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Aparthotel

Cassia Bintan, part of Banyan Group

4.0 star property
Family-friendly aparthotel on the beach, with outdoor pool

Photo gallery for Cassia Bintan, part of Banyan Group

Outdoor pool, pool umbrellas, pool loungers
Point of interest
Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)
1 bedroom, minibar, in-room safe, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Barbecue grill
  • Parking included
  • Laundry
The current price is AU$158
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
  • Place, Laguna Bintan Golf Club
  • Place, Bandar Bentan Telani Ferry Terminal
    ‪14 min drive‬
  • Place, Plaza Lagoi
    ‪23 min drive‬
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for One Bedroom Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Suite Queen

  • Sleeps 2

View all photos for One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

In-room dining

One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
LED TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen

  • Sleeps 3

View all photos for Two Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen

  • Sleeps 3

View all photos for Two Bedroom Garden View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Loft Queen

  • Sleeps 3

View all photos for Two Bedroom Ocean View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen

  • Sleeps 3

View all photos for One Bedroom Suite Twin

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Suite Twin

  • Sleeps 2

View all photos for One Bedroom Garden View Suite Twin

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Suite Twin

  • Sleeps 2

View all photos for One Bedroom Garden View Suite Queen

Combined shower/bathtub, free toiletries, hair dryer, slippers

One Bedroom Garden View Suite Queen

  • Sleeps 2

View all photos for One Bedroom Loft Queen

40-inch LED TV with cable channels, TV

One Bedroom Loft Queen

  • Sleeps 2

View all photos for One Bedroom Garden View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen

  • Sleeps 2

View all photos for One Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Ocean View Suite Queen

  • Sleeps 2

About the area

Bintan

A family-friendly stay in Bintan awaits you at Cassia Bintan, part of Banyan Group. You'll find Bandar Bentan Telani Ferry Terminal and Snake River Temple in the region. Highlights at this beachfront aparthotel include a private beach, a restaurant and an outdoor swimming pool. .You can enjoy an LED TV with cable channels, and each apartment features free WiFi, a balcony or patio and a dining area. A kitchen comes equipped with a microwave and a stovetop, and a minibar provides refreshments. Nice touches to enhance your stay include slippers and free toiletries. A living room, a coffee/tea maker and in-room childcare are also available. Limited housekeeping is available. .Lotus Cafe serves international cuisine. At the aparthotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the free kids' club, kids' swimming pool and pool loungers as well as access to snorkelling. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free self parking, along with the convenience of a free ferry terminal shuttle. .Sights in the region of this 4-property class Bintan aparthotel include Batam Centre Ferry Terminal and Santa Maria Cave.
View more Aparthotels in BintanOpens in a new window

What's nearby

  • Bandar Bentan Telani Ferry Terminal - 14 min drive - 8.6 km
  • Lagoi Bay Lake - 20 min drive - 11.6 km
  • Plaza Lagoi - 23 min drive - 13.1 km
  • Lagoi Bay Beach - 23 min drive - 13.1 km
  • Bintan Lagoon Resort Golf Club - 29 min drive - 19.4 km

Restaurants

  • ‪Tipi Bar @ Anmon - ‬14 min drive
  • ‪Marine Cafe - ‬14 min drive
  • ‪Campus Rose - ‬14 min drive
  • ‪Sugarbeats - ‬18 min drive
  • ‪Warung Yeah! - ‬21 min drive

About this property

Cassia Bintan, part of Banyan Group

Family-friendly aparthotel on the beach, with outdoor pool
Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Cassia Bintan, part of Banyan Group such as a complimentary children's club, an outdoor pool and a children's pool.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach aparthotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bintan aparthotel is smoke free.

  • 81 guestrooms or units
  • Conference rooms
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Cassia Bintan, part of Banyan Group offers 81 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star aparthotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a limited basis.

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  • Pool
  • Breakfast included
  • Spa
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4.5 out of 5, Wonderful, 117 reviews
The price is AU$218
includes taxes & fees
28 Oct - 29 Oct
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Property amenities

Beach

  • On a private white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:30 PM on request
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Supervised activities for children (surcharge)

Restaurants on site

  • Lotus Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Dining table
  • Minibar

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Free children's club
  • Snorkelling
  • Supervised activities for children
  • Water skiing
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 81 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 714000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan

Frequently asked questions

Is parking available at Cassia Bintan, part of Banyan Group?

Yep, Cassia Bintan, part of Banyan Group has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

How much does it cost to stay at Cassia Bintan, part of Banyan Group?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Cassia Bintan, part of Banyan Group on 2 Nov 2025 start from AU$157.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Cassia Bintan, part of Banyan Group?

The closest beach to Cassia Bintan, part of Banyan Group is Desaru Beach (39.8 km).

Does Cassia Bintan, part of Banyan Group have a pool?

Cassia Bintan, part of Banyan Group has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Cassia Bintan, part of Banyan Group a romantic place to stay?

A private beach and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cassia Bintan, part of Banyan Group.

Is Cassia Bintan, part of Banyan Group family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Cassia Bintan, part of Banyan Group is a hit with families.

Is there a free airport shuttle available at Cassia Bintan, part of Banyan Group?

No, but there's an airport shuttle that runs from 8:00 AM - 9:30 PM on request for a fee.

Is there a bar or restaurant at Cassia Bintan, part of Banyan Group?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cassia Bintan, part of Banyan Group?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Cassia Bintan, part of Banyan Group?

No, pets are not allowed.

Is there a golf course on site at Cassia Bintan, part of Banyan Group?

There is a golf course next to Cassia Bintan, part of Banyan Group.

Cassia Bintan, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 234 reviews
Rating 8 - Good. 96 out of 234 reviews
Rating 6 - Okay. 13 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 2 out of 234 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Perfect beach

Comfortable room and perfect beach!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, room comfort

Relazing stay on the beach

Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Naveen

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bianca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JUNT WENG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beach was very nice and teh children loved it. Overall a very nice place with a great view of the sea.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely enjoyed myself here. Just like most Bintan Lagoon resorts, this resort is also isolated from other places. If you want to venture out, book tours. Extremely convenient. My family enjoyed ourselves here.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ghie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Its my 3rd time in Cassia Bintan,,the place is clean, well maintained still the same the 1st time i visited i think 5yrs ago. & the staffs are all kind & very polite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Park Jae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staffs are very kind. Quite satisfied staying at Cassia for 5 days 4 night. Keep up the good work.
Stayed 4 nights in May 2025

10/10 Excellent

Anne Kølner

Travelled with family
Liked: Cleanliness, room comfort
Staff were lovely and helpful. Location was beautiful and the rooms were clean and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tan Yi Quan

Travelled with family
Liked: Cleanliness, room comfort

Most wonderful resort experiences in Bintan!

Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!
Stayed 2 nights in May 2025

8/10 Good

Boon Seng

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Kamsin Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.
Stayed 2 nights in May 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marius, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, room comfort

Great for small families!

Great service staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality from staff
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort

Just like heaven. Nice beach and hotel

Just perfect hotel, clean good beds , super nice beach, good treatments in the Angsana Spa , very good food and the people are hust Super nice and helpfull. We have benn here almos 8 times!!! Sure we will be back!! Thanks to all the staff
Stayed 3 nights in Mar 2025

10/10 Excellent

kaliyapan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Andreas

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, room comfort

Family break at new year

Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
Stayed 4 nights in Dec 2024

10/10 Excellent

pui f

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024