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Hotel Description

A family-friendly stay in Bintan awaits you at Grand Lagoi Hotel by Nirwana Gardens. You'll be 2.9 km (1.8 mi) from Lagoi Bay Lake and 3.3 km (2.1 mi) from Lagoi Bay Beach. Highlights at this beach hotel include in-room free WiFi, balconies and LED TVs.

You can enjoy sofa beds, cable TV, and coffee/tea makers, featured in all 133 soundproofed rooms. In-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads, bathrobes and slippers. Additionally, free bottled water, safes and phones are available.

The restaurant, Grand Cafe , serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the outdoor swimming pool, fitness centre, kids' club and karaoke. Added amenities include free WiFi in public areas, a kids' swimming pool and spa services. There's also free parking nearby, along with the convenience of a free area shuttle.

Places within a 15-minute drive of this 4-star Bintan hotel include Plaza Lagoi and Ria Bintan Golf Club.

Deluxe Double or Twin Room, Garden View, Lakeside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$121* Per night/room 22 Oct. - 23 Oct.

Grand Double or Twin Room, 1 Bedroom, Garden View, Lakeside

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 509 reviews

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Property Features

Grand Lagoi Hotel by Nirwana Gardens offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly Grand Lagoi Hotel by Nirwana Gardens. You'll have access to the outdoor pool at a partner property. This 4-star Bintan hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 conference rooms
  • Built in 2015
  • Karaoke
  • Bar by the pool
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Free area shuttle and ferry terminal shuttle
  • Parking:

Room Amenities

Grand Lagoi Hotel by Nirwana Gardens offers 133 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This accommodation is furnished with single sofa beds. 40-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe and complimentary slippers. This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Private balcony
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Grand Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bar7 Rooftop Bar & Grill – Overlooking the ocean, this bistro specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 17

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times. For shuttle details, please contact the property using the information on the reservation confirmation received after booking.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 665500.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Lagoi Hotel by Nirwana Gardens

Policies

Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes a smoke detector in all accommodation.

  • Debit cards not accepted
  • Union Pay
  • No pets or service animals allowed
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 665500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swiss-Belhotel Lagoi Bay Bintan Hotel
  • Swiss-Belhotel Lagoi Bay Bintan
  • Grand Lagoi Hotel Nirwana Gardens Bintan
  • Village Resort Grand
  • Grand Lagoi Hotel Nirwana Gardens
  • Grand Lagoi Nirwana Gardens Bintan
  • Grand Lagoi Nirwana Gardens
  • Grand Lagoi Village
  • Village Resort Grand Lagoi
  • Grand Lagoi By Nirwana Gardens
  • Grand Lagoi Hotel by Nirwana Gardens Hotel
  • Grand Lagoi Hotel by Nirwana Gardens Bintan
  • Grand Lagoi Hotel by Nirwana Gardens Hotel Bintan

You should know

  • Grand Lagoi Hotel by Nirwana Gardens offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.