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The Sanchaya

5.0 star property

Photo gallery for The Sanchaya

Exterior
Private beach, white sand, free beach cabanas, sun-loungers
View from room
Villa, 4 Bedrooms | Living area
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$778
includes taxes & fees
9 Apr - 10 Apr

Explore the area

View map
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155
  • Place, Ria Bintan Golf Club
  • Place, Bintan Lagoon Resort Golf Club
  • Place, Gunung Bintan
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for Villa (Lawan Thai)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Villa (Lawan Thai)

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Sanchaya)

Suite (Sanchaya)

Suite (Sanchaya)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | View from room

Villa, 2 Bedrooms

  • Partial ocean view
  • 178 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Family Villa (Leelawadee with private pool)

Family Villa (Leelawadee with private pool)

Family Villa (Leelawadee with private pool)

  • Lagoon view
  • 500 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Villa, 4 Bedrooms

  • Garden view
  • 1426 sq m
  • Sleeps 10
  • 4 King Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Verandah)

Junior Suite (Verandah)

Junior Suite (Verandah)

  • Ocean view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bintan

A luxury stay in Bintan awaits you at The Sanchaya. You'll be 2.7 km (1.7 mi) from Lagoi Bay Lake and 4 km (2.5 mi) from Lagoi Bay Beach. Highlights at this beachfront resort include 2 restaurants, a full-service spa and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. The restaurant, The Dining Room, serves international cuisine and is open for breakfast, lunch and dinner. The Bar is the resort's own bar. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers as well as access to free bike hire. Business amenities include a meeting room and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning free cooked-to-order breakfast is offered between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free ferry terminal shuttle. .With a stay at this 5-property class Bintan resort, you'll be 9.6 km (6 mi) from Ria Bintan Golf Club and 32.6 km (20.3 mi) from Gunung Bintan.
View more Resorts in BintanOpens in a new window

Getting around

  • Tanjung Pinang (TNJ) - 63 min drive

Restaurants

  • Tipi Bar @ Anmon
  • Rempah Kitchen
  • El Lagoi Beach Club
  • Warung Pak Lagoi
  • Marine Cafe

About this property

The Sanchaya

Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Sanchaya such as an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial resort also offers a 24-hour fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bintan resort.

  • 30 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2015
  • Cooked-to-order breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
The Sanchaya offers 30 accommodations with iPads and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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4.5 out of 5, Wonderful, 152 reviews
The price is AU$181
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Decanter Wine Cellar
  • Tasanee Grill
  • The Bar
  • The Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Archery
  • Beach volleyball
  • Beach yoga
  • Books
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPad
  • Netflix

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanchaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1633500.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1633500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

What is the cancellation policy at The Sanchaya?

The Sanchaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sanchaya?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at The Sanchaya on 9 Apr 2026 start from AU$778, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sanchaya?

Yep, The Sanchaya has a free self car park and free valet parking.

Are there any beaches close to The Sanchaya?

The closest beach to The Sanchaya is Desaru Beach (40.2 km).

Is there a spa on site at The Sanchaya?

Yep, there is an onsite spa at The Sanchaya. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Sanchaya have a pool?

The Sanchaya has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 AM.

What luxury perks are available at The Sanchaya?

The Sanchaya features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Sanchaya a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Sanchaya.

Is The Sanchaya family-friendly?

You bet! With amenities such as children's meals, supervised childcare and a private beach, it's no surprise that The Sanchaya is a hit with families.

Are there hot tubs in the rooms at The Sanchaya?

No, but there are deep-soaking baths in the guestrooms.

Does The Sanchaya serve breakfast?

Yeah, free cooked-to-order brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Sanchaya?

No, The Sanchaya does not offer an airport shuttle service.

Is there a bar or restaurant at The Sanchaya?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sanchaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Sanchaya?

No, pets and service animals are not allowed.

Is there a golf course on site at The Sanchaya?

There is a golf course next to The Sanchaya.

The Sanchaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 124 out of 140 reviews
Rating 8 - Good. 12 out of 140 reviews
Rating 6 - Okay. 4 out of 140 reviews
Rating 4 - Poor. 0 out of 140 reviews
Rating 2 - Terrible. 0 out of 140 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheuk Ki

Liked: Cleanliness, staff & service, amenities
Welcoming and professional service
Stayed 2 nights in Nov 2025

10/10 Excellent

W Brunson

Liked: Cleanliness, staff & service, amenities
Some of the most phenomenal, attentive and nice staff at a resort this size. The food was exceptional with a wide variety of menu items that isn't only South Asian. I can't rave enough about Sanchaya, it's a fantastic retreat and only an hour ferry ride from Singapore.
Breakfast view of Pool
Welcome
Stayed 3 nights in Nov 2025

10/10 Excellent

hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Ahna Dewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staf
Stayed 6 nights in Oct 2025

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

HISAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of amazing stays to relax, enjoy and re-charge, esp all the great hospitalities from GM, managers, chefs to all the staffs as well as all the great landscape and facilities. We want to stay again!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 5 nights in Sep 2025

10/10 Excellent

Samir

Stayed 3 nights in Jun 2025

10/10 Excellent

Izaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality with nice personalized touch
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel located in a beautiful spot on a tranquil beach. The staff were amazing and the food excellent. Exceptional facilities with a sensational pool, paddle courts and paddle boards.
Stayed 3 nights in May 2025

10/10 Excellent

Zong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you all at The Sanchaya!

Impeccable personalised service from Greg and his entire team. It's the little things like water and towels delivered in little picnic baskets to us on the beach, bring greeted with a smile every hour of the day anywhere in the estate, pulling out a chair for my wife.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Superb

The Sanchaya exceeded all our expectations. It was absolutely spectacular from its location to its beautiful buildings and grounds. The staff went above and beyond to make our stay memorable and the food was beyond superb. We stayed at the Raffles Hotel in Singapore before coming here and I would say that The Sanchay far surpassed Raffles, which is knowns as one of the top hotels in the world. I can't recommend this hotel enough.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and comfortable. The staff is exceptional.
Stayed 1 night in Feb 2025

10/10 Excellent

LN

Stayed 1 night in Dec 2024

10/10 Excellent

ZIWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Found

This resort is paradise on earth. The location, staff, service, cuisine, activities and more! My only regret was not having more time here!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sohini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel getaway so close to Singapore. Excellent, warm service, very private and idyllic atmosphere and yet kid friendly. Greg and team never disappoint! Love the spa as well!
Stayed 3 nights in Oct 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated elegance, with amazing service. Truly a special place. Easy transit from Singapore
Stayed 4 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A exclusive holiday resort. Despite running on full capacity, the resort didn’t feel overcrowded. There is lots of activities and space for everyone. Excellent private beach.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Sanchaya. The staff were all really super friendly and helpful. The staff would go out of the way to help. Thank you to the Sanchaya. One thing to be mindful of is that there are very limited dining options in walking distance of the Sanchaya so we ate most meals at the hotel which are excellent but you do need to allow for it in your budget. If you are impatient do not eat at the Sanchaya as the food takes a really long time to come after ordering. This did not bother us as we were on island time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sharad

Great resort.
Stayed 2 nights in Jun 2024

10/10 Excellent

SEIGI

Stayed 1 night in Apr 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time. There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service we have ever experienced!

From the moment we were met at the Sanchaya lounge at the ferry terminal and all through our stay, the service was like no other I have ever experienced. Every staff member went over and beyond to make sure all was good for you and always with a beautiful smile. A very special thank you to Nawa (front desk manager) who was so helpful and always greeted us with a warm smile and helped with organising trips, printing off documents and making bookings. Also to some of the other staff, Hadi (who drove us around to see places of interest on the island and even bought out cash to make sure we were not left short and we needed this on our visit to a lovely coffee farm!), Maria who gave me a perfume the day we left as I mentioned I liked it previously!, and Greg the manager who came out daily to make sure all was ok. The hotel is classy and boutique style with a fabulous 50 metre swimming pool facing the beach and the food was divine prepared by the lovely Budi who came out many times to again check all was ok! The beach nice although the tide went out a fair way and it wasn’t so easy to swim in but lovely all the same So much more we could say but in summary if you are looking for a great hotel with amazing service on a beach and need to chill, this is your place ❤️
Stayed 6 nights in Mar 2024