’s a 3 star at best and GROSSLY overpriced. Location ain’t convenient with nearest eating place 20 minutes walk away. I wouldn’t stay here again if it was for free.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Simon

Disliked: Amenities, property conditions & facilities
I recently stayed at Arden House NEC and unfortunately, my experience fell far short of expectations. The lack of basic amenities and subpar conditions made for a less-than-pleasant stay. The shower in my room was in poor condition, with very weak water pressure. This made for an uncomfortable and frustrating experience. When I attempted to use the shower the main fuse box downstairs, tripped 4 times and I was unable to shower. I raised this and was then moved to a different room. This alternative room was cramped, with a large chair and footstall squeezed up the side of the bed restricting access from the side. Furthermore, the absence of windows in the bedroom created a claustrophobic atmosphere, depriving the room of natural light and ventilation. It felt more like a dark, cramped box than a comfortable accommodation. To add to the discomfort, there was no central heating in the room, bar a broken radiator, leaving it cold and unwelcoming, especially during a chilly night. This lack of heating made it difficult to relax and enjoy my time in the room. The bathroom/toilet also had a large plain glass window, so no privacy at all and everything was on show to the world. Overall, I was deeply disappointed with my stay at Arden House NEC. The combination of poor shower facilities with an electrical fault, lack of windows in the bedroom, plain window in the bathroom/toilet and no central heating made for a thoroughly unpleasant stay. I would not recommend this hotel.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Andreas

Liked: Cleanliness
Disliked: Staff & service, room comfort
Kein warmes Wasser in der Dusche.
Stayed 1 night in Oct 2024